Oxmoor Mazda
Louisville, KY
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New CX5 Purchased a new 2015 CX5 Mazda Touring. From start to end I has a very positive experience. The sales team went above and beyound in customer service Purchased a new 2015 CX5 Mazda Touring. From start to end I has a very positive experience. The sales team went above and beyound in customer service and education of my new CX5. I would especially like to recignize Shaday Velverton who sold me my car. She is an asset to your company. More
We came in looking for a used car for my son that was affordable as well as dependable. Michael had a friendly and inviting low key attitude. He was very understanding and helpful with our circumstances affordable as well as dependable. Michael had a friendly and inviting low key attitude. He was very understanding and helpful with our circumstances which involved buying a car as fast as possible due to a previous car total loss accident. Unfortunately, due to our time constraint, we did not get to close our deal with him but had to deal with another salesperson who was not as pleasasnt. I believe his name was Brent? I shared with him that we were considering a Ford Fiesta. Throughout the test drive he made negative comments about the competitor and their car model. I found this very annoying and unprofessional. I would hope that the Mazda sales team is not trained to sell cars by bad mouthing their competition. We almost walked away but I really enjoyed working with Michael and we liked the car. Michael deserves and should receive TOTAL Credit for selling this car to us. If this dealership values it's employees, I hope that this occurs. I will highly reccommend Michael to others looking to have a pleasant car buying experience. More
This was the second vehicle I have leased from this dealership, and both times the process has been (relatively) quick and painless. The staff are friendly and knowledgeable, and definitely kept me at dealership, and both times the process has been (relatively) quick and painless. The staff are friendly and knowledgeable, and definitely kept me at ease through what could have been a very frustrating and difficult ordeal. I have also had my vehicles serviced at this dealership, and the service staff is first rate, as well. More
Excellent experience with Mike Beach. I would recommend him to anyone. There are some bad reviews out there on this dealership, but I saw none of this. Everyone was exceptionally great to deal with. Revi him to anyone. There are some bad reviews out there on this dealership, but I saw none of this. Everyone was exceptionally great to deal with. Reviews can be very helpful and they can also be harmful. You can't please everyone, so my opinion is go see for yourself. I'm sure glad I did. More
I love my new car! The sales folks at Oxmoor Mazda are great! I did not have to deal with pushy salesmen telling me what I want. They listened to my desires for what I wanted in a new car and worked to great! I did not have to deal with pushy salesmen telling me what I want. They listened to my desires for what I wanted in a new car and worked to make that happen. They were all warm and friendly yet professional is their business dealings. Not to mention the pure southern hospitality you'll experience on Saturdays. They provided free fried chicken and sweet tea while the negotiations were taking place and paperwork was under way. Great dealership and great people! More
I had great customer service with how extremely friendly everyone was, it made me feel like we were all close friends. I made a purchase of leasing my current vehicle and received a great deal on it. I'm ab everyone was, it made me feel like we were all close friends. I made a purchase of leasing my current vehicle and received a great deal on it. I'm absolutely loving my new car and the new friends I've made at Oxmoor Mazda. More
Avery and the staff at Oxmoor Mazda responded to me quickly and kindly. They had the vehicle ready to test drive and we negotiated a fair deal. They were very friendly and answered all my questions. quickly and kindly. They had the vehicle ready to test drive and we negotiated a fair deal. They were very friendly and answered all my questions. More
Our car buying experience over the weekend and today has been exceptional! Everyone on the Oxmoor Mazda staff went out of their way to make our experience enjoyable and painless, especially our sales person been exceptional! Everyone on the Oxmoor Mazda staff went out of their way to make our experience enjoyable and painless, especially our sales person, Josh Bredhold. He was courteous and professional, to a fault, in his treatment of us. We have already recommended Josh and the Oxmoor Mazda dealer to one of our friends this very day. Even one of the managers, named Gene, (don't know his last name) was very gracious and courteous with us during the entire transaction. We never felt demeaned or disrespected in any way. On the contrary, everyone was extremely professional and friendly at all times. This is the way car buying should be! The price we paid for our car was a fair price and we are happy with that. Like everything I spend money on, however, it's always too expensive. Buying a car is usually the second most expensive purchase made by an individual. So, unless they're giving them away, the price will never be great. Kudos once again to all the fine people at Oxmoor Mazda! Louis Hellmueller More
I will never purchase from there again. I hate haggling, and that's exactly what I had to do and still they managed to mess things up. I went in on an internet price just to have them be shady about it and and that's exactly what I had to do and still they managed to mess things up. I went in on an internet price just to have them be shady about it and removed a few discounts, raising the price and not honoring their online price. Once I decided to lease the vehicle instead of purchase, they didn't honor their pricing at all then. They bumped it back up to the regular MSRP without any discounts. Never did they wish to explain themselves when I had asked questions. They tiptoed around it and answered something completely different. Also was trading in my old vehicle. They couldn't give me the full price because THEY THEMSELVES had caused a discrepancy in the mileage a while back. All I got from them was an "I'm Sorry." Never will I ever shop there again. More
When I walk on a dealership new car lot, I am amazed at the question that always seems to be the first asked, which is "how are you financing"? I walk on Mazda new car lot and I am introduced by a salesma the question that always seems to be the first asked, which is "how are you financing"? I walk on Mazda new car lot and I am introduced by a salesman who asks "how may I help you"? That has always been a stickler to me. I appreciate the kindness I am shown right from the beginning. I chose this car lot because of the prior experience I have had with this business. Once I have gone thru all the different cars in my life, and I have, I have landed at Mazda, and in particular, Oxmoor Mazda and found a home I can live with and appreciate. It makes no sense to me, after researching for two and one half months all the different cars available today. The overall findings are there is nothing in it's class that will beat a Mazda. And I know from experience, having owned 9 of them since way back when. It is my money, and I decide, not the car dealer and I have chosen Mazda at Oxmoor. More