Oxmoor Mazda
Louisville, KY
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Although I did not purchase a car at this dealership, I was thoroughly impressed with the help that I received from them, in particular from Karlea King. I am an out-of-state buyer and that causes some de was thoroughly impressed with the help that I received from them, in particular from Karlea King. I am an out-of-state buyer and that causes some dealerships to feel like they are wasting their time conversing with me. Not Karlea at Oxmoor! She made me feel as if I was there, and ensured that all of my questions were answered and needs met. Unfortunately, the car I was looking at was sold. However, if I was local to the dealership, due to my interactions with Karlea and the dealership this time through, I would certainly not hesitate to use them. More
This dealer advertised a used car for $13,800. Sales tax was $966. Actual out the door price was quoted as $16,932, which meant a non-disclosed dealer mark-up of $2,166 after taxes. In addition, Sales tax was $966. Actual out the door price was quoted as $16,932, which meant a non-disclosed dealer mark-up of $2,166 after taxes. In addition, the description of the car on the internet was not completely accurate. Watch out for the bait and switch with these guys. More
Everything about them was poor. The salesperson, Juan, never mentioned there was a 5% markup over MSRP until we began negotiating an out the door price. The general manager, Matt The salesperson, Juan, never mentioned there was a 5% markup over MSRP until we began negotiating an out the door price. The general manager, Matt Storm, was rude and arrogant and it took the general manager of Oxmoor Toyota, Patrick O’Donnell, to complete the deal. Two hours after we thought we had purchased a silver CX-5, Juan called to inform me the silver model had been sold two days earlier. Juan said a blue model was available and I told him we didn’t want blue and for us to purchase the blue we would need an additional discount of $500.00. Juan checked with Storm and he said the price was set. I again told Juan something had to be done; it was their error and he said they were not changing the price. Needless to say, the deal did not happen. We will be looking at other dealerships in the area. More
I was very comfortable with a definitely no pressure approach and yet all of my wish list was met. I also appreciated the very pollute demeanor throughout the whole process. It added to the relaxed atmo approach and yet all of my wish list was met. I also appreciated the very pollute demeanor throughout the whole process. It added to the relaxed atmosphere. More
Handling my car business is always a pleasure at Oxmoor Mazda. Getting good car service is never a hassle and purchasing a quality Mazda is a great experience. Mazda. Getting good car service is never a hassle and purchasing a quality Mazda is a great experience. More
Service was amazing. JaQuis, Matt and Tim went above and beyond. Easiest and best buying experience I have ever had, and walked away with a car I absolutely love. JaQuis, Matt and Tim went above and beyond. Easiest and best buying experience I have ever had, and walked away with a car I absolutely love. More
The gentleman I was working with was Cody. He listened to what i wanted, found the car, and i bought a CX5. This will be my third Mazda and I hope i enjoy it as much as the last two I had. Th He listened to what i wanted, found the car, and i bought a CX5. This will be my third Mazda and I hope i enjoy it as much as the last two I had. Thank uou Mazda! More