Oxmoor Mazda
Louisville, KY
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Renada was a pleasure to deal with while looking for a used car. She was helpful, energetic and knowledgable. I got a great price without haggling and I love my new car! used car. She was helpful, energetic and knowledgable. I got a great price without haggling and I love my new car! More
Very friendly and easy to work with. I'm very pleased with the experience and laid back atmosphere. Would recommend! Avery is a pleasure to deal with. with the experience and laid back atmosphere. Would recommend! Avery is a pleasure to deal with. More
This dealership was friendly, forthright, did not try to manipulate or force me into something i did not want. In addition, Herb did not haggle me or following me around like a lost puppy begging for a sal manipulate or force me into something i did not want. In addition, Herb did not haggle me or following me around like a lost puppy begging for a sale. It was a great experience More
This review is for oxmoor Mazda. DO NOT GO HERE! They offered me a guaranteed amount for a trade (after spending 15 min explaining every detail of the car over the phone) and $1000 toward a new car "if I offered me a guaranteed amount for a trade (after spending 15 min explaining every detail of the car over the phone) and $1000 toward a new car "if I came in that day". So I went in and asked for Katie who was super sweet, but seemed very out of place. They did the appraisal on my car as I test drove the 2014 cx5. I fell IN LOVE. They offered me $2000 less than they "guaranteed" over the phone and the manager Avery came out and rudely took over Katie's position to tell me "you can forget about the $1000 toward a new car because we don't have that to give you". Then he belittled her by telling me the offer he was making me wouldn't allow her to even get paid. He had a bad attitude. I told him I wouldn't accept his offer even if it was less than what I expected to pay because they lied to get me in the door. I drove to Neil Huffman Mazda and got an awesome deal from Tracie instead. Had they been honest they would've had a $33,000 car sold. More
all of the sales consultants were friendly. this is our first mazda and hope we have the same service and experience that everyone else has had with their cx9. we love the car so far and had a great experi first mazda and hope we have the same service and experience that everyone else has had with their cx9. we love the car so far and had a great experience. shout to katie, who was super nice, over and above...thanks. More
I went to this dealership fearing the experience and dreading the "typical" negotiation process. Inevitable, there has to be some negotiation, but the staff was very reasonable and down to earth. I re dreading the "typical" negotiation process. Inevitable, there has to be some negotiation, but the staff was very reasonable and down to earth. I really appreciated our salesperson, Mark. He definitely did not fit the stereotype of a car salesman. Mark was genuinely interested in ensuring that I was getting what I wanted in a vehicle. He was informative and great to work with. Avery was also very helpful and walked me through every step of the process, making it a much more comfortable experience. More
Avery told me that I could not take advantage of the $1000 cash back or the 0% financing that mazda was offering. I brought it up and he seemed clueless, and without seeing if I qualified, told me $1000 cash back or the 0% financing that mazda was offering. I brought it up and he seemed clueless, and without seeing if I qualified, told me most people qualify for around 3.5% interest. He did not want to drop the price below msrp and told me I should look into a used car if I wanted to pay invoice. Incredibly rude for a sales manager, and didn't seem interested in my business when I was there. I did receive about 5 calls a day from oxmoor, including one where Avery sounded threatening, telling me to call him asap. They had asked me if my phone number was a mobile number, which apparently gave them the green light to text me. I went elsewhere and got a much better deal. More
Fast friendly service with a great smile willing to work hard to get the deal done at the right price I air so appreciate the experience thank so much and ps I love my new 2014 Masada 6 hard to get the deal done at the right price I air so appreciate the experience thank so much and ps I love my new 2014 Masada 6 More
Avery and Chris were very friendly, knowledgeable, and patient. It was getting near closing time, yet they didn't rush us or push us into purchasing the vehicle. This is my second Mazda; I love the CX-9! patient. It was getting near closing time, yet they didn't rush us or push us into purchasing the vehicle. This is my second Mazda; I love the CX-9! I highly recommend Oxmoor Mazda World. More