Oxmoor Toyota

Happy Husband!!! My husband was driving a 1998 Dodge Ram that had 229000 miles on it. We have been looking for a good used truck for quite awhile. We quickly realize My husband was driving a 1998 Dodge Ram that had 229000 miles on it. We have been looking for a good used truck for quite awhile. We quickly realized that there are not many used trucks that were in our price range. We drove thru Oxmoor Toyota Tuesday evening and came across a nice Dodge Ram that was priced at $34000 which was more than we wanted to spend. We just glanced at the inside and figured we would just keep looking but Cory saw us and the rest is history! He agreed that the price was a little high and told Todd he would call him back the next day. He called the next morning and came down on the price much more than we expected. We met him that afternoon to take a test drive and we were shocked at how loaded this truck was! We had no idea! Cory was great, he was very straight forward . None of the typical "car salesman" games which was refreshing. We were in and out of there faster than we have ever been when purchasing a new vehicle. Thanks Cory.. We'll call you when we are ready to buy another! More

Customer Service is key Short of being given a free new car, I could not have enjoyed a better experience at Oxmoor Toyota. Not only did I recieve a fair price, but the gentl Short of being given a free new car, I could not have enjoyed a better experience at Oxmoor Toyota. Not only did I recieve a fair price, but the gentlemen who worked with me ensured that a couple of small fixes got taken care of at no extra cost before I left the lot. I felt the customer service at Oxmoor Toyota was second to none. I am grateful for Kenny, Kiley, and C.W. and their hard effort to earn my trust. More

EXCELLENT customer service I can not say enough about the EXCELLENT care and service I received today from Stephen Coffey in the service dept. He was able to work my vehicle in I can not say enough about the EXCELLENT care and service I received today from Stephen Coffey in the service dept. He was able to work my vehicle in and got my air condition repaired in record time. Not only will I be returning for ALL future work...but I'm referring all of my family and friends there as well....I could not ask for a better experience. More

POOR CUSTOMER SERVICE I WENT TO PURCHASE A VEHICLE FROM THIS DEALERSHIP AND WAS VERY HAPPY AT FIRST WITH CUSTOMER SERVICE. THEY ALLOWED ME TO DRIVE THE VEHICLE HOME FOR TH I WENT TO PURCHASE A VEHICLE FROM THIS DEALERSHIP AND WAS VERY HAPPY AT FIRST WITH CUSTOMER SERVICE. THEY ALLOWED ME TO DRIVE THE VEHICLE HOME FOR THE EVENING. AFTER TAKING THE VEHCILE HOME I DECIDED IT WAS NOT WHAT I WANTED. SO I DROPPED THE VEHCILE OFF. THE SALES PERSON CALLED ME AND WAS MAD BECASUE I DROPPED OFF THE VEHCILE. BEFORE I COULD EXPLAIN TO HIM THAT I WANTED HIM TO FIND ME ANOTHER VEHCILE HE HUNG THE PHONE UP ON ME. I TRIED TO CALL BACK AND GET THE SALES MANGER TO CALL ME BUT HE NEVER DID. INSTEAD SOMEONE ELSE CALLED ME AND I TOLD HIM WHAT I HAD WANTED HE SAID THAT HE WOULD HELP ME FIND WHAT I WANTED AND I NEVER GOT A CALL BACK. I ENDED UP HAVING TO DRIVE 2 HOURS TO GET THE TRUCK I WANTED. I WAS VERY DISAPPOINTED WITH THE WAY I WAS TREATED. THE NAMES OF THE PEOPLE DOES NOT MATTER BUT I WAS AT THE DEALERSHIP BEFORE AND SHOULD HAVE KNOW BY THE FIRST EXPERIENCE THAT THIS WAS NOT THE PLACE I WANTED TO DO BUISNESS More

Great Toyota Purchasing Experience Great experience. Sales team were committed to ensuring that I had the right vehicle at the right price (TrueCar pricing) with the right accessories. Great experience. Sales team were committed to ensuring that I had the right vehicle at the right price (TrueCar pricing) with the right accessories. I would certainly recommend anyone to use Oxmoor Toyota or working with Scott a/k/a "Scooter" More

Integrity I brought my wives van in because there were some scratches on the van that I thought could have come from their car wash. They looked at the car with I brought my wives van in because there were some scratches on the van that I thought could have come from their car wash. They looked at the car with me and we went through the car wash together. I did not have proof that it was done from their car wash but my wife is a stay at home mom and does not go anywhere. This is a brand new van. We have only had it 6 months. There were scratches on the hood across the driver fender and up to the roof down one side as if something rubbed against it. It was not there previously but again I did not have proof. The gentleman at the shop told me that he didn't think it could have come from the car wash but Toyota did not want to lose business and anger a customer. He told me to bring it in the next week and they would get it taken care of. He said they would probably have to repaint the hood and hopefully buff out the fender and the roof. I get my rental car and no longer get back to work and they call me. They tell me their boss said they are not going to fix it now. It is going to cost too much money. If he would have told me when I first brought it in that there was nothing they could do I would have just left. I had no proof so it would have been unnecessary to argue, but I am very upset that I was given someone's word and then it changes. Obviously a verbal confirmation means nothing. Due to their lack of INTEGRITY I will no longer have my car serviced at this dealership. If they offer to do something for you, I would get it in writing More

Dino was fantastic! From the moment I walked on the car lot, Dino approached my husband and I with an unprecedented knowledge about the benefits of buying a Toyota. We lo From the moment I walked on the car lot, Dino approached my husband and I with an unprecedented knowledge about the benefits of buying a Toyota. We looked at several models and he could tell us intricate details about each one. His passion for his work, the knowledge he imparted, and his ability to be personable throughout our purchase made this the best car buying experience I have ever had. Thank you for a great car and enjoyable afternoon! More

Trade in & Purchase Our salesman went above and beyond to work with us on our trade in. I was very impressed by his effort, professionalism and honesty. I will have no Our salesman went above and beyond to work with us on our trade in. I was very impressed by his effort, professionalism and honesty. I will have no problem referring him to anyone needing a vehicle. More