Pacific BMW
Glendale, CA
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,891 reviews
It was a really good experience buying a car from Pacific BMW. Their inventory is excellent and the staff very kind & helpful. We highly recommend them!! BMW. Their inventory is excellent and the staff very kind & helpful. We highly recommend them!! More
Patrick was easy to deal with honest friendly and behaved how all sales people should! Not pushy just excited to see you get the right car how all sales people should! Not pushy just excited to see you get the right car More
James Kim has been my point of contact for the last 3 cars I purchased It has been incredible. Also, I would like to give a shout out to the finance team Gary he went above and beyond so grateful the w cars I purchased It has been incredible. Also, I would like to give a shout out to the finance team Gary he went above and beyond so grateful the whole team is amazing More
Both Nelli and Ray were a joy to work with. I would go out of my way to make sure my next car purchase is with both of them! I would go out of my way to make sure my next car purchase is with both of them! More
Very welcoming and professional staff. we thank any member that help us to get our car we thank any member that help us to get our car More
This is my 2nd car and I’m happy with services I received by Pacific BMW. Thank you by Pacific BMW. Thank you More
THE OWNER AND GM ARE HONEST,! GOOD MORRELS,AND VERY SMART BUSINESS TO WORK WITH AND VERY EASY TO UNDERSTAND AND DEALEARSHIP IS TOP NOTCH AND NELLI OUR SALES LADY WAS SPOT ONE T GOOD MORRELS,AND VERY SMART BUSINESS TO WORK WITH AND VERY EASY TO UNDERSTAND AND DEALEARSHIP IS TOP NOTCH AND NELLI OUR SALES LADY WAS SPOT ONE THE DAY SHE ANSWERED THE PHONE TO THE END OF THE DEAL ,NEVER MET HER TILL WE WENT TO SEE THE CAR ,SHE WAS A AMAZING YOUNG LADY TO WORK WITH ,THIS DEALERSHIP IS LUCKY TO HAVE HER WORKING FOR THEM ,5 PLUS STARS GIVE THEM A TRY YOU WONT REGRET IT ! AND IM SURE YOU WILL LIKE THE WILLINESS THEY GIVE TO WORK OUT THE DEAL AND DREAM CAR YOU WENT THERE TO LOOK AT ,THEY MADE MY WIFE VERY HAPPY WITH THE PROCESS AND THE CAR THANK YOU !!! More
Pacific has been my go to dealership for a while. Recently, I took my car in for a warranty job and the issue wasn't resolved. Due to aftermarket speakers, they couldn't do much else for me, but th Recently, I took my car in for a warranty job and the issue wasn't resolved. Due to aftermarket speakers, they couldn't do much else for me, but they did do a lot to remedy the issue. I will give credit where it's due, but what bothers me is the lack of following up and communication. Manny told me that he would look into things and get back to me. I never got that call back, and my text messages were just ignored. On top of that, I specifically requested Manny due to his great reviews, but never once did he meet with me during my multiple visits to address my issue. It was always delegated to another advisor which caused multiple issues with the service provided. I spoke with a corporate representative to see if I can get a repair approval, and they pretty much told me due to dealerships being privately owned, they cant really do much but try and nudge dealerships to do right by the customer. Recommended I go to another dealership for a second opinion because it'll be less of an uphill battle. Went to McKenna and they resolved my issue. Avoid Pacific's service department. Their collision center is amazing, as I recently had the doors and quarter panel of my brother's M3 repainted there with a perfect match. They sent it into the service department to address a few rattles and it caused a lot of delays which caused us to not have the car for almost a month. Going to leave a 3 star just because Manny was personable and initially seemed professional during the limited interaction I had w/ him, and the quality of loaners I received. Check out McKenna, Century West, and New Century for service instead. More
Arthur helped me a lot was very nice and was with me every step . His very knowledgeable and consirn to help every step . His very knowledgeable and consirn to help More
We have been shopping here since 2005. Their new and pre-owned inventory is superb, sales team is very helpful and GM can make any deal happen. Their new and pre-owned inventory is superb, sales team is very helpful and GM can make any deal happen. More