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Pacific BMW
Glendale, CA
3,936 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 3,936 reviews
December 04, 2020
As always best customer service and very professional staff. I am very happy with Pacific BMW customer service. I took my car in without appointment and they were manage to help me with their bust schedu staff. I am very happy with Pacific BMW customer service. I took my car in without appointment and they were manage to help me with their bust schedule. Thank you More
by vymasihi
Verified Customer
December 03, 2020
Good experience, they always provide good service. I have been servicing my car here for years and I don't any complains, all personnel are friendly and eager to help. been servicing my car here for years and I don't any complains, all personnel are friendly and eager to help. More
by Grace
Employees Worked With
December 03, 2020
The matter was taken care of in the most professional and courteous way. The staff is very clear in communication and keen to help. Special thanks to John for brilliantly taking care of the vehicle.. courteous way. The staff is very clear in communication and keen to help. Special thanks to John for brilliantly taking care of the vehicle.. More
by DAVID.VAGRADYAN
Employees Worked With
John
December 03, 2020
Excellent service with Narek!Dropped off my BMW to have Excellent service with Narek! Dropped off my BMW to have the rear brake pads replaced. Narek was punctual, and very friendly and personable. My car Excellent service with Narek! Dropped off my BMW to have the rear brake pads replaced. Narek was punctual, and very friendly and personable. My car was ready on time and my experience with Pacific BMW Service Department and Narek Petrosian was smooth from start to finish. Thanks Narek! Highly recommend!! More
by garensinaii
Employees Worked With
Narek Petrosian
December 03, 2020
After spending 1500 dollars on brake service this year my 435 I coupe is still making screeching noise when I brake. That is not normal especially for luxury car like BMW. 435 I coupe is still making screeching noise when I brake. That is not normal especially for luxury car like BMW. More
by GEVORKIANEDVIN
Employees Worked With
Galo Mora
December 02, 2020
Henry and the team did a very professional and helpful job in servicing my BMW 535. Also really appreciate Pacific’s Loaner Car Program, which helps lessen the burden of getting car serviced. job in servicing my BMW 535. Also really appreciate Pacific’s Loaner Car Program, which helps lessen the burden of getting car serviced. More
by stevenpappas2
Employees Worked With
Henry Burmayan
December 02, 2020
There was a miscommunication and I was upset; Armando made it right. He listened to me and gave extraordinary customer service. And he was extremely understanding and compassionate about my covid concern made it right. He listened to me and gave extraordinary customer service. And he was extremely understanding and compassionate about my covid concerns. I’m very impressed with the way Pacific is run and their service team - and particularly with Armando. More
by JOSHSIEGEL.MEDIA
Employees Worked With
December 01, 2020
I tried to think about what I would need to have a better car buying experience at a dealership. I couldn't think of anything. Pacific BMW was great. car buying experience at a dealership. I couldn't think of anything. Pacific BMW was great. More
by RELRABAA
November 30, 2020
Very professional service. Earlier I used to wait minimum 20-30 minutes to get my vehicle after I arrive, this time it took only couple minutes - which is a pleasant surprise. Gilbert kept me infor minimum 20-30 minutes to get my vehicle after I arrive, this time it took only couple minutes - which is a pleasant surprise. Gilbert kept me informed all the time regarding the status. Great service. More
by arcadia_beamer
Employees Worked With
Gilbert Pogosyan
November 30, 2020
Again, I will start by BRAGGING about the service provided by Pacific BMW, AMAZING!!! Dropped my car off for a small problem, had the problem fixed and car returned to me all within 3-4 hours. Do provided by Pacific BMW, AMAZING!!! Dropped my car off for a small problem, had the problem fixed and car returned to me all within 3-4 hours. Do you want QUALITY service with even BETTER customers service? This is the place and Narek Petrosian is the man!! More
by ALBERT.TANAN
Employees Worked With
Other Employees :
Gilbert Pogosyan, Narek Petrosian
