Oxmoor Mazda

Great Service and would recommend others Chris was very knowledgeable and helpful about all of the features of the Mazda CX-5. He let you take the time to look at the car and the test drive w Chris was very knowledgeable and helpful about all of the features of the Mazda CX-5. He let you take the time to look at the car and the test drive was great. More

AMAZING, WONDERFUL, EVERY GREAT ADJECTIVE THERE IS! When I came into Oxmoor Mazda my original intention was just to get my used car appraised and trade it in for something that was also used. Keep in mi When I came into Oxmoor Mazda my original intention was just to get my used car appraised and trade it in for something that was also used. Keep in mind that I am a 21 year old full-time student who also works full-time in a pharmacy. My credit score is horrendous and I don't make that much money. Herb Webster was the most caring, nicest, considerate car salesman I have ever encountered!!! And Ross and his wonderful financial team work miracles at Oxmoor Mazda. I drove off the lot not two hours after my original appraisal appointment in a BRAND NEW MAZDA 3 SPORT! Without having any money down and without having anyone co-sign with me. I did it all on my own and Herb, Ross, Jessica, and the amazing staff at Oxmoor Mazda made it happen. I will forever be grateful for the strings they pulled to get me my dream car at an amazing price. They can count on me coming back for any additional vehicles I need. I will be an Oxmoor Mazda customer for years to come. THEY ARE AMAZING! DO NOT GO ANYWHERE ELSE FOR CARS!!!!!!! THANK YOU SO MUCH OXMOOR MAZDA! If it was possible to give them 6/5 stars I would, they were that great. More

Dishonest dealer Horrible experience buying a used car from this dealer. Things to consider if you buy from them. 1. If the car smells make sure it is cleaned and you Horrible experience buying a used car from this dealer. Things to consider if you buy from them. 1. If the car smells make sure it is cleaned and you pick it up the day after. Reggie kept insisting that the car had to be taken that day and I only realized why the next day when the same nasty smell could be found in the car. The detailer at another place which uses ozone told me that Oxmoor uses chemicals to mask the smell which is dishonest. Also anything written circle it as closely as possible and put your signature. If there is any white space they will write stuff in and claim it was Always there! Lastly like someone also commented below they will try to screw you with financing. Reggie heard the kia dealer tell me my warranty was still active and that I could renew it with them. Yet they added into my sales price a warranty and then got angry when I asked for it to be removed. He even tried to say that that I had agreed to it in the 100 car payment! Lastly they gave me a disgraceful broken key with freaking tape on it. Reggie lied and tried to say it wasnt broken but the kia person chimed in and corrected him and said it would need to be replaced. I requested the belt be replaced and a working key be done. Hands were shaken and paperwork signed. I call to make the appt for the belt and im told Reggie never took it to the service department and he' s off. Then when he calls the next day he lies and says they have repeatedly tried to contact me. Now for the key situation which shows the type of business they run. I got an estimate so as to be honest about the cost. Now they are claiming they are only paying for programing which is 50 dollars out of the 250 for the key!!! The only positive thing that came from this experience is the understanding I have gotten from the Kia dealer, detailing place and key cutters I have contacted. What is truly sad is each asked what dealer i purchased from and WASN'T surprised to learn it was oxmoor mazda. I do not intend to do business with any Oxmoor dealer which is sad because I used Oxmoor Ford often for my mustang. More

Total incompetent service department Wife was told an 02 sensor on her Mazda CX-7 was covered under warranty, she left work early to get it fixed, only to be told when she got there it wa Wife was told an 02 sensor on her Mazda CX-7 was covered under warranty, she left work early to get it fixed, only to be told when she got there it wasn't covered. This prompted us to immediately take our cx7 to Swope dodge and trade it for 2015 Dodge Grand Caravan , which we love! Will NEVER buy another Mazda for the simple reason that the service department is totally inept! More

Good deal on a low-mileage Mazda3 Lawrence Blair was personable and helpful. I got a pretty amazing price for the car I bought. We did multiple test drives and he didn't push us. There Lawrence Blair was personable and helpful. I got a pretty amazing price for the car I bought. We did multiple test drives and he didn't push us. There was, of course, the obligatory bringing in of the manager during negotiations, but that's pretty much the business model for any dealership. More

Good experience all around Just bought a CPO CX-5 from Mike Baldwin and Lawrence Blair - one of the best car buying experiences I have had in a long time - excellent fair deal, Just bought a CPO CX-5 from Mike Baldwin and Lawrence Blair - one of the best car buying experiences I have had in a long time - excellent fair deal, wonderful vehicle, and they made it as painless as possible. More

Leased a 2015 Mazda CX-5 I had visited a few local dealers before I decided to buy with Oxmoor Mazda. My salesman was Harold Frost, he worked hard on helping me find the perfe I had visited a few local dealers before I decided to buy with Oxmoor Mazda. My salesman was Harold Frost, he worked hard on helping me find the perfect vehicle and even harder working with the managers and the bank to get me approved. I would recommend him and this dealership to any family, friend or coworker that is in the market. If you are looking for a great deal, go to oxmoor and be sure to ask for frosty! More

New car purchase Harold Frost was a huge help in selecting my new Mazda6 Touring! He was very knowledgeable and personable, no pressure sales tactics. I'm completely s Harold Frost was a huge help in selecting my new Mazda6 Touring! He was very knowledgeable and personable, no pressure sales tactics. I'm completely satisfied with my purchase this time as I was in 2011. Thank you to Oxmoor Mazda and their staff. Jose R. More

They make it happen Josh (my sales person), Michael Ross (account manager), Jessica (internet) and everyone else that I encountered were friendly, helpful, and caring. M Josh (my sales person), Michael Ross (account manager), Jessica (internet) and everyone else that I encountered were friendly, helpful, and caring. My children and I were at the dealership for a length time. My 6-year old is very hyper. Several of the people that worked there helped kept him occupied, without complaining. I was able to leave the dealership with a nice car that fits my families needs. Thank you Josh and the rest of the team. My apologies for not remembering all the names. More

Great Customer Service We walked in to just look at the CX-9 as a part of starting up my new business. Mike worked so well with us that we walked out driving a brand new wh We walked in to just look at the CX-9 as a part of starting up my new business. Mike worked so well with us that we walked out driving a brand new white one!!!!!! More