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Pacific BMW
Glendale, CA
3,934 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,934 reviews
November 17, 2020
I'd taken my vehicle in several times for the same problem, only to be told there was no problem. I had to have my car inspected and diagnosed by a 3rd party for BMW to finally acknowledge and comple problem, only to be told there was no problem. I had to have my car inspected and diagnosed by a 3rd party for BMW to finally acknowledge and completed some work on my vehicle. I felt I was discriminated against. I wouldn't recommend this service department to ANYONE! More
by Comp529
Verified Customer
November 17, 2020
Justin Ko sent a video service technician Brian Betancourt took of the undercarriage of my car to answer my question, & address my concerns. I really appreciated that. Betancourt took of the undercarriage of my car to answer my question, & address my concerns. I really appreciated that. More
by Mari G
Employees Worked With
Justin Ko
November 17, 2020
Thanks for the great and friendly service from your Sales Dept. and the good work from Management Dept. Very professional Staff and thanks for take care our needs. Dept. and the good work from Management Dept. Very professional Staff and thanks for take care our needs. More
by jc.hasbun
November 16, 2020
My car needed new tiers from the inspection video you luckily send to customers, my service adviser never indicated this on my notes for pick up or called to tell me one tier was at 3mm which is dangerou luckily send to customers, my service adviser never indicated this on my notes for pick up or called to tell me one tier was at 3mm which is dangerous. After I picked my car up I asked someone else to look in my account for this info and he couldn't find anything but after he looked my tiers he confirmed that they were extremely low. After this experience I took my car elsewhere for follow up. Will not be back. More
by AJBURMAN
Employees Worked With
November 16, 2020
Gilbert Posogyan is very professional, polite and nice. He is the service representative that I have liked the most in the the last 10 years. I also like that my car gets washed whenever I get it serviced He is the service representative that I have liked the most in the the last 10 years. I also like that my car gets washed whenever I get it serviced. More
by 4laurag
Employees Worked With
Gilbert Pogosyan
November 16, 2020
We dropped our BMW X5 for replacement on two back tires covered under extended warranty. Took 3 days and we never received a return call from the service advisor after leaving several messages. Had to call covered under extended warranty. Took 3 days and we never received a return call from the service advisor after leaving several messages. Had to call th manager. Was sent an invoice for almost 1000. More
by elee.mac
Employees Worked With
Gilbert Pogosyan
November 14, 2020
I will not be coming back. Was charged over 400 for work that was carried out - as I left the garage the tire pressure light came on. I have had to go and and fill the air myself despite being charged (!!!! that was carried out - as I left the garage the tire pressure light came on. I have had to go and and fill the air myself despite being charged (!!!!!) for you to check it for me. I have very little faith I. Other work you may or may not have done and charged me for. In addition I texted several times to have additional things checked and these were not completed. Manny Cruz was apparently supposed to attend to these things. More
by mehdi3
Employees Worked With
November 14, 2020
Thanks for making us a good deal on our 2020 x1! We love it. Robert and Gary were fantastic. Thanks again for taking care of us. it. Robert and Gary were fantastic. Thanks again for taking care of us. More
by clake2
November 14, 2020
Bought a used i3 through the BMW CPO website and they did a great job. First time buying sight unseen and also from the opposite coast. René was honest, responsive, and the car was exactly as promised. Lucy a great job. First time buying sight unseen and also from the opposite coast. René was honest, responsive, and the car was exactly as promised. Lucy’s paperwork was prompt and correct. More
by P. Van Hemel
November 13, 2020
Always fast and friendly. I appreciate the competent stafff when I have questions. I will always take my vehicle to Pacific BMW when service is needed. stafff when I have questions. I will always take my vehicle to Pacific BMW when service is needed. More
by BABYNURSEHEIDY
