Oxmoor Mazda | Page 91

This was my second Mazda purchased and I again found this dealership to be personable, efficient and forthright. Their finance people made the process as painless as I've ever had and arranged competitive f dealership to be personable, efficient and forthright. Their finance people made the process as painless as I've ever had and arranged competitive financing in just a few minutes. A great car and a great experience. More

I had a very pleasant sales experience. The sales associate was friendly and answered all my questions, enabled me to test drive the car. The negotiating of price was the best I have ever experienced associate was friendly and answered all my questions, enabled me to test drive the car. The negotiating of price was the best I have ever experienced. No back and forth, got a quote on the new car, a trade-in quote that was very fair and purchased the car about an 1-1/2 hour after entering the dealership. The entire experience was favorable from beginning to end. I have already recommended this dealership to a friend of mine who is looking for a vehicle. More

I am very with my vehicle and the experience was Great.I will be back hopefully i will send you some future buyers.The change from car to crossover will be smooth thanks again. will be back hopefully i will send you some future buyers.The change from car to crossover will be smooth thanks again. More

Good friendly staff with focus on getting the customer satisfied and out the door in a timely manner! The car was exactly what we were looking for and at a excellent price. satisfied and out the door in a timely manner! The car was exactly what we were looking for and at a excellent price. More

it was a very good experience for buying a car. I knew what i wanted and Donnie was nothing but helpful they made you as comfortable as possible while we were there what i wanted and Donnie was nothing but helpful they made you as comfortable as possible while we were there More

Salesman very helpful. I forgot a few things when transfering belongings from old car to new one. He obtained those articles and saved them for me. transfering belongings from old car to new one. He obtained those articles and saved them for me. More

Everyone was very friendly and helpful. We test drove several different cars for about 4 hours. We are very happy with our new CX-5! several different cars for about 4 hours. We are very happy with our new CX-5! More

Went in about 20 minutes before they were closing. Talked a little to Herb. I told him I had look at his competitor's web site across town and browsed their inventory and internet prices. He said those price a little to Herb. I told him I had look at his competitor's web site across town and browsed their inventory and internet prices. He said those prices were not true and I'd never be able to buy a car at the competitor's internet price. Bad mouthing competition from the start. Not a good sign. I came back next day for test drive. Talked to Chris. A very nice young salesman. But he was dependent on management for pricing. Got a lease monthly payment amount from them on a new Mazda but it seemed very high. Asked for money factor, residual, etc. Got that but they would not give me the total purchase price that would be sale price to leasing company. That was the big factor - their actual out the door price was way high creating enormous monthly lease payment. It created a payment $80 more than I was quoted at dealer across town. When I told them that they reduced price to get lease $40 less than their first quote. Old-school car sales tactics. They first quoted me a price that was almost $3,000 more out-the-door than their competition. They started high and negotiated down from there. They still never quite met their competitions's price. The dealer across town quoted me their best price first and did it via a formal quote in an email that was good until the end of the month. They got my business and I'm driving a new Mazda procured at a an Internet cost Oxmoor said was a false price and I'd be disappointed if I went across town because I'd never get the other dealers internet price. I did, and even more. Plus 4 free oil changes +tire rotations + free roadside assistance. I just want you to be aware that the first price they quote isn't their lowest price, and dealer across town DOES indeeed sell you a car at their Internet quoted price or less! Oxmoor dealership is nice, newer, modern, convenient to east side of town, and generally friendly. I just don't like it when a sales person bad-mouths the competition, gives me incorrect information about the competition, and doesn't just give me their best price first. More

I was about to buy a car, ordered a color, was waiting for few weeks. Car came back without stuff that I was promised, they told me that I have to pay more. I did not want to pay more because I know my li for few weeks. Car came back without stuff that I was promised, they told me that I have to pay more. I did not want to pay more because I know my limits for car payment! Finally, they talked my husband to agree on different color, but it still was not all stuff that I was hope for, so I decided that I am NOT going to buy car from them. Man called my house and started screaming at me like I WAS OBLIGATED to buy from them! It is totally WRONG!!! More

David i just brought a car from there they wanted David i just brought a car from there they wanted $5000 but i didnt have it so they said they will sell it to me for $3800 as is and told me th David i just brought a car from there they wanted $5000 but i didnt have it so they said they will sell it to me for $3800 as is and told me the car was in great shape that it passed thier inspections but 2 days later after purchase i have to fork out $1400 for a water pump and other probelms i called them and they didnt even try to be understanding they just said you got the car as is and left it at that!!! More