Oxmoor Toyota
Louisville, KY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
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Great sales and service departments; wouldn't go anywhere else! Provided complimentary shuttle so we weren't stuck during repair (got helpful info from driver). Appreciate low pressure sales people. anywhere else! Provided complimentary shuttle so we weren't stuck during repair (got helpful info from driver). Appreciate low pressure sales people. More
I have bought over 13 new cars in 30 years all over this country being in the US Navy for 30 years and this was by far the Best experience I have ever had in buying new car. Tyrone Cottrell was my car sale country being in the US Navy for 30 years and this was by far the Best experience I have ever had in buying new car. Tyrone Cottrell was my car salesman and he was outstanding as well as very professional and a pleasure to deal with...... Also Lauren Waldman the finance manager was outstanding, very professional and thourgh. She was able to get me a very good finance rate on my new truck. I am very pleased with the whole experience and would definitly tell friends about this dealership!!!!!!!!.......Very Respectfully Earl Hankins CWO4 USN Retired More
I was looking for a dependable used vehicle after being in a very bad accident. Cory did a great job. I told him what I needed and my price range. He did not try to talk me into more expensive options. H in a very bad accident. Cory did a great job. I told him what I needed and my price range. He did not try to talk me into more expensive options. He showed me a couple of cars, we took one out for a test drive. He was honest and very friendly. He was very understanding. He went out of his way to make sure I was happy, even filled the car with gas for me. It was a very good experience. More
Cory was a pleasure to work with. He was efficient, friendly, and thorough. I left some personal belongings in my trade-in, and he found them and set them aside for me to pick up the next day, which wa friendly, and thorough. I left some personal belongings in my trade-in, and he found them and set them aside for me to pick up the next day, which was very much appreciated. He didn't haggle back and forth with us on price, he just gave us the bottom line and let us decide whether that worked for us or not. I would definitely recommend him to anyone looking for a stress-free experience buying a car. More
About 6 months ago I wrote a long review about this same dealer on a 2005 Mariner that we bought and the week long run around that truned into a 2 month long run around well with in 6 months of having the M dealer on a 2005 Mariner that we bought and the week long run around that truned into a 2 month long run around well with in 6 months of having the Mariner the transmission went out, steering and other items. The warrenty compainy that Toyota put us with refused to do anything. It became a huge mess! We have twin boys one having a disiblity and could not afford the expenses that the car was giving and a warranty that we paid for that wouldn't cover anything. My husband got in contact with Tyrone Cottrell, Steve Whittaker and Donnie Nelson to try and resolve this problem. Steve Whittaker worked tirelessly to get the warranty company to do the right and couldn't get them to budge so he was able to get us our money back that we paid for that warranty and while Steve Whittaker was working on that end Tyrone Cottrell was working hard to make sure things would be right between us and Toyota and he did it. Tyrone Cottrell was able to put us into a new 2013 Toyota Corola and Donnie Nelson worked even harder to make sure we got the best deal possible on the car and made sure it had better warranty's with it. In less then 24hrs my husband decided he wanted me to drive somthing a little nicer so Tyrone Cottrell and Donnie Nelson bent over backwards to make it happen and Steve Wittaker went a step further for us by fighting to get the best interest rate we could and adding another free year of service. My husband and I are very very happy we have a new car that only has 10 miles on it that is protected, get's great gas miliage, big enough for our 2 year old twins car seats and still has room in the back for a third person if needed and is very nice to drive, speically going from and SUV to a car! I have to say Oxmoor Toyota has won us back with there hard work in making things right after a long long bad experince. Tryone Cottrell, Steve Whittaker, Donnie Nelson will now have PERMINATE CUSTOMERS! Tryonne Cottrell will be the ONLY sale's person we will ever deal with and Donnie Nelson and Steve Whittaker the ONLY people in finance that we will deal with. We are so greatful with how Tryone Cottrell stayed with us every step of the way from the beging trying to clean up another person's mess and helping us with our new GREAT car that I have to make him some chocolate chip cookies. Thank you to everyone I have refered to you have been our blessing and we will be back.- Chris and Desiree F. More
Had an appointment with Dominick, he wasn't available they said so Tyrone took care of me. Had an email fronm Dominick thanking me for my purchase through him. He had nothing to do with it, nor should he they said so Tyrone took care of me. Had an email fronm Dominick thanking me for my purchase through him. He had nothing to do with it, nor should he get any credit.The initial fuigures that were quoted to me as trade in and monthly payments were so far from reality I almost walked out. Finally, after challenging the information presented to me, they produced figures that were more realistic. But, they almost lost me as a customer early in the discussion. Once we arrived at an agreement on sales price and trade in, the experience was excellent. Tyrone did an excellent job of assuring all the needs and questions were taken care of. More
I am a single mother looking for a more affordable car. I found exactly what I was looking for on this dealership's website and set up an appointment to look at the car. On arrival, I was greeted by my sales found exactly what I was looking for on this dealership's website and set up an appointment to look at the car. On arrival, I was greeted by my salesperson, Andrew Jackson, and immediately he retrieved the car that I came to see. He was very professional and extremely friendly. He went over every detail of the car, inside and out, and then we took it on a test drive. Shortly after the test drive, my father came by and again, Andrew went over every detail with my father. Andrew even made the negotiations as pleasant as they could possibly be. Overall, I would say that both my father and I had an exceptional experience purchasing my car. The staff worked to be sure that I got the best rate on financing and the monthly payments I desired. By the time I left, I felt as though I had made a new friend. The staff was fabulous and service was like none I have experienced before. More
Tyrone has been very helpful with this purchase. He was very helpful in negotiating this price. He was also so responsive and detailed when answering our questions. He is the best salesperson out there. very helpful in negotiating this price. He was also so responsive and detailed when answering our questions. He is the best salesperson out there. More