Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Pacific BMW
Glendale, CA
3,917 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,917 reviews
December 13, 2024
Each of the individuals who helped us with our new car purchase were personable and helpful! They seemed personally committed to getting everything right! purchase were personable and helpful! They seemed personally committed to getting everything right! More
by jeff@simdocs.net
Verified Customer
December 12, 2024
The car was an amazing vehicle. The sales person (Frank) was extremely helpful and patient. He was very knowledgeable about the products and how to navigate the system to locate all The sales person (Frank) was extremely helpful and patient. He was very knowledgeable about the products and how to navigate the system to locate all of the car options. I got an awesome deal which my friends can not get from other dealers. More
by payam Tony Kade
December 12, 2024
The sales process was effortless thanks to Ara. Unfortunately, the 2025 X3 was released to me in a defective state on delivery, Area attempted to activate my Digital Key and link my iPhone to the Unfortunately, the 2025 X3 was released to me in a defective state on delivery, Area attempted to activate my Digital Key and link my iPhone to the car. The process aborted on multiple tries, indicating something was clearly wrong. Ara called the BMW Genius line but was placed on endless hold with no answer. He assured me the problem was minor and suggested that I also call the BMW Genius line or visit a BMW dealer closer to my home and meet with a Genius there. Apparently, Pacific did not have one. I did visit my closest dealer, and the Genius could not solve the problem and offered to schedule me for a service appointment that day with a loaner. Service found 14 errors with the ECU and the programming of the car. They fixed all of the errors, and the dealer's Genius was then able to activate the Digital Key and link my iPhone. The car should not have been released to me by Pacific when clearly there was an a problem which should have been fixed before delivery to me. I informed Ara of experience with the other dealer's Genius, and he asked if I would want to bring the car to Pacific for service. I initially said yes, but the service department was not able to schedule me with a loaner for another ten days. My X3 had already been repaired by the other dealer. I've never had such a disappointing experience with delivery of a car ever before. More
by BTELZER
December 07, 2024
Everything was really perfect. Love my new X5. Patrick was amazing and setting the whole thing up. He should be salesman of the year. Love my new X5. Patrick was amazing and setting the whole thing up. He should be salesman of the year. More
by Pearmanlaw
December 06, 2024
I am very happy with my car and I’m very happy with Karo he helped me a lot. I am very thankful to Karo thank you. he helped me a lot. I am very thankful to Karo thank you. More
by ARMENURFALYAN
December 06, 2024
Sogol was great in working with me to purchase and transport my car purchase to Arizona. I would recommend her to anyone interested in buying a BMW from Pacific BMW. transport my car purchase to Arizona. I would recommend her to anyone interested in buying a BMW from Pacific BMW. More
by expat93
Employees Worked With
Sogol P.
December 05, 2024
It was an absolute pleasure working with Rafy. Because of him, I won’t be going anywhere else for my future cars. Because of him, I won’t be going anywhere else for my future cars. More
by tgaribian
December 04, 2024
I was extremely pleased with my recent purchase of my new BMW. I found Patrick, James, and Lucy to be extremely professional. Patrick went out of his way to make sure that I was able to get the car that I wa BMW. I found Patrick, James, and Lucy to be extremely professional. Patrick went out of his way to make sure that I was able to get the car that I wanted. This was a very exceptional Car buying experience. More
by DAVIDSTANLEY777
December 04, 2024
Sevak and Patrick were were great to deal with and made by experience feel effortless by experience feel effortless More
by bclobes
December 04, 2024
Great dealer, very personal attention, full disclosure on everything. NO additional dealer mark-up or games at the sales process ! Highly recommended. everything. NO additional dealer mark-up or games at the sales process ! Highly recommended. More
by Billkran4831
