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Oxmoor Toyota
Louisville, KY
733 Reviews
Oxmoor Toyota is the area's largest Toyota dealer, boasting over 400 new vehicles and the largest inventory of Tacoma and Tundra trucks in the tri-state area. We have nearly 1,000 used vehicles to choose from scanning all makes and models, with Certified Used Vehicles always available as well.
Oxmoor Toyota has factory-trained technicians that will service your Toyota vehicles for repairs, scheduled maintenance, oil changes, tire rotations, brake service and much more. This state-of-the-art facility is located in Louisville, KY, and their highly experienced staff is ready to take care of your Toyota service needs. The Oxmoor Toyota parts department also located in Louisville, KY, has a large inventory with thousands of Toyota parts, including oil and air filters, to meet your vehicle needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
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Showing 733 reviews
February 17, 2023
Very good customer service. Made the purchasing process simple and fast. Omar was very knowledgeable on explaining things about the vehicle. Made the purchasing process simple and fast. Omar was very knowledgeable on explaining things about the vehicle. More
by Jdmiller55
Employees Worked With
Omar
February 08, 2023
From the sales aspect - 5 stars. No issues whatsoever. Kyle was awesome, did not beat around the bush, shot straight with me, as did I, about the realities of purchasing a new Tundra No issues whatsoever. Kyle was awesome, did not beat around the bush, shot straight with me, as did I, about the realities of purchasing a new Tundra, the supply vs demand issues, and kept me informed as we were waiting for the new Tundra to be built. I did not have the same experience in Finance. Two issues, the more minor issue is the methodology, I want to see an itemized statement before purchase, did not happen. Was given the "here is your payment, sign here"...... I had to re-read the paperwork after the fact to ensure everything was right, of course that was after signing. Thankfully it all was. There was a line item "Special Ben Package" that is really the dealer fee. IMO it should be listed that way. Also I don't recall during the process approving the Pulse Safety F1rst 3000 system for about $400, however I would definitely have (and you should too....) The 2nd issue was attitude. I did not appreciate the fact that my wife was referred to as "the little misses", and anytime she tried to join the conversation was basically ignored by him as she was perceived to be inferior. Typical Michigonian pompous attitude. I can say our conversation would have been much different in a bar setting instead of an auto dealership. More
by jackal40550
Employees Worked With
January 10, 2023
William and Oxmoor Toyota made this experience fairly painless. William went above and behind getting things set up. We intend to business here again. painless. William went above and behind getting things set up. We intend to business here again. More
by mrainer
Employees Worked With
William Adrio
December 21, 2022
There was some sort of grease or oil left on the front passenger side seat. passenger side seat. More
by Stopherkl
Employees Worked With
December 21, 2022
Very polite and respectful. On time, explained everything in detail and Doug was responsive to all my questions. Overall as usual very good experience On time, explained everything in detail and Doug was responsive to all my questions. Overall as usual very good experience More
by abdi_agah
Employees Worked With
Doug.
December 20, 2022
Jim Hubert and the rest of the staff at Oxmoor Toyota were very friendly and professional. The dealership, overall, is a very wide open, comfortable, and welcoming place to wait for your car! were very friendly and professional. The dealership, overall, is a very wide open, comfortable, and welcoming place to wait for your car! More
by Ross
Employees Worked With
Jim Hubert (5 stars)
December 19, 2022
The service staff were curious and efficient. I appreciate the quick service. Thank You OXMOOR Toyota. I appreciate the quick service. Thank You OXMOOR Toyota. More
by iraqsax
