
Oxmoor Mazda
Louisville, KY
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This was the second vehicle I have leased from this dealership, and both times the process has been (relatively) quick and painless. The staff are friendly and knowledgeable, and definitely kept me at dealership, and both times the process has been (relatively) quick and painless. The staff are friendly and knowledgeable, and definitely kept me at ease through what could have been a very frustrating and difficult ordeal. I have also had my vehicles serviced at this dealership, and the service staff is first rate, as well. More
Excellent experience with Mike Beach. I would recommend him to anyone. There are some bad reviews out there on this dealership, but I saw none of this. Everyone was exceptionally great to deal with. Revi him to anyone. There are some bad reviews out there on this dealership, but I saw none of this. Everyone was exceptionally great to deal with. Reviews can be very helpful and they can also be harmful. You can't please everyone, so my opinion is go see for yourself. I'm sure glad I did. More
I love my new car! The sales folks at Oxmoor Mazda are great! I did not have to deal with pushy salesmen telling me what I want. They listened to my desires for what I wanted in a new car and worked to great! I did not have to deal with pushy salesmen telling me what I want. They listened to my desires for what I wanted in a new car and worked to make that happen. They were all warm and friendly yet professional is their business dealings. Not to mention the pure southern hospitality you'll experience on Saturdays. They provided free fried chicken and sweet tea while the negotiations were taking place and paperwork was under way. Great dealership and great people! More
I had great customer service with how extremely friendly everyone was, it made me feel like we were all close friends. I made a purchase of leasing my current vehicle and received a great deal on it. I'm ab everyone was, it made me feel like we were all close friends. I made a purchase of leasing my current vehicle and received a great deal on it. I'm absolutely loving my new car and the new friends I've made at Oxmoor Mazda. More
Avery and the staff at Oxmoor Mazda responded to me quickly and kindly. They had the vehicle ready to test drive and we negotiated a fair deal. They were very friendly and answered all my questions. quickly and kindly. They had the vehicle ready to test drive and we negotiated a fair deal. They were very friendly and answered all my questions. More
Our car buying experience over the weekend and today has been exceptional! Everyone on the Oxmoor Mazda staff went out of their way to make our experience enjoyable and painless, especially our sales person been exceptional! Everyone on the Oxmoor Mazda staff went out of their way to make our experience enjoyable and painless, especially our sales person, Josh Bredhold. He was courteous and professional, to a fault, in his treatment of us. We have already recommended Josh and the Oxmoor Mazda dealer to one of our friends this very day. Even one of the managers, named Gene, (don't know his last name) was very gracious and courteous with us during the entire transaction. We never felt demeaned or disrespected in any way. On the contrary, everyone was extremely professional and friendly at all times. This is the way car buying should be! The price we paid for our car was a fair price and we are happy with that. Like everything I spend money on, however, it's always too expensive. Buying a car is usually the second most expensive purchase made by an individual. So, unless they're giving them away, the price will never be great. Kudos once again to all the fine people at Oxmoor Mazda! Louis Hellmueller More
I will never purchase from there again. I hate haggling, and that's exactly what I had to do and still they managed to mess things up. I went in on an internet price just to have them be shady about it and and that's exactly what I had to do and still they managed to mess things up. I went in on an internet price just to have them be shady about it and removed a few discounts, raising the price and not honoring their online price. Once I decided to lease the vehicle instead of purchase, they didn't honor their pricing at all then. They bumped it back up to the regular MSRP without any discounts. Never did they wish to explain themselves when I had asked questions. They tiptoed around it and answered something completely different. Also was trading in my old vehicle. They couldn't give me the full price because THEY THEMSELVES had caused a discrepancy in the mileage a while back. All I got from them was an "I'm Sorry." Never will I ever shop there again. More
When I walk on a dealership new car lot, I am amazed at the question that always seems to be the first asked, which is "how are you financing"? I walk on Mazda new car lot and I am introduced by a salesma the question that always seems to be the first asked, which is "how are you financing"? I walk on Mazda new car lot and I am introduced by a salesman who asks "how may I help you"? That has always been a stickler to me. I appreciate the kindness I am shown right from the beginning. I chose this car lot because of the prior experience I have had with this business. Once I have gone thru all the different cars in my life, and I have, I have landed at Mazda, and in particular, Oxmoor Mazda and found a home I can live with and appreciate. It makes no sense to me, after researching for two and one half months all the different cars available today. The overall findings are there is nothing in it's class that will beat a Mazda. And I know from experience, having owned 9 of them since way back when. It is my money, and I decide, not the car dealer and I have chosen Mazda at Oxmoor. More
When I first went into the dealership I talked to Teddy, who gave me some information on my credit score and showed me the model car I wanted. Then I went into the dealership later that night and talked to who gave me some information on my credit score and showed me the model car I wanted. Then I went into the dealership later that night and talked to Josh, because Teddy had gone home for the day. Hours later I left with a new Mazda cx-5. Josh did a great job of explaining the cars benefits to me and was more than willing to help me with setting up the Bluetooth and anything else I may need. Both salesmen seemed eager to help and like they genuinely were looking out for what was best for me, not just the most expensive car. This is nice considering it was my first car purchase. I had a great experience and look forward to working with the dealership as I go thru my lease to buy. More
Josh did a great job for us and the rest of the staff we met was just as good. We are extremely pleased with the service, friendliness and fact they were not high pressure people. met was just as good. We are extremely pleased with the service, friendliness and fact they were not high pressure people. More