Oxmoor Mazda

Fast and reliable. Service was fast and friendly. John Bishop is the guy to look for. He is the best! He's very professional. Attends to customer needs with superb sati Service was fast and friendly. John Bishop is the guy to look for. He is the best! He's very professional. Attends to customer needs with superb satisfaction. More

Service on my rear bumper. I would have to say this was one of my best experiences at Mazda since getting my Mazda 6. John Bishop took care of everything I needed in a fast and I would have to say this was one of my best experiences at Mazda since getting my Mazda 6. John Bishop took care of everything I needed in a fast and professional way. I needed to get my rear bumper painted. He got me in a loaner car until my car was done. He made sure my car was done in a timely matter. He updated me throughout the process until my car was ready to be picked up. Quality of the work was also very good. Great service experience!!! More

New car Every one at your dealership was so pleasant and friendly. It was my birthday and They bought me a cake and a balloon. They definitely went above and Every one at your dealership was so pleasant and friendly. It was my birthday and They bought me a cake and a balloon. They definitely went above and beyond and I appreciate it very much More

Great customer service They got me approved when i just knew i wouldnt, they worked me found me a car that i was looking at, and it is nice, thanks They got me approved when i just knew i wouldnt, they worked me found me a car that i was looking at, and it is nice, thanks More

A Terrific experience I found buying a car here to be a very good experience. The sales person was very patient and friendly and help answer all of my questions about a ne I found buying a car here to be a very good experience. The sales person was very patient and friendly and help answer all of my questions about a new vehicle. More

Nathan Ludwig was so easy to talk to and work with. Everyone was so helpful in getting me ready to finance for a new car. Overall the experience was a very organized process. Everyone was so nice at un Everyone was so helpful in getting me ready to finance for a new car. Overall the experience was a very organized process. Everyone was so nice at understanding my needs. More

Awesome experience Easy to work with- staff was professional and courteous. Excellent product knowledge and passion for Mazda showed during the sales process. Customer Easy to work with- staff was professional and courteous. Excellent product knowledge and passion for Mazda showed during the sales process. Customer service was second to none. More

5 stars Nathan Ludwig was awesome! All the staff where nice and really helpful. They catered to my every need and made sure I was happy with the vehicle chose Nathan Ludwig was awesome! All the staff where nice and really helpful. They catered to my every need and made sure I was happy with the vehicle chosen for me. Would recommend to anyone! More

Excellent service The staff is friendly and helpful, I came here and left with exactly what I wanted! Thank you so much for all of your help! The staff is friendly and helpful, I came here and left with exactly what I wanted! Thank you so much for all of your help! More

A glimpse of what "Customer Service" once was. I received a call from my stepdaughter, a single mom with four little people, Friday morning when her 2003 Mazda MPV decided to lay down on the Watt I received a call from my stepdaughter, a single mom with four little people, Friday morning when her 2003 Mazda MPV decided to lay down on the Watterson while on her way to work. It was towed to a chain service center who quickly realized the problem was beyond their capability and suggested that we take it to a Mazda Dealer. By now there are three family members forming a team to get her through her crisis and on to her job. We then had it towed to Oxmoor Mazda and was greeted by Tim Fulk who became not only our Service Adviser but a team member as well. Tim displayed a level of commitment and customer service that is very rarely seen these days. We were treated as though we had just purchased a new CX-9 rather than bringing in a 13 year old MPV for a difficult repair. Tim's commitment to customer satisfaction coupled with the technicians skill and perseverance resulted in a brighter outlook for a struggling mom just trying to work and provide for her family. More