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Oxmoor Mazda

Louisville, KY

4.5
1,015 Reviews

7913 Shelbyville Rd

Louisville, KY

40222

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Showing 1,015 reviews

June 02, 2017

Service with a smile! Mazda has the top of the line service department. Tim ,John, and Jeff took care of my Mazda in a timely fashion! While my Mazda was being serviced I e More

by C. Means
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tim-excellent , Josh Bredhold, Jeff Peterman, John Bishop
Jun 03, 2017 -

Oxmoor Mazda responded

Thanks for the review C. Means. We strive very hard to put customers first and we're proud to have you as part of our family here. Oxmoor Mazda Service Team. Jeff Peterman John Bishop Tim Fulk

May 31, 2017

New Car Thank you Matt great job fellows.Everyone was nice and friendly. They made sure I was comfortable and the service was fast. Thought I was going to be More

by Jackie Brown
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matthew Gavin
Jun 01, 2017 -

Oxmoor Mazda responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time.

May 27, 2017

Awesome These guys are amazing, they will get you a great deal and put you in the car of your dreams..thank you Troy and Paul Jones... More

by adavis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Troy Lacy, Lindsay Jones
May 29, 2017 -

Oxmoor Mazda responded

Thank you so much for sharing ! Thank you for giving us the opportunity to earn your business! it was a pleasure working with you and your daughter!

May 23, 2017

Not your average car sales I have worked with Oxmoor Mazda several times for myself and family members. The sales people are not pushy and are friendly. I have worked with Kyl More

by Jennifer Meyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Ross, Kyle May
May 24, 2017 -

Oxmoor Mazda responded

We truly appreciate you taking the time to write a review of your positive experience with us, and we can’t thank you enough for your repeat business. We look forward to helping you out in the future in any way we can.

May 17, 2017

Car Buying Experience- Awesome When shopping for a car, I attempted to be well versed in exactly the car I wanted. I went to several cat lots, however Oxmoor Mazda was the best and More

by Mazdahappy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Gavin
May 18, 2017 -

Oxmoor Mazda responded

Thanks for sharing your story! We pride ourselves on providing each of our customers with top notch service. We are glad to hear that our efforts are paying off! Thanks again for choosing us and we hope to see you again next time.

May 17, 2017

recall warranty they order the parts and he said that car is ready on Wednesday and the car is ready that day. . thanks and the service is grate More

by Mazda speed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bishop
May 18, 2017 -

Oxmoor Mazda responded

Your comments keep us motivated and working hard for all our guests! We hope to be of service to you again! Take care!

May 10, 2017

7 months later and still yet to receive a refund I was supposed to be mailed a refund for a cancelled service warranty on the car I bought in October 2016. It is now 7 months later and I am yet to re More

by CM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron Daffron, Joseph Cioppa, Mario Convenuto
May 13, 2017 -

Oxmoor Mazda responded

Thank you for bringing this to our attention, Callie! This is not the experience we want for our customers or the level of service we expect from our team, and we apologize. This has been brought to our General Managers Attention and he is working to make sure everything gets fixed for you. If you have any additional questions or concerns feel free to reach out to me. Lindsay Jones Internet Sales Director (502)-214-5377.

May 10, 2017

Service / Starter Relay My car (2015, CX-5) wouldn't start, so when I took it to Mazda without having an appointment I was pleased to be able to get in and out rather quickly More

by ReeRee
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bishop
May 10, 2017 -

Oxmoor Mazda responded

Thank you for sharing, we are pleased to have been able to help you out

May 10, 2017 -

Oxmoor Mazda responded

Thank you for the review. John Bishop & The Oxmoor Mazda Service Team

May 10, 2017

Oil change / alignment Quick reaponse and accommodating for my transportation need while my car was in service. Friendly folks who didn't waste my time. Car was ready and t More

by Carman2016
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bishop
May 11, 2017 -

Oxmoor Mazda responded

We really appreciate your feedback! It is great to hear our staff took such great care of you! We hope to see you here again!

May 01, 2017

5000 mile service The service was quick (less than half an hour) and the staff is friendly. They explained what needed to be done and informed me what had been done af More

by RamT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bishop
May 02, 2017 -

Oxmoor Mazda responded

Thank you so much for the review RamT. We look forward to seeing you next time for your oil change. Oxmoor Mazda Service Team

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