Oxmoor Mazda
Louisville, KY
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Welcoming clean no pressure environment . Sales was friendly and knowledgeable. Took the time to listen and let us look for what we wanted friendly and knowledgeable. Took the time to listen and let us look for what we wanted More
Sales people really need to be mindful of the customers that have done their research. We negotiated a rate that was signed off on, but once the finance person sat down to sign everything the numbers were that have done their research. We negotiated a rate that was signed off on, but once the finance person sat down to sign everything the numbers were totally different. Jim/Tim made the transaction right by making the correct change and that saved the whole deal. If it weren’t for him there may not have been a deal at all. Keep him and his honesty on the team. More
Terrible place to buy a used car from.will never step foot back on an oxmoor lot.Will not stand by their word.Used car manager Is incompetent and avoid the service dept at all cost.they have no idea wha foot back on an oxmoor lot.Will not stand by their word.Used car manager Is incompetent and avoid the service dept at all cost.they have no idea what they are doing. More
Had a great experience. Staff was amazing and our sales guy was very knowledgeable and made it a great experience. Great selection of vehicles. No pressure to purchase made buying a car fun again. guy was very knowledgeable and made it a great experience. Great selection of vehicles. No pressure to purchase made buying a car fun again. More
Very professional, helpful and friendly salesman. Buying during inventory shortages was not ideal as it impacted availability and negotiating room but management was willing to almost meet my desired price during inventory shortages was not ideal as it impacted availability and negotiating room but management was willing to almost meet my desired price More
I never had purchased a car outside of my home state before. However, due to COVID creating issues in the supply chain, I was needing to look anywhere for stock, when I came across Oxmoor Mazda. I had p before. However, due to COVID creating issues in the supply chain, I was needing to look anywhere for stock, when I came across Oxmoor Mazda. I had previously contacted a dealer in Texas, and they refused to work with out of state DMVs. So, I was hesitant when Karlea reached out to me. She explained that they work with out of state customers all of the time. So, I decided to bite the bullet and drive three and a half hours to Oxmoor Mazda. Once I arrived, they had everything ready and I was able to take my car home that same day. I was nervous about the taxes, registration, plates, etc. but they made that part easy and mailed everything into my home state's DMV. Highly recommended! More
Our salesman, James, was knowledgeable on the different models and the differences between them. He was not pushy and genuine. He provided multiple finance options and was patient while we weighed all opt models and the differences between them. He was not pushy and genuine. He provided multiple finance options and was patient while we weighed all options. The finance manager, Mario, was thorough and had a great personality and attitude even though there had been complications with the customers before us. It did not bleed over into our experience. I valued the service provided by both and would return to this dealership. More