Oxmoor Toyota

Perfect service Don was perfect in all aspects. I told him what I was there for and we got it all done the next, no questions or hassle at all. Don was perfect in all aspects. I told him what I was there for and we got it all done the next, no questions or hassle at all. More

Poor customer service, poor attitude For a dealership that pronounces excellent customer service, Oxmoor Toyota has, at best, mediocore service. I purchased a used car in mid-May. The sal For a dealership that pronounces excellent customer service, Oxmoor Toyota has, at best, mediocore service. I purchased a used car in mid-May. The salesman, Tyrone Cottrell, was excellent and easy to work with. The finance dept, however, delivered horrible customer service. I was made to wait an hour and a half after closing a cash deal, to complete the paperwork; and when I expressed my displeasure at the wait, I was basically told < too bad>. Two days after the sale, I was called by the salesman and asked if I had paid for the car that this dealership had given me the paperwork and keys to - it seems they lost the check and expect me to drive to their dealership and give them another check. No call from management or the disinterested finance person, who I saw put my check in the sales folder, to apologize for the inconvenience. Overall, lousy customer service. I will not return or recommend to another car buyer. More

Outstanding Experience I want to share that my wife and I had an outstanding experience buying a new care at Oxmoor Toyota working with Tyrone and Tyrell. I want to share that my wife and I had an outstanding experience buying a new care at Oxmoor Toyota working with Tyrone and Tyrell. More

TNT Got Me Straight I was upside down on my last vehicle and was talked into leasing by a different sales associate. 7 months later I went in for an oil change one Saturd I was upside down on my last vehicle and was talked into leasing by a different sales associate. 7 months later I went in for an oil change one Saturday morning and Tyrone approached me regarding my visit. We discovered that by the time I was done Leasing my truck I would have paid a total of $36,500.00 and walked away with nothing to show. Tyrone insisted that I attempt to purchase the truck. I went along with it since I do love my truck.. They treated me like gold! Just as if I was a new customer. Filled me up, cleaned my truck and made it smell good. I leased my 2013 Tundra Crewmax for around 7 months. I bought it just 7 months after lease and my payment dropped drastically. I even added an additional 4year Powertrain warranty along with GAP and it was still more then 50.00 per month cheaper. Best part of course is the 45 days with no payment! I was able to customize the truck with my savings on the no payment for 45 days tip. I couldn't be happier. I would recommend speaking with TNT when you go in to test drive your next vehicle. Now my 40k is going to buy the truck and I will have it forever. Tundra's never die! More

Awesome Experience! The sales people I worked with, Tyrone Cottrell and Tyrell Means were extremely helpful and very friendly. I felt like I had known them for years. T The sales people I worked with, Tyrone Cottrell and Tyrell Means were extremely helpful and very friendly. I felt like I had known them for years. They were patient while I explained my situation and assisted me in getting a great deal. They didn't talk down to me and made me feel comfortable without pressuring me. They made sure the process went quickly so I didn't have to wait long. They really went the extra mile. Great people! I enjoyed the visit. More

Excellent Sales Expierience with Cory Morris I had come across the river from a bad experience with a Southern Indiana Toyota dealer (more on that in another post) and Cory met me and was very st I had come across the river from a bad experience with a Southern Indiana Toyota dealer (more on that in another post) and Cory met me and was very straightforward about the lease arrangement I was seeking. I was looking to lease a new 2014 Prius and Toyota had been advertising a standard offer on them with fixed terms. Cory was somewhat confused about one particular term of the lease but he cleared it up promptly. The most important thing to me when buying a new car is to get the straight story and not to get pressured to take a deal that I do not want. This was the third Prius I had bought and was actually looking to lease my first car ever. So I had a lot of questions regarding lease terms. Cory remained very professional and straightforward during the pre-sales experience and continued to do so through the sales cycle once I agreed to the terms. He seems very customer focused and would check in with me periodically to be sure the process was going the way I wanted and was comfortable with. After the sale was complete and I had taken the car, the next day Cory called me to check in and see if I was still happy with my purchase, which was a nice touch and greatly appreciated. He also mentioned that he had noticed a small imperfection with the rear bumper decal that protects the bumper and that he would send a note to his colleague in service that when I came in to have my car serviced the first time (free service for the first two years, sweet ;) to attend to that matter while the car was being serviced. Obviously, I appreciated the gesture. In summary, I was pleased with the sales experience and the paperwork was done professionally and as painlessly as possible. I heartily recommend Cory Morris as a sales professional and will do business with him and Oxmoor Toyota in the future and will refer my friends as well. More

A DREAM CAME TRUE ! I STRONGLY R E C O MM E N D!! Tyrone and tyrell were both and exceptional partners ! They went up and beyond to provide the best service ! I was told I STRONGLY R E C O MM E N D!! Tyrone and tyrell were both and exceptional partners ! They went up and beyond to provide the best service ! I was told I wouldn't walk away from that lot without a car I didnt want and that's just what happened. Suffering from the trauma and hard work from stress and school I mentioned during the process of my car . Tyrone ministered I deserved something for me and it was time to do a lot of better things for me. I have a nice ride and a affordable payment that a college student can afford ! I would most definetly recommend both of these gentlemen to help you in purchasing your car ! THIS IS MY FIRST CAR !!! 2k14 SCION TC !!!!!!!! Best car ever ! Lol you all rule ! More

Great Place To Buy A New Car I just purchased a 2014 Toyota Highlander. Buying my vehicle from Oxmoor Toyota was the easiest most professional experience I have ever encountered. I just purchased a 2014 Toyota Highlander. Buying my vehicle from Oxmoor Toyota was the easiest most professional experience I have ever encountered. I would highly recommend this dealership. More

Sales Experience Dominick Barksdale is the best and so are the rest of the finance team. He made the whole process simple and really worked with me on getting the bes Dominick Barksdale is the best and so are the rest of the finance team. He made the whole process simple and really worked with me on getting the best deal. You have a keeper in this guy. I will recomend him and Oxmoor Toyota to everyone. I have had a Toyota for over 40 years and I wouldn't have anything else!!!! Thank you again Dominick for making it a great experience in buying a car. More

Exceptional Service My husband and I originally went to Oxmoor Ford and we were treated very poor. We have bad credit as a result of an incident several years ago and we My husband and I originally went to Oxmoor Ford and we were treated very poor. We have bad credit as a result of an incident several years ago and we are rebuilding. We both have great jobs and make very good money. Oxmoor Ford treated us as if we were not worth the trouble and showed us vehicles less valuable then the car we already owned. We then went to Oxmoor Toyota and we were immediately greeted by Cory . He was very informative and made us feel just as important as someone with exceptional credit. I hate purchasing vehicles and put through the stress of what it entails but Cory never made us feel that way. He was excellent and we will defiantly refer anyone looking for a vehicle to ask for him. Thanks for all your help Cory!!! More