Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pacific BMW
Glendale, CA
3,935 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,935 reviews
November 30, 2020
The managers are snobby, they walk by and stare you down!, even though you are there buying a $71k vehicle!! They don’t want to negotiate, are 100% content if you pay MSRP, are super stingy with their down!, even though you are there buying a $71k vehicle!! They don’t want to negotiate, are 100% content if you pay MSRP, are super stingy with their BMW loyalty discount when purchasing a new vehicle. Overall experience was poor, I’m giving 3 starts because they had the vehicle in the color combo I wanted and Nelli from sales sept was great! More
by denisebobbiti
Verified Customer
November 28, 2020
Everything was taken care of. Everything was done in a timely manner. I was informed of the pick up time. Car was washed when picked up. Totally satisfied timely manner. I was informed of the pick up time. Car was washed when picked up. Totally satisfied More
by ARMENAVEDIAN
Employees Worked With
Gilbert Pogosyan
November 28, 2020
The service center was 5 stars! They offer first class service! The bad experience I had was trying to buy out my lease. It wasn’t a great experience unfortunately. service! The bad experience I had was trying to buy out my lease. It wasn’t a great experience unfortunately. More
by michelegiffin
Employees Worked With
Vanessa in service was the only 5 star person I dealt with
November 27, 2020
Easy to work with and an amazing staff. I would recommend this dealer ship to my friends and family. I will go back in the future and lease more cars. this dealer ship to my friends and family. I will go back in the future and lease more cars. More
by ISAMAYOUB
November 27, 2020
Fast and full ervice Friendly employees On time and Fast and full ervice Friendly employees On time and excellent job Organized ,safe and clean area All over excellent All employees wear a mask Fast and full ervice Friendly employees On time and excellent job Organized ,safe and clean area All over excellent All employees wear a mask Less waiting time More
by EDWINVIOL
Employees Worked With
November 27, 2020
very good for the servicesteven take care me very very good for the service steven take care me very well And He also get very good deal for my new car, very good deal! very good for the service steven take care me very well And He also get very good deal for my new car, very good deal! More
by yyc1992
Employees Worked With
Steven Saroyan
November 27, 2020
To see a video of the service inspection shows a real confidence in the services being provided and a great way to keep me informed. I've not seen this level of attention from any other dealership. Gre confidence in the services being provided and a great way to keep me informed. I've not seen this level of attention from any other dealership. Great Job and Thank You! More
by panamike
Employees Worked With
Henry is a fantastic service advisor!, Henry Burmayan
November 27, 2020
Disappointed that the dealership didn't want to make an effort to replace my windshield and deal with the insurance provider. It was a little surprising that I was expected to deal with the insurer and get effort to replace my windshield and deal with the insurance provider. It was a little surprising that I was expected to deal with the insurer and get reimbursement on my own. I expect BMW to do better! More
by Retso
Employees Worked With
Gilbert Pogosyan
November 26, 2020
Hello The service at Pacific BMW was great. Specially Hello The service at Pacific BMW was great. Specially Amie Service advisor by helping me with the problem on my car. She's very professional, straig Hello The service at Pacific BMW was great. Specially Amie Service advisor by helping me with the problem on my car. She's very professional, straight forward and honest person. I appreciate her help and I will always return as a customer. More
by meno3333
Employees Worked With
November 26, 2020
Ara was upfront, gave me a great deal that is acceptable to both, no hassling, very professional. The transaction was quick and smooth. Ray was also great, explained everything about the financial part of to both, no hassling, very professional. The transaction was quick and smooth. Ray was also great, explained everything about the financial part of the transaction. I will recommend Pacific BMW to my friends as I told both of them specially these two people. More
by ELUNA
