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Oxmoor Mazda
Louisville, KY
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I will never purchase from there again. I hate haggling, and that's exactly what I had to do and still they managed to mess things up. I went in on an internet price just to have them be shady about it and and that's exactly what I had to do and still they managed to mess things up. I went in on an internet price just to have them be shady about it and removed a few discounts, raising the price and not honoring their online price. Once I decided to lease the vehicle instead of purchase, they didn't honor their pricing at all then. They bumped it back up to the regular MSRP without any discounts. Never did they wish to explain themselves when I had asked questions. They tiptoed around it and answered something completely different. Also was trading in my old vehicle. They couldn't give me the full price because THEY THEMSELVES had caused a discrepancy in the mileage a while back. All I got from them was an "I'm Sorry." Never will I ever shop there again. More
When I walk on a dealership new car lot, I am amazed at the question that always seems to be the first asked, which is "how are you financing"? I walk on Mazda new car lot and I am introduced by a salesma the question that always seems to be the first asked, which is "how are you financing"? I walk on Mazda new car lot and I am introduced by a salesman who asks "how may I help you"? That has always been a stickler to me. I appreciate the kindness I am shown right from the beginning. I chose this car lot because of the prior experience I have had with this business. Once I have gone thru all the different cars in my life, and I have, I have landed at Mazda, and in particular, Oxmoor Mazda and found a home I can live with and appreciate. It makes no sense to me, after researching for two and one half months all the different cars available today. The overall findings are there is nothing in it's class that will beat a Mazda. And I know from experience, having owned 9 of them since way back when. It is my money, and I decide, not the car dealer and I have chosen Mazda at Oxmoor. More
When I first went into the dealership I talked to Teddy, who gave me some information on my credit score and showed me the model car I wanted. Then I went into the dealership later that night and talked to who gave me some information on my credit score and showed me the model car I wanted. Then I went into the dealership later that night and talked to Josh, because Teddy had gone home for the day. Hours later I left with a new Mazda cx-5. Josh did a great job of explaining the cars benefits to me and was more than willing to help me with setting up the Bluetooth and anything else I may need. Both salesmen seemed eager to help and like they genuinely were looking out for what was best for me, not just the most expensive car. This is nice considering it was my first car purchase. I had a great experience and look forward to working with the dealership as I go thru my lease to buy. More
Josh did a great job for us and the rest of the staff we met was just as good. We are extremely pleased with the service, friendliness and fact they were not high pressure people. met was just as good. We are extremely pleased with the service, friendliness and fact they were not high pressure people. More
We worked with Ross, Shaday, and Mike and ended up buying two brand new mazdas. Great customer service, atmosphere and staff. Definitely go here if you need a car two brand new mazdas. Great customer service, atmosphere and staff. Definitely go here if you need a car More
Ross was very friendly. He made us feel at ease during our entire visit. He also worked very hard to get us the vehicle we wanted. I would definitely recommend this dealership. our entire visit. He also worked very hard to get us the vehicle we wanted. I would definitely recommend this dealership. More
Our experience with the Oxmoor Mazda dealership, our salesman Mike Baldwin and sales manager Ross was unparalleled. They went above and beyond to make us feel comfortable and to get us exactly what we w salesman Mike Baldwin and sales manager Ross was unparalleled. They went above and beyond to make us feel comfortable and to get us exactly what we wanted at the price we wanted. We have no intention of ever going to another dealership. The guys were really down to earth, straight to the point and easy to talk to. We would like to thank Mike and Ross for helping us get our new vehicle and we will be sending our friends to purchase cars with them. More
The staff was friendly, knowledgeable, and easy to work with. Mike, an intern, and Avery Davis were superb. They listened to our needs and tried to accommodate those needs. Mike and Avery helped take th with. Mike, an intern, and Avery Davis were superb. They listened to our needs and tried to accommodate those needs. Mike and Avery helped take the car seats in and out of numerous vehicles for us. Mike even went so far to entertain our 3 year-old son with his Ipad. Overall, the best car-buying experience we have ever had. More
We had just purchased a CX-9 from Oxmoor Mazda. We were in the market for another vehicle and had such a good experience, we went back for a look at a car. Normally, the car buying experience is one we dr in the market for another vehicle and had such a good experience, we went back for a look at a car. Normally, the car buying experience is one we dread. The first purchase was so easy, and almost fun, that we returned to the same dealership and same salesmen. After buying two vehicles from these guys, we may never go anywhere else. More
My husband and I have purchased 5 Mazda vehicles, all from Oxmoor Mazda and all from Avery Davis. We have gone to nearby dealerships as well and they haven't come close to the customer service and frien from Oxmoor Mazda and all from Avery Davis. We have gone to nearby dealerships as well and they haven't come close to the customer service and friendliness shown to us at Oxmoor Mazda. We will definitely continue to give them our service and recommend them to all our friends! More