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Oxmoor Toyota

Louisville, KY

4.5
697 Reviews
Oxmoor Toyota is the area's largest Toyota dealer, boasting over 400 new vehicles and the largest inventory of Tacoma and Tundra trucks in the tri-state area. We have nearly 1,000 used vehicles to choose from scanning all makes and models, with Certified Used Vehicles always available as well. Oxmoor Toyota has factory-trained technicians that will service your Toyota vehicles for repairs, scheduled maintenance, oil changes, tire rotations, brake service and much more. This state-of-the-art facility is located in Louisville, KY, and their highly experienced staff is ready to take care of your Toyota service needs. The Oxmoor Toyota parts department also located in Louisville, KY, has a large inventory with thousands of Toyota parts, including oil and air filters, to meet your vehicle needs.
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8003 Shelbyville Rd

Louisville, KY

40222

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Showing 697 reviews

July 31, 2009

I would highly recommend working with Chris Simpson at Oxmoor Toyota for purchasing a new or used car. This was the EASIEST, QUICKEST AND FRIENDLIEST car purchase I have ever made! Chris is an internet More

by adagio385
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Simpson and Brandon Beverly
Jul 31, 2009 -

Oxmoor Toyota responded

WOW! I might have to give him a raise . . Thank You, I am so glad your experience with us was so good. It is rewarding to me that the processes we have put in place are working---(Chris helps a bit too). Contact me if you need anything at all customer.oxmoortoyota@gmail.com -- terry boardman

July 29, 2009

I went to this dealership having never been alone to buy I went to this dealership having never been alone to buy my 1st car! I was a little freaked out, but immediately felt better after meeting "Wheelz". More

by bbenzick
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris "Wheelz" Simpson
July 29, 2009

Chris helped my mother buy a new Prius. She has always had terrible experiences buying new cars, but Chris made everything so simple for her. He was professional, enthusiastic and knowledgeable, making ou More

by tania852
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wheelz Simpson & Brandon Beverly
July 29, 2009

I like arod and frank alot! they helped me find the car i really wanted y could afford. they treat me like I am very importante and I like that. the only thing was when they brought the car to me there ws More

by myrna1234
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
arod and frank sales and terry manager
Jul 29, 2009 -

Oxmoor Toyota responded

Hey Myrna! Im glad you had a great experience! We do evertything we can to ensure that. I am sorry that you caught that I was upset with the sales person-I was-he should have gone over that car better in the detail area before he brought it up to you. I'm just glad we had the exact same vehiclle in stock. Dont forget to contact me if you have questions. -terry customer.oxmoortoyota@gmail.com

July 29, 2009

I bought my last 2 cars from chris simpson he is very friendly and a great salesman I didn't feel pressured at anytime and felt very comfortable with him. I thought the managers were very polite and nice More

by sharonsb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chris wheelz simpson
Aug 04, 2009 -

Oxmoor Toyota responded

Two cars is proof we are doing right for you! Thank you for your review and dont forget if you refer someone have them drop your name and we'll send you $200! Contact me if you need anything! See you in our service department, I promise the good service will be the same! -terry operations director customer.oxmoortoyota@gmail.com

July 28, 2009

Buying a car can be a very intimidating experience, especially when you know nothing about cars. Chris Simpson was the salesman that worked with me. He was very informative and answered all my question More

by ann rosey123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wheelz Simpson/ Brandon Beverly
Jul 31, 2009 -

Oxmoor Toyota responded

Your Right! Buying a car can be a very intimidating experience--and patience is the key I try to instill in all the salespeople. I appreciate your comments and please dont hesitate to contact me in the future if you need anything at all--terry boardman customer.oxmoortoyota@gmail.com

July 27, 2009

I went to this dealer to trade-in a car for the Cash for Clunkers (CARS) deal. I was looking at a new Scion and initially dealt with Paul Powers. He was very friendly and helpful. On my second visit I de More

by offbrand
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Powers, Jojo, Caroline, Ron Doak
Jul 28, 2009 -

Oxmoor Toyota responded

Dear valued customer, My name is Terry Boardman, I am the new salesmanager at Oxmoor toyota. I have read your review and I thank you for it. I will speak with Jojo and Paul and investigate this matter. From your review I would be frustrated myself. Please allow me to investigate this and get back with you. Thank You Terry Boardman customer.oxmoortoyota@gmail.com

Jul 28, 2009 -

Oxmoor Toyota responded

Offbrand – Under the circumstances of your experience I thank you for your “generous” review. I might have been a bit more critical than you were. I have looked into your situation and frankly, I am confused?? I still don’t have a clear understanding of what the steps were leading up to all this. What is clear is that our process was broken and I am sorry for these mistakes-I can only, and most certainly will, review our process with the people involved. I commend your tolerance and understanding and want you to be assured I do not take such experiences lightly. These three are good people in need of a refresher on process. Thank You for bringing these issues to my attention. Terry Boardman customer.oxmoortoyota@gmail.com

July 27, 2009

I recently purchased a new 2010 Camry SE from Wheelz at oxmoor Toyota and I have to say it was one of the best car buying experiences ever! No Pressure, No back and forth, just a great price, great salesma More

by mom101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
chris "wheelz" simpson
Jul 28, 2009 -

Oxmoor Toyota responded

Thanks mom101! Chris is one of my best salespeople! But did you have to mention we grill out all the time! Now all of Louisville will be in here for a free meal! Ha! Thank You so much for choosing Oxmoor Toyota, I know there were many places you could have gone. Dont hesitate to contact me personally if you have any questions or suggestions!

July 26, 2009

Donnie was the best! looking forward to the next time i get to do business with him... He was pleasant and very polite as was the rest of the oxmoor toyota staff and management. This was the third car my f More

by mpeachjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie Nelson
Jul 28, 2009 -

Oxmoor Toyota responded

Im glad to here Donnie Nelson was the best! I trained him years ago. He was actually a customer when he said, "I can do this." He is a full time night student studying theology and psychology--quite the book worm! He always has a book sticking out of the back of his pants! PLease contact me if you need anything at all!

July 25, 2009

This was the third Toyota Truck that I have purchased at Oxmoor Toyota and there is a good reason for that. Each time I have been there the staff have been great. I recieved a fair price for my trade and More

by cardsfann
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donnie, David and Terry
Jul 28, 2009 -

Oxmoor Toyota responded

What a difference the new building is, I agree! But what is better than a three time returning customer! Thank You, I hope you come by so Donnie can look at your radio--you must like it real loud!! Ha! That is great. Its been very fun working with you (and replacing your wheel cap...) I usually say dont hesitate to contact me..but for you I'll say keep contacting me with your questions thats what I'm here for! Great to meet you and looking forward to that 4th truck. Terry B customer.oxmoortoyota@gmail.com