Pacific Auto Center - Fontana

Saul Gonzales is a swindley guy. Doesn't tell you there's an option to get additional insurance to help get his company more revenue. Lies about it later saying he said things he didn't say when there were t an option to get additional insurance to help get his company more revenue. Lies about it later saying he said things he didn't say when there were two people who witnessed him not saying it. Even when calling to cancel he presses hard saying you're not even getting the money back to prevent the refund to protect his sales figures. Took 7 hours to buy a car - probably get you tired before you purchase so you agree blindly. This doesn't just happen to me - it's a common problem they try adding additional insurance and customers needing refunds. The worst thing you can have in a car dealer is someone who isn't trust worthy. More

complete and total trash of a company. knew I was driving across state lines to get a car and they lied stating there were no upgrade fees or add ons. Later to find out I paid for window tint that came stock across state lines to get a car and they lied stating there were no upgrade fees or add ons. Later to find out I paid for window tint that came stock with the car. they never added on window tint. I am making sure to find other financing to ensure they get charged back all and any commissions from my sale. will also file a complaint with the BBB. More

Beware of Pacific Auto Center we came to a agreement on the asking and when I got the bill there was exter $2485.00 for accessories they did not tell me about. Total Deceptive advertising, Rip off. the asking and when I got the bill there was exter $2485.00 for accessories they did not tell me about. Total Deceptive advertising, Rip off. More

The worst dealer I have ever deal with don’t go there they are crooks They did not know how to sell or customer service I just lost my time they are crooks They did not know how to sell or customer service I just lost my time More

This dealer did not respond to my one and only question, “what is your asking price?” I purchased elsewhere. Bad overall impression since I was prepared to buy. “what is your asking price?” I purchased elsewhere. Bad overall impression since I was prepared to buy. More

The dealer is seriously need to improve on communication and being responsive. I've tried to reach them text, email, call but they take forever to respond back or no respond at all. and being responsive. I've tried to reach them text, email, call but they take forever to respond back or no respond at all. More

discouraging salesman was discouraging. told me wasnt able to finance because of a neg equity on trade-in... without even appraisal of trade-in. lol, enough said salesman was discouraging. told me wasnt able to finance because of a neg equity on trade-in... without even appraisal of trade-in. lol, enough said More

Lies and Illegal work This place is the worst. I would never recommend this place to anyone. If you think you are getting a good deal just wait. I was told that I had my fi This place is the worst. I would never recommend this place to anyone. If you think you are getting a good deal just wait. I was told that I had my final price and then they spring another price onto it. They added an accessories fee for locks. It is something I have seen them do before. Don't waist your time or money here because they will just lie to you. More

Avoid this place at all cost. This place baits you in with their low advertised prices but charges for additional things they have selectively added to the car. They charge $495 for vin etching, another with their low advertised prices but charges for additional things they have selectively added to the car. They charge $495 for vin etching, another $495 for 3m door protection, they tried charging for warranty for a car that was less than a year old and was still under the manufacturer's warranty. Alan was great and upfront saying that this is how they make their profit. So if you value your hard earned money, take your business else where! More

Incredible customer service. Simple, fast, and great Incredible customer service. Simple, fast, and great deals. Ask for David Rios when you call, down to earth, transparent salesman, world class dealer Incredible customer service. Simple, fast, and great deals. Ask for David Rios when you call, down to earth, transparent salesman, world class dealership. I would highly recommend. More