Pacific BMW

Very welcoming and professional staff. we thank any member that help us to get our car we thank any member that help us to get our car More

This is my 2nd car and I’m happy with services I received by Pacific BMW. Thank you by Pacific BMW. Thank you More

THE OWNER AND GM ARE HONEST,! GOOD MORRELS,AND VERY SMART BUSINESS TO WORK WITH AND VERY EASY TO UNDERSTAND AND DEALEARSHIP IS TOP NOTCH AND NELLI OUR SALES LADY WAS SPOT ONE T GOOD MORRELS,AND VERY SMART BUSINESS TO WORK WITH AND VERY EASY TO UNDERSTAND AND DEALEARSHIP IS TOP NOTCH AND NELLI OUR SALES LADY WAS SPOT ONE THE DAY SHE ANSWERED THE PHONE TO THE END OF THE DEAL ,NEVER MET HER TILL WE WENT TO SEE THE CAR ,SHE WAS A AMAZING YOUNG LADY TO WORK WITH ,THIS DEALERSHIP IS LUCKY TO HAVE HER WORKING FOR THEM ,5 PLUS STARS GIVE THEM A TRY YOU WONT REGRET IT ! AND IM SURE YOU WILL LIKE THE WILLINESS THEY GIVE TO WORK OUT THE DEAL AND DREAM CAR YOU WENT THERE TO LOOK AT ,THEY MADE MY WIFE VERY HAPPY WITH THE PROCESS AND THE CAR THANK YOU !!! More

Pacific has been my go to dealership for a while. Recently, I took my car in for a warranty job and the issue wasn't resolved. Due to aftermarket speakers, they couldn't do much else for me, but th Recently, I took my car in for a warranty job and the issue wasn't resolved. Due to aftermarket speakers, they couldn't do much else for me, but they did do a lot to remedy the issue. I will give credit where it's due, but what bothers me is the lack of following up and communication. Manny told me that he would look into things and get back to me. I never got that call back, and my text messages were just ignored. On top of that, I specifically requested Manny due to his great reviews, but never once did he meet with me during my multiple visits to address my issue. It was always delegated to another advisor which caused multiple issues with the service provided. I spoke with a corporate representative to see if I can get a repair approval, and they pretty much told me due to dealerships being privately owned, they cant really do much but try and nudge dealerships to do right by the customer. Recommended I go to another dealership for a second opinion because it'll be less of an uphill battle. Went to McKenna and they resolved my issue. Avoid Pacific's service department. Their collision center is amazing, as I recently had the doors and quarter panel of my brother's M3 repainted there with a perfect match. They sent it into the service department to address a few rattles and it caused a lot of delays which caused us to not have the car for almost a month. Going to leave a 3 star just because Manny was personable and initially seemed professional during the limited interaction I had w/ him, and the quality of loaners I received. Check out McKenna, Century West, and New Century for service instead. More

Arthur helped me a lot was very nice and was with me every step . His very knowledgeable and consirn to help every step . His very knowledgeable and consirn to help More

We have been shopping here since 2005. Their new and pre-owned inventory is superb, sales team is very helpful and GM can make any deal happen. Their new and pre-owned inventory is superb, sales team is very helpful and GM can make any deal happen. More

Ara was very welcoming and took the time to show us different cars we were interested in. He followed up on emails and calls on a timely manner. Raffi was very kind and professional, he made sure we cl different cars we were interested in. He followed up on emails and calls on a timely manner. Raffi was very kind and professional, he made sure we close the deal as fast as possible and explained to me all the features in my new BMW. Lucy was very transparent, professional and friendly. we enjoyed our office time with her! overall the whole team was incredible and I’ll get my next BMW from them. Last but not least, my car is exactly what I wanted and I’m very happy! thank you all, Gali X1. More

It was a very nice experience! Glad that Rafy was able to help me!! So glad that I came to Pacific BMW. Glad that Rafy was able to help me!! So glad that I came to Pacific BMW. More

Great peoples , they know the product and are willing to make a deal if it makes sense(cents). Haha make a deal if it makes sense(cents). Haha More

Amazing service by Gary Minasyan he worked out a deal for me that no dealership would beat I was surprised of how good he delivered if you buy a car from Pacific BMW make sure you speak to Gary Minasyan me that no dealership would beat I was surprised of how good he delivered if you buy a car from Pacific BMW make sure you speak to Gary Minasyan More