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Pacific BMW
Glendale, CA
3,918 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,918 reviews
May 28, 2024
I had a contract for 4 oil changes and when I brought my car in for my second oil change after 11 months since last time, I was given a hard time because I came in earlier than 12 months. It's been 11 mont car in for my second oil change after 11 months since last time, I was given a hard time because I came in earlier than 12 months. It's been 11 months since last oil change and I was planning on a long distance trip soon... Why all that back and forth and I finally got the approval after 30 minutes of unnecessary discussions. Also, my car was returned without a simple car wash (Which is a usual routine)!!! EXTREMELY DISAPPOINTED! More
by nixtoy2005
Verified CustomerEmployees Worked With
May 27, 2024
The ease of scheduling a service/with a loaner car is exceptional! 5 stars all around! exceptional! 5 stars all around! More
by seashellnlcf
Employees Worked With
May 25, 2024
The Pacific BMW employees are always friendly and helpful, appointments are readily available, and the facility is always clean helpful, appointments are readily available, and the facility is always clean More
by nataliem
Employees Worked With
May 24, 2024
Great dealership with great service and good customer service except car rental person she wasn’t professional but rest of them are professional service except car rental person she wasn’t professional but rest of them are professional More
by vrcontractors
Employees Worked With
May 24, 2024
I had recently brought my 2018 530e for a 4 point alignment and bought 2 new front tires, less than a month I noticed that the front left was making a howling noise between 45-55mph. So I brought it alignment and bought 2 new front tires, less than a month I noticed that the front left was making a howling noise between 45-55mph. So I brought it in early at 7:30am and if I didn't make the call later that afternoon to check the status and this was 3:30pm haven't even started to check the car and the service writer (Amie) tells off the call that I need the bearings replaced without checking the car. all she needed to do was to check the balancing on the tire and alignment if it was done correctly. Pacific BMW will not even warranty the work you have done with in less than a month. More
by CHRIS.GARCIA
Employees Worked With
May 24, 2024
Never heard back from Manny about tire quote. Left several messages this week. No call back. Left several messages this week. No call back. More
by johnflock
Employees Worked With
May 23, 2024
I was in and out fast with uber offered by the agent. Instructions were clear and informative. When I picked up my car it was clean. Love my local BMW dealership. Instructions were clear and informative. When I picked up my car it was clean. Love my local BMW dealership. More
by DIANE.BENNEIAN
Employees Worked With
May 23, 2024
Jesus was great, I’ve worked with him before and I’ve had nothing but a great experience with him and Pacific BMW. nothing but a great experience with him and Pacific BMW. More
by armen
Employees Worked With
May 23, 2024
I didn't work much with Rafy or Thomas. Rafy had another customer but did make the effort to come say hello and make sure I was happy with Robert. Lucy was efficient and accommodating, I Rafy had another customer but did make the effort to come say hello and make sure I was happy with Robert. Lucy was efficient and accommodating, I asked to expedite the signing process since I have worked in the used car industry in titling for years and was familiar with the documents. Robert was top notch! He did a great job! I'm sure I wasn't the easiest customer, but he had a great attitude and it was fun making the deal. I feel I got a very fair price, and love the car. Robert also provided service after the sale when I called him to ask how something on the car worked. I had the car shipped, so I didn't get the full tutorial or set-up. (Totally not Robert's fault, simply due to time and logistics.) There is a lot to learn, many things about BMW have changed since 2014 which is my previous car. More
by redvettedsb
May 22, 2024
Manny has always been very thorough with his work. He takes extra time explaining to me what needs to be done to the car and any potential future services that might need to be done. I greatly appreci He takes extra time explaining to me what needs to be done to the car and any potential future services that might need to be done. I greatly appreciate his communication style and he’s always very friendly and jovial. I come to BMW in Glendale to service my car just because of Manny More
by paulinarock
Employees Worked With
