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Pacific BMW
Glendale, CA
3,918 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,918 reviews
May 10, 2024
Car servicing is actually something I look forward to! Isn’t that crazy! I’m treated like I’m special, my car is takeken care of, I get a video of the inspection, I get a ride to and from, AND when I pi Isn’t that crazy! I’m treated like I’m special, my car is takeken care of, I get a video of the inspection, I get a ride to and from, AND when I pick up my car, it has been cleaned!❤️❤️❤️ More
by leellen
Verified CustomerEmployees Worked With
May 07, 2024
The gentlemen who got me started was very helpful and communicated the process very well. Things started off positive, but after over 3 hours of waiting for the oil change to conclude, I had to initiate communicated the process very well. Things started off positive, but after over 3 hours of waiting for the oil change to conclude, I had to initiate contact with the service team to inquire about the status of my car. It seems like the communication broke down somewhere in the process because I was told the service had been completed. I then had to wait an additional 10-15 minutes for the carwash. I'd come back in for another try in the future, but currently, I would not feel comfortable recommending this service center. The team was personable and pleasant, but communication (particularly at the end of the process) is very important and I left feeling a bit disappointed with the experience. More
by ciejohn
Employees Worked With
May 03, 2024
Deceptive practices. They provided me with an absolute, final price with the sales tax of CA (10.25%) included prior to my flight out there. After I flew out to the dea They provided me with an absolute, final price with the sales tax of CA (10.25%) included prior to my flight out there. After I flew out to the dealership from out of state, they changed that total price (supposedly based on my address in NV). Then after I reasoning with them, they reduced the total price of the vehicle to reflect the correct quoted amount over the telephone. By the time we were signing the contract, they rushed me out the door as it was almost 9pm and I had a long road trip ahead of me that they kept reminding me of. As we were signing the deal, I asked Lucy how exactly he changed the del, and she told me that he simply reduced the total sales amount for me to reflect the quoted price. What she failed to tell me, was that they increased the interest rate of the loan from 6.65% to0 7.25%. When I called the next day, they claimed that they went over this and that I should have paid attention to the deal. It is a matter of principalities. I can afford for them to lie and steal a little more money that the deal, but their evil ways will bring them a bad future. These are all deceptive people who should be avoided at all cost. It is in their best interest to change their evil ways, for the path of the evil doer does not end well.... More
by Frejoles
May 01, 2024
One of The best car dealers. Highly recommend to everyone. Nelly was amazing. And thank you again. Highly recommend to everyone. Nelly was amazing. And thank you again. More
by annab91205
April 30, 2024
AMIE IS EXELLENT ADVISER! SHE RUTURS MY CALL VERY FAST AND SHE IS ALSO VERY KIND. SHE RUTURS MY CALL VERY FAST AND SHE IS ALSO VERY KIND. More
by leejoo24
April 30, 2024
Exceptional service and seamless process Thank you so much for helping me through all of this. much for helping me through all of this. More
by ZOEEVANS15
April 29, 2024
My only complaint with Pacific BMW was that it took over 20 minutes for them to retrieve my car when I arrive to pick it up. I was told they were understaffed. 20 minutes for them to retrieve my car when I arrive to pick it up. I was told they were understaffed. More
by SCOTTA711
Employees Worked With
April 29, 2024
Vanessa was most helpful in scheduling my appointment and arranging a loaner while service was performed. arranging a loaner while service was performed. More
by dlawchurch
Employees Worked With
April 29, 2024
This was my car's first service. Check in was smooth, on time, and very polite. They were nice enough to arrange a ride for me over to the Americana on Brand so I wouldn't have to Check in was smooth, on time, and very polite. They were nice enough to arrange a ride for me over to the Americana on Brand so I wouldn't have to wait 3 hours at the dealer. The car was ready when they said it would be and looked clean & shiny from the wash. No charge since it was still under the service warranty. More
by drtwp
Employees Worked With
