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Oxmoor Toyota

Louisville, KY

4.5
697 Reviews
Oxmoor Toyota is the area's largest Toyota dealer, boasting over 400 new vehicles and the largest inventory of Tacoma and Tundra trucks in the tri-state area. We have nearly 1,000 used vehicles to choose from scanning all makes and models, with Certified Used Vehicles always available as well. Oxmoor Toyota has factory-trained technicians that will service your Toyota vehicles for repairs, scheduled maintenance, oil changes, tire rotations, brake service and much more. This state-of-the-art facility is located in Louisville, KY, and their highly experienced staff is ready to take care of your Toyota service needs. The Oxmoor Toyota parts department also located in Louisville, KY, has a large inventory with thousands of Toyota parts, including oil and air filters, to meet your vehicle needs.
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8003 Shelbyville Rd

Louisville, KY

40222

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Showing 697 reviews

December 21, 2022

Very polite and respectful. On time, explained everything in detail and Doug was responsive to all my questions. Overall as usual very good experience More

by abdi_agah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug.
Jan 05, 2023 -

Oxmoor Toyota responded

Thank you for trusting us with your vehicle and this great review on Doug and our team! Please never hesitate to contact us when we can be of any service to you!

December 20, 2022

Jim Hubert and the rest of the staff at Oxmoor Toyota were very friendly and professional. The dealership, overall, is a very wide open, comfortable, and welcoming place to wait for your car! More

by Ross
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Hubert (5 stars)
Jan 05, 2023 -

Oxmoor Toyota responded

Ross, thank you for trusting us with your vehicle and this incredible review on Jim and our team! Please never hesitate to contact us when we can be of any service to you!

December 20, 2022

Jim is fantastic to do business with. Honest and trustworthy, they have earned my business for the foreseeable future More

by literal-0patties
Recommend Dealer
Yes
Employees Worked With
Jim
Jan 05, 2023 -

Oxmoor Toyota responded

We are glad to hear of your great experience with Jim and our team. Congratulations on your new vehicle and thank you for choosing Oxmoor Toyota!

December 19, 2022

The service staff were curious and efficient. I appreciate the quick service. Thank You OXMOOR Toyota. More

by iraqsax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Czzowitz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bubba
Jan 05, 2023 -

Oxmoor Toyota responded

We appreciate the great review, iraqsax! Thank you for choosing Oxmoor Toyota for your vehicle needs!

December 17, 2022

Made appointment, showed up and car taken immediately, comfortable place to wait, good coffee, car returned in 40 minutes- perfect!!!! More

by kathleen.mandlehr
Recommend Dealer
Yes
Employees Worked With
Steve Coffey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Oxmoor Toyota responded

We appreciate the great review, kathleen! Thank you for choosing Oxmoor Toyota for your vehicle needs!

December 17, 2022

It's always a pleasure working with Oxmoor Toyota. The waiting room is very modern, spacious, and clean. Nick White kept me up to date on what was going on and how long the service would take to com More

by BirdieMoe75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick White
Jan 05, 2023 -

Oxmoor Toyota responded

We are glad to hear of your great experience with Nick and our team here at Oxmoor Toyota! We look forward to seeing you again next time.

December 14, 2022

Service was nice, waiting room very modern and spacious. Jim Hubert did a nice job keeping me informed about my vehicle. More

by Sharpie41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Hubert
Jan 05, 2023 -

Oxmoor Toyota responded

We are glad to hear of your great experience with us. Thank you for choosing Oxmoor Toyota for your vehicle needs!

December 10, 2022

Fast, great service, very clean, polite, accommodating, thorough, just good experiences as long as i have had my truck More

by troyschuster5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Grigsby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Oxmoor Toyota responded

We are glad to hear of your great experience with us! Thank you for choosing Oxmoor Toyota for your vehicle needs!

December 06, 2022

Very attentive and efficient in their services as well very caring. Didn’t drag anything out and just spoke very directly. Best experience I have had. Definitely will coming here again in the future. More

by ahardin105
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cory Morris
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cundiff
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Oxmoor Toyota responded

Thank you for your kind review; we are happy to pass along your comments to the team here at Oxmoor Toyota!

December 01, 2022

This company refused to assist with a paint peeling problem on my rav4 even when contacted by Toyota USA. They also refused to assist the Independent body shop recommended by Toyota USA. Great customer More

by m_morand
Recommend Dealer
No
Employees Worked With
Steve Grigsby
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 05, 2023 -

Oxmoor Toyota responded

We're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding about your experience. Please reach out to me at grobertson@oxmoorautogroup.com at your earliest convenience and we will do our best to resolve this with you. Sincerely, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

Jan 05, 2023 -

m_morand responded

Steve Kelly is now in the process of resolving this complaint. mike

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