Oxmoor Mazda

New car Bought a new car recently. Worked with Brad Becker. He made a very trying day painless and the experience was pleasant. He was very professional and w Bought a new car recently. Worked with Brad Becker. He made a very trying day painless and the experience was pleasant. He was very professional and worked to meet my needs as a customer. Excellent ! More

Best car buying experience ever Buying a car is something we all dread and my past experiences have validated the reason why. I was pleasantly surprised by the customer service and Buying a car is something we all dread and my past experiences have validated the reason why. I was pleasantly surprised by the customer service and no BS approach by Oxmoor Mazda. I found a car I liked online, reached out to them and within 24 hours, I had a great price, great financing rate and was home with my new CX-9. Everybody I had the pleasure of working with (Lauren Maggard, William Henry) and the finance department were all first class. More

Brad Becker is the best! Brad Becker was the best car salesman we have ever dealt with. We highly recommend him! If you are looking to buy a car, buy it from Brad! Brad Becker was the best car salesman we have ever dealt with. We highly recommend him! If you are looking to buy a car, buy it from Brad! More

Awesome experience buying a car! Brad was great to work with. He has and will continue to get my business. If you want a great deal and deal with an honest person...see Brad! Brad was great to work with. He has and will continue to get my business. If you want a great deal and deal with an honest person...see Brad! More

we love oxmoor mazda Herb Webster has been great as a salesperson ,with all 9 Mazda purchases we have made with him . He shows dedication and determination with customer Herb Webster has been great as a salesperson ,with all 9 Mazda purchases we have made with him . He shows dedication and determination with customer satisfaction to help find the vehicle you are looking for . Thank you also to Jean Coissy for your assistance. It was a pleasure meeting the new sales manager .They both were polite and worked hard to put the sale together . More

Buying a new car Michael was a very friendly and knowledgeable salesman who did a great job of taking care of our needs. He is a great representative for Mazda. Michael was a very friendly and knowledgeable salesman who did a great job of taking care of our needs. He is a great representative for Mazda. More

The greatest experience I ever had buying a car. Herb was extremely helpful right from the beginning. I was not sure if I needed a Miata or a CX 9 but he helped me through the process and showed me t Herb was extremely helpful right from the beginning. I was not sure if I needed a Miata or a CX 9 but he helped me through the process and showed me that with all of my kids still at home that the Miata was the perfect choice for me. Thanks Herb and the rest of the team at Oxmoor Mazda. ZOOM ZOOM! More

Tires Took my car in for oil change and tire rotation today. Was advised that all 4 tires were badly cupped and would need to be replaced. One tire had an Took my car in for oil change and tire rotation today. Was advised that all 4 tires were badly cupped and would need to be replaced. One tire had an "impact bubble" in the side wall. The technician who was performing the service on the car said the tires were very badly cupped. The funny thing is I bought the tires there new in October 2013, less than 9 months ago, and have had the tires rotated there each and every time I took it there for an oil chance. The service associate tried to quote me a price for the tires, then said I could probably get by for now by only replacing the tire with the bubble. I asked what kind of warranty was on the tires, since after all they are only 9 months old and have been rotated (this would have been the forth time within that time period). Come to find out there is a 2 year road hazard warranty. The parts manager has ordered the tire to replace the tire with the impact bubble, and when I questioned why the other tires are "badly cupped" and in need of replacement when they were purchased in October and rotated at least 3 times in less than a year. He inspected the tires himself and said in his opinion these tires are not badly cupped and have plenty of tread and life in them. So now I really don't know who to believe, was he covering his back side to keep from replacing all four tires? I've checked on-line and these tires have a 40,000 mile tread warranty. He went on to tell me that the service team did not rotate the tires since they discovered the issue. Nonetheless, they attempted to charge me for rotation when I checked out...probably hoping I wouldn't catch it. As it stands now, I am returning the car on Friday morning to have the defective tire replace, and I am told they would be rotated at no cost at that time. I'm concerned at this point because I don't know who to believe about the cupping, and I don't like how I had to haggle to get them to own up to and honor the road hazard warranty. I feel as if the original associate was trying to up sell me. I have been a loyal customer of theirs since 2011, but will now seek a new place for trustworthy service, and will be hard pressed to buy another vehicle from them in the future. More

Car buying made easy Friendly and knowledgable staff. Worked hard to find the vehicle I wanted. Made the buying process easy. Delivered the car in a timely manner and in Friendly and knowledgable staff. Worked hard to find the vehicle I wanted. Made the buying process easy. Delivered the car in a timely manner and in immaculate condition. More