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Oxmoor Mazda

Louisville, KY

4.5
1,015 Reviews

7913 Shelbyville Rd

Louisville, KY

40222

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Showing 1,015 reviews

February 19, 2015

Best Vehicle Purchase Experience I Have Ever Had I have bought multiple cars in my life and have seen just about every dirty trick a car salesman can do. So for me, buying a car isn't really my cup o More

by BigBaller23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2015 -

Oxmoor Mazda responded

Thanks so much for your review!

May 20, 2015 -

Oxmoor Mazda responded

Thanks so much for your review!

February 19, 2015

Awesome Experience!!! My salesman, Mike Jones, made my experience purchasing a new car very easy. He was very professional and did an excellent job explaining all the featu More

by Melanie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
May 20, 2015 -

Oxmoor Mazda responded

Thanks so much for your review!

February 15, 2015

Purchased CX-5 I purchased a new CX-5 GT from Frosty. The process was painless and worked out the way I had hoped it would. They found the car I wanted at the pric More

by Nathan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2015 -

Oxmoor Mazda responded

Thanks so much for your review!

February 14, 2015

They work hard to get you into the car you really want. This dealership has always been very good to me. This is my third car from them, three for my wife as well - 6 total! (Mazda's are a blast to drive. More

by Ben K
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery Davis
May 20, 2015 -

Oxmoor Mazda responded

Thanks so much for your review!

February 06, 2015

A fantastic experience! From the first time we chatted about cars, I knew that he was going to be the guy to sell me one. One of the best experiences I have had with buying a More

by NickV
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
May 20, 2015 -

Oxmoor Mazda responded

Thanks so much for your review!

February 04, 2015

my awesome car buying experience at oxmoor mazda I had such an amazing experience with the guys at Oxmoor Mazda. My salesman Josh Brehold went above and beyond for me. He was patient and understandin More

by jenhicks78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Bredhold, Michael Ross
May 20, 2015 -

Oxmoor Mazda responded

Thanks so much for your review!

January 31, 2015

Excellence! A great experience with Harold Frost! He really takes the time with his clients. He is friendly and very knowledgeable. I would recommend everyone to More

by Lindsay
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avery Davis
January 29, 2015

Hidden Fees No Return calls Was charged $598.90 for a "Special benefit Package". Something that we did not agree to buy. Bought car 11/28/14. Tags expire 1/31/15. Have called eve More

by Disgusted
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sales
Feb 05, 2015 -

Oxmoor Mazda responded

We apologize for your negative experience. At Oxmoor Mazda, we are committed to fair, honest pricing. It’s unfortunate that there was miscommunication and you were unhappy with the explination of the Special Benefit Package. We value our customers and truly appreciate the time to share your opinions. Please contact me at your earliest convenience so we may fully understand your grievances and work to change your opinion of our dealership. Again, thank you for taking the time to write this review. We look forward to hearing from you. Gary Duvall 502-894-3425

Feb 05, 2015 -

Disgusted responded

There was no miscommunication. It was never explained or offered as an option. Had we not gotten the information packet in the mail you may have gotten away with it. Are you willing to refund the price of the package?

January 24, 2015

Smooth transaction Chris and his team made buying my new CX9 Mazda easy. I love my new Mazda and Chris was most professional, helpful and informative. He is one of the b More

by CX9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Stevens, Avery Davis, Gary Duvall, Michael Ross
January 22, 2015

Great customer service A great person all around knows his job and is very good at it. Excellent people skills.Got me into the car I wanted and the color. More

by Broadway Da ville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Teddy Simamora
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