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Pacific BMW
Glendale, CA
3,918 Reviews
Since 1982, our family owned dealership has been serving customers in the Glendale area. We love working in SoCal, and we want to help you get into your next BMW or pre-owned vehicle. Our friendly staff is always upfront and honest with you. We want you to have a transparent car buying experience whether you are shopping in our Glendale dealership or if you are simply browsing online. We will show you where our numbers come from, and we will tell you everything that you want to know about the car buying process.
This team believes that the customer is always right. They want to help you through every part of the car buying process, and they are always ready to provide you with individual attention so that you get a car shopping experience that is custom tailored to you. It is this attention to our customers that allows us to attract people from all across Los Angeles County, Orange County, and the rest of SoCal. So if you are from Los Angeles, Alhambra, Beverly Hills, Burbank, Pasadena, or any of the surrounding areas, you should come down to Pacific BMW and see everything that we can do for you.
BMW is different from the other cars out there. These are driver’s cars. Vehicles that always deliver when it comes to performance, handling, and luxury. This is what a car was meant to be. If you want to see what’s so special about a BMW, we would be happy to show you right where in Glendale. We have a complete inventory of BMW vehicles including models like 3 Series, 5 Series, 7 Series, X5, X3, and more. You can test drive any one of these models right here or you can browse through them all online and do all your research right on our website. We are always happy to help your customer find the ideal vehicle. You can even shop by color.
We realize that sometimes the ideal vehicle isn’t new. Sometimes you need a pre-owned vehicle. We have a variety of manufactures in our used inventory, but a vast majority of the vehicles we offer our BMW vehicles. Not only do we have a huge selection, but many of our used BMW models are Certified Pre-owned. We also have a full selection of Factory Demo vehicles. If you want a BMW, whether it’s new, used, or even certified, Pacific BMW is the best place to start.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 3,918 reviews
June 14, 2024
Somewhat inefficient check-in and check-out process but took care of the issues with the car, and Mauricio provided great customer service. took care of the issues with the car, and Mauricio provided great customer service. More
by CTYMOLE1
Verified CustomerEmployees Worked With
June 13, 2024
Hello, I am writing to present my deepest disappointment regarding your service and customer support. After reporting the problem, the car has been kept in the service center for days with disappointment regarding your service and customer support. After reporting the problem, the car has been kept in the service center for days without offering a solution. The given explanation that the noise is normal in case of driving 75mil and above, is not appropriate. The service store manager also checked the card and told that nothing can be done to solve it. More
by KARENMKRTCHYAN89
June 13, 2024
I’ve bought leased multiple cars from Pacific BMW and the experience has always been great. They don’t try to nickle-and-dime you. experience has always been great. They don’t try to nickle-and-dime you. More
by ajuljulian
June 13, 2024
my service advisor is very knowledgeable and professional. I always take my cars to service at Pacific BMW. Excellent Service! professional. I always take my cars to service at Pacific BMW. Excellent Service! More
by KRISTINASARDAROVA
Employees Worked With
June 13, 2024
Always pleased, when visiting Pacific Bmw . Manny Cruz ( advisor)has excellent customer service . Generally all the staffing there are nice and attentive. Manny Cruz ( advisor)has excellent customer service . Generally all the staffing there are nice and attentive. More
by 09050905
Employees Worked With
June 12, 2024
Jesus is always very helpful, making sure my vehicles service is completed in timely manner. He always communicates any additional service recommendations that were suggested on inspection report. service is completed in timely manner. He always communicates any additional service recommendations that were suggested on inspection report. More
by belcam64
Employees Worked With
June 12, 2024
very satisfied. thank you. appreciate your help and thoroughness. will definitely recommend. thank you Frank. thank you. appreciate your help and thoroughness. will definitely recommend. thank you Frank. More
by phil t.
June 11, 2024
Very clean dealership with kind service staff who listens to you if you have a concern to you if you have a concern More
by julesbags
Employees Worked With
June 11, 2024
I AM SATISFIED SERVICE RENDERED BY THE DEPT. OVERALL. STAFFS ARE VERY KIND AND HELPFUL.NICE TO GET UPDATED VEHICLE STATUS BY EMAIL OVERALL. STAFFS ARE VERY KIND AND HELPFUL.NICE TO GET UPDATED VEHICLE STATUS BY EMAIL More
by STEVE@MxxxxECHINC.COM
Employees Worked With
