Oxmoor Toyota
Louisville, KY
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
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Sad experience Picked the car we wanted. Called salesman to get best price, we settled on a price salesman said it was for today only. So we jumped in the car drove Picked the car we wanted. Called salesman to get best price, we settled on a price salesman said it was for today only. So we jumped in the car drove all the way down there (35 minutes each way) to find out that they had the correct car(they had already prepped). But they were talking to floor manager about the price of a different vehicle, with the wrong stock number. So they could not honor the deal they had committed to. Huge mistake!! And a waste of our time! Sad business! Very disappointed. Also we received nothing for them wasting our time! They offered to fill our tank up but we had just filled it up so No offer of any other compensation!!! More
Very Unethical Very deceitful with their pricing. I received a $500 mail in rebate offer from an auto show. Oxmoor filled out the rebate paperwork for me and advis Very deceitful with their pricing. I received a $500 mail in rebate offer from an auto show. Oxmoor filled out the rebate paperwork for me and advised to have it mailed to the Cincinnati regional office prior to the end of February to receive the rebate. When I never received the rebate, Cincinnati regional office and Oxmoor advised the rebate was taken off of the price at final sale. Oxmoor presented some papers (one that was actually doctored up) showing where a rebate was taken off the final price. Funny thing is, the papers do not have my signature on them. I spoke the the customer relations manager and she provided no help. She even laughed at one point, stating, "Well, they are supposed to make a sale" when I pointed out how deceitful the sales person was...then stepped it back when I called her on it. The GM and GSM refused to meet (obviously they can care less about customer service). In the end, they refused to acknowledge the unethical behavior of their staff. Oxmoor informed me that the crooked sales person has never even been questioned about his dishonesty and falsification of some of the sales documents. More
High quality service I recently had a Safety Recall completed at Oxmoor. My service writer Neal was efficient and expedited my repair very quickly. I experienced a little I recently had a Safety Recall completed at Oxmoor. My service writer Neal was efficient and expedited my repair very quickly. I experienced a little hiccup on the repair but soon I was on my way. I've had several oil changes and routine maintenance items completed on my Tundra and my wife's Solara at Oxmoor Toyota in the past 11-years and they are my first choice for service and a first stop on my family members search for new vehicles. More
Thank you Cory M I went in to buy my husband a top of the line, silver pick-up truck. Thanks to Cory I bought the perfect truck and my husband and I are very excited! I went in to buy my husband a top of the line, silver pick-up truck. Thanks to Cory I bought the perfect truck and my husband and I are very excited! More
Salesperson was a pro Dealing with Cory was straightforward and to the point. I appreciated his professionalism and his no nonsense sales approach. Cory can be trusted to Dealing with Cory was straightforward and to the point. I appreciated his professionalism and his no nonsense sales approach. Cory can be trusted to deliver on what he gives his word to, he is passionate about following through for the customer. We were promised an extra set of keys and some additional service and he made sure we were taken care of. I got a fair deal, and we are very pleased with the used vehicle we bought. More
Evan Harn and Cory Morris won't disappoint As our vehicle needs change, we can always count on a great sales experience at Oxmoor Toyota. Cory Morris and Evan Harn always work hard to exceed As our vehicle needs change, we can always count on a great sales experience at Oxmoor Toyota. Cory Morris and Evan Harn always work hard to exceed my expectations. I would recommend them to anyone. More
BEST SALESMAN EVER Cory Morris is by far the best salesman I have ever dealt with. I recommend him to anyone that wants an honest salesman that tells it like it is and m Cory Morris is by far the best salesman I have ever dealt with. I recommend him to anyone that wants an honest salesman that tells it like it is and make the hassle of car buying fun. Great experience and when I am looking for another vehicle I will go back to Oxmoor toyota. More
Excellent exeprience Cory Morris was efficient and honest and to the point. Buying a car was a no hassle experience and he was professional and gave us what we needed. I Cory Morris was efficient and honest and to the point. Buying a car was a no hassle experience and he was professional and gave us what we needed. I would definitely recommend Oxmoor Toyota to anyone looking for a new car. I was quite pleased, in and out in less than an hour and a half. More
Purchase of Toyota Tacoma As soon as we got there, Cory Morris was waiting for us and greeted us. He took us to look at used vehicles, since that's what we were interested in. As soon as we got there, Cory Morris was waiting for us and greeted us. He took us to look at used vehicles, since that's what we were interested in. He showed us a Rav 4, then ran off to get the keys for a test drive. In the meantime we found a 2013 Tacoma that we really liked. He happened to have the keys for it already so we test drove it and were hooked. The whole experience was great and we drove it off the lot. Cory was very eager to please and took care of the paperwork and other details in a timely manner. My husband and I are very pleased. More
Brake Job AWESOME. Mr. Coffey was and has been a professional and a gentleman in caring out his duties to provide excellent service to me. Thank you Steve. Mr. Coffey was and has been a professional and a gentleman in caring out his duties to provide excellent service to me. Thank you Steve. More