Pacific Auto Center - Fontana

made my first truck buying experience a good one I was in the market for a used mid-size truck. Found Pacific Auto Center on Craigslist while searching for Tacomas. They have a HUGE selection of truc I was in the market for a used mid-size truck. Found Pacific Auto Center on Craigslist while searching for Tacomas. They have a HUGE selection of trucks, and even thought they're about 40 miles from my house, I made the drive to check out one truck I liked. I had been in contact with their internet salesman, Christian, but when I got there he was not available. Instead, David Ramirez helped me out. He was very polite and patient with me, I think we did 4 test drives just so I could check everything out. They do not budge on the sticker price, but I found a few things damaged on the truck, and they included that in the due bill and will be replacing those soon (I hope). I ended up getting a good interest rate through their bank and worked in a 60k/5 yr warrant and GAP as well. Overall good experience, although it did take about 5 hours. Happy with my truck so far! Can't beat their selection. More

Fantastic experience purchasing a 2007 Ford F250. Everybody was eager to help. Great service from the service dept. The finance dept was great. They got me a great interest rate and loan. Highly re Everybody was eager to help. Great service from the service dept. The finance dept was great. They got me a great interest rate and loan. Highly recommend this dealership!!!!!!! More

A great experience I didn't know what to expect from a non traditional dealership but when I pulled into the customer parking lot and viewed the quality and quanity I didn't know what to expect from a non traditional dealership but when I pulled into the customer parking lot and viewed the quality and quanity of the vehicles I was very impressed, Everyone from sales to fiance were great. I would recommend Pacific auto to anyone. More

Amazing I have purchased several vehicles in my years..... But never before have I had such Fantastic Service. David Ramirez was our rep. and he was so profe I have purchased several vehicles in my years..... But never before have I had such Fantastic Service. David Ramirez was our rep. and he was so professional and knew his business. He answered every question we had. He was attentive to all our needs. He made sure he got us exactly what we were looking for and budgeted for. I definitely will go back for my next purchase. Also, Anthony in finance was professional, courteous and knew his business. I have never been so informed and done in such a timely manner before!!!! They are Fantastic Moses was also a very informative mgr. and always made sure we were being taken care of and updated. More

poor service, unreliable sales men sales men not professional and not familiar with the vehicle they are selling. lots of petty selling techniques which questions the integrity and rel sales men not professional and not familiar with the vehicle they are selling. lots of petty selling techniques which questions the integrity and reliability of the place. features mentioned on vehicles on their website were not correct in reality. to many manipulative acts that inexperienced buyer can fall for. indeed they got some hot deals, but i'll recommend if you decided to buy from them - do your homework check EVERYTHING !!!! More

I got the car I wanted at a reasonable price I was on my way to San Diego to purchase a similar car but stopped in to Pacific Auto sales, they were not very negotiable on price but it saved me a I was on my way to San Diego to purchase a similar car but stopped in to Pacific Auto sales, they were not very negotiable on price but it saved me a 2 hour drive and I got the car I wanted. Process was reasonably simple. The selection was great even in the specialty market. More

High Quality Service I am very thankful that i came here for my car! Louis A Rivas was very significant and great help in making it possible for me to get a Toyota FJ Crui I am very thankful that i came here for my car! Louis A Rivas was very significant and great help in making it possible for me to get a Toyota FJ Cruiser ! Thank you so much ! I love this car ! I was very happy to experience great customer service and for listening to my needs and wants ! I hope you will be very successful because you have been very helpful. This is something remarkable to me. Thank you for your patience with me especially Louis Rivas for being with me the whole time. Thanks Pacific Auto Center ! God bless you all you have helped me a lot ! More

Low Quality of Service Flew down from Northern California because of the large selection of used trucks. Garrett met me at the airport and drove me to the dealership. Garret Flew down from Northern California because of the large selection of used trucks. Garrett met me at the airport and drove me to the dealership. Garrett was not very knowledgable about the trucks and differences but enough to provide basic information. Handed over to finance people and dealt with Bryan who actually hauled with his own truck and was more knowledgable. Purchased truck and was handed keys with no walk through or checkout. Within 10 minutes of driving home check engine light came on. Called Garrett someone answered and said he left for Las Vegas. Told them of the issue and was told to drive back to service department. Guys in the service department were the bright spot of the dealership. As they looked over the vehicle serveral items that was supposed to have been done to the vehicle were fixed. They put on working wiper blades, missing light on rear, fixed sloppy chrome strips, and mud flap in rear. They reset check engine light and I left for home. Later I found the ownership books I asked for were for the wrong year truck. Made the assumption they do a safety check and provide it with the vehicle. Turns out they do not and I am not sure they do one. If you use this dealer ask lots of questions up front, double check everything before you close the deal,do a walk through at the end even if they try to push you out the door, and do not expect from a high level of integrity from the management. More