Pacific Auto Center - Fontana

Went in to the Fontana location yesterday ready to purchase a Silverado 3500HD for $65K. Sat with finance, paperwork was all done and they bring us the paperwork to sign. It had a ton of dealer add on purchase a Silverado 3500HD for $65K. Sat with finance, paperwork was all done and they bring us the paperwork to sign. It had a ton of dealer add ons. Why are we hearing about this at signing? We told them to remove the add ons (we were paying their original asking price). They refused to remove them. We got up and walked away. They chased us to the parking lot and offered the crazy expensive add ons discounted at $2500 then $1000. It was a matter of principal at that point. More

Great customer service all around, right when we arrived my family and I were treated great. my family and I were treated great. More

They ran our credit 15 times which is called rocketing to try to find a loan and reduce my overall credit rating because of all the hard inquiries it was a horrible experience. But they had the truck that I try to find a loan and reduce my overall credit rating because of all the hard inquiries it was a horrible experience. But they had the truck that I was looking for but was unable to purchase could I get a loan because of the reduction in my credit score because of the amount of times they read my and my wife’s credit. More

There is a lot of cars and trucks and sales people. I schedule to look at a car and got there and test drove it. The radiator hose was leaking and the windshield wiper was in the floor of passenger sea I schedule to look at a car and got there and test drove it. The radiator hose was leaking and the windshield wiper was in the floor of passenger seat. They tried to talk me into another car instead of just fixing this one and told me they would call me when it was fixed and never did. More

Very happy with the customer service we received from our salesman Armand he was so helpful with the truck my daughter got and has helped with some follow up fixes, I would recommend him if you are in the ma salesman Armand he was so helpful with the truck my daughter got and has helped with some follow up fixes, I would recommend him if you are in the market for a vehicle! More

They 3 people first ArminNext a Lis. Then final They 3 people first Armin Next a Lis. Then final manager closing papers. All 3 rushed me out first two didn't even care what i looked like. They 3 people first Armin Next a Lis. Then final manager closing papers. All 3 rushed me out first two didn't even care what i looked like. Who i was. Almost left. But the sales associate Juan was very respectful answered my questions. Recomend Him Juan only. Others should find another line of work. Were ever cold people get work More

The reviews of them adding additional products whether you want them or not is true. They added almost 4000 dollars to the price of the car....I was going to travel 850 miles to look at the car..I just sa you want them or not is true. They added almost 4000 dollars to the price of the car....I was going to travel 850 miles to look at the car..I just saved myself time and aggravation in going. Trust the reviews, do your research More

Had bad experience in the past with dealers, but here all was flawless and friendly staff not pushy at all, got me the truck I wanted with the payment I wanted was flawless and friendly staff not pushy at all, got me the truck I wanted with the payment I wanted More

Buying a ca is always scary , Juan was awesome and really helpful. I would recommend anyone to go there to buy their van or truck !! helpful. I would recommend anyone to go there to buy their van or truck !! More

Saw a truck online, but when I got there it wasn’t good condition and they even forced me to purchase $4000 extra bs accessory fees . Terrible condition and they even forced me to purchase $4000 extra bs accessory fees . Terrible More