PNW Luxury Cars of Seattle

This is amazing place to buy a car. I recommend everyone go here.They had a good sale experience and good deal on vehicles . I recommend everyone go here.They had a good sale experience and good deal on vehicles . More

I received excellent service and the salesman was very friendly and helpful and I was able to make the transaction and drive away with minimal difficulty. friendly and helpful and I was able to make the transaction and drive away with minimal difficulty. More

Fast and friendly service. Listened to my wants, needs & concerns and was able to get me a good deal through a local credit union. 10/10 recommended Devin and the entire pnw lu Listened to my wants, needs & concerns and was able to get me a good deal through a local credit union. 10/10 recommended Devin and the entire pnw lux team More

Great selection and customer service! I am enjoying my new SUV and it is what I was looking for. I am enjoying my new SUV and it is what I was looking for. More

Do not walk, run, away from this car dealership as fast as you can. Its no secret buying a car sucks now with inflation high and options low - these guys had one of the only options within our search p as you can. Its no secret buying a car sucks now with inflation high and options low - these guys had one of the only options within our search parameters so we decided to go for it. We had concerns about the vehicle of interest, and they told us the solution was easy, purchase their aftermarket warranty which is just as good as factory warranty. The promised deductible was $250, we are guaranteed to never pay more than that if we have issues. They sold us the warranty for a discount, but regardless, we walked out paying thousands of dollars more than we wanted to or initially agreed. But we were hopeful our new car would perform well and not need the warranty, and if so at least we were protected. We drove the car EIGHT DAYS until it broke down, throwing a “stop driving, service immediately” warning across the dash. Fun fact, PNW Luxury Cars DOESN’T EVEN WORK ON CARS, so seeing as they do not have a shop we took it to the manufacturer dealership closest to where the car broke down. The warranty first tried to blame and deny us our claim, drawing out the process and unnecessary two weeks where nothing happened. Once we got past that we discovered the warranty wouldn’t cover the shop labor rate. Our out of pocket for this repair was $3,600 AFTER WARRANTY COVERAGE!!!! Let’s not forget the warranty company drew out payment after the repairs were completed, so the car was in the shop close to a month and a half. My husband has been trying to work with the general manager James, who was kind enough to send him a gaslighting text message about how much we should appreciate all their help. Let’s see, I paid $6,000 more for this car than I wanted to between warranty and repairs and it was all money flushed down the toilet, and you call that being helpful??? I know you are reading this thinking I am a fool, and you know what, I am. Learn from my mistake and get your car elsewhere. More

I was frankly hesitant to enter a used car dealership, but I was very happy with the experience. James was easy to work with and made me a fair deal. but I was very happy with the experience. James was easy to work with and made me a fair deal. More

They were really honest and open about everything through the whole process and I appreciate how quick and how helpful they were in helping me set up and finish the whole process. Devin and Devon were amazi the whole process and I appreciate how quick and how helpful they were in helping me set up and finish the whole process. Devin and Devon were amazing to work with and were fast at helping me find exactly what I was looking for. More

James was knowledgeable, service focused, and transparent throughout the entire process. We’ve now purchased two vehicles with PNW and look forward to the next time! throughout the entire process. We’ve now purchased two vehicles with PNW and look forward to the next time! More

Went to check the car listed, and a few hours later I drove the car home. Devin and the team worked hard to get me a good interest rate for my loan. Can’t be happier drove the car home. Devin and the team worked hard to get me a good interest rate for my loan. Can’t be happier More