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Oxmoor Mazda

Louisville, KY

4.5
1,015 Reviews

7913 Shelbyville Rd

Louisville, KY

40222

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Showing 1,015 reviews

March 14, 2019

Mazda CX-5 We had a great experience buying our car. The salesperson, Gerardo, is very knowledgeable and nice, made all process very smooth from test drive to fi More

by Inasnakao
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gerardo Constantino, Mario Convenuto
Mar 26, 2019 -

Oxmoor Mazda responded

Thank you so much for sharing your experience! We greatly appreciate your business!

March 14, 2019

Outstanding customer service. Knows product very well! Lots of product options. My sales person was wonderful. Would definitely buy another car from him. Comfortable waiting room More

by jrody
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Bishop, Mario Convenuto, Brandon Beverly, Katrina Hutches, James Marthel
Mar 26, 2019 -

Oxmoor Mazda responded

Thank you so much for sharing your experience! We greatly appreciate your business!

March 09, 2019

Great purchase experience This is my second vehicle purchase from Oxmoor Mazda. Customer service is always exceptional and there is never any hard sell tactics. All terms of More

by GoldenHues
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tyler Helm, James Marthel, Tina Tobin
Mar 26, 2019 -

Oxmoor Mazda responded

Thank you so much for sharing your experience! We greatly appreciate your business!

March 04, 2019

Less than honest Sales price and rebate was misleading. Need for additional packages misleading. More emphasis was put on additional packages than actual finance terms More

by Lolli219
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mario Convenuto, Nathan Lankford
Mar 04, 2019 -

Oxmoor Mazda responded

We are sorry to hear you did not enjoy your experience. We advertise the cash and financing rebates that everyone qualifies for . If there takes any type of qualification we do not include those, we go over them with you either while you are here in store or while communicating before coming in. The dealer fee's are decided on from the corporate level but we do try our best to accommodate when we can. Again, we are sorry for any confusion or frustration. If there is anything we can do please don't hesitate to reach out!

February 27, 2019

Purchase Not happy with the extra charge for the pulse application or trying to sale you all of the extra warranty information. Salesman Robert was great. More

by dano100
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Mario Convenuto, Robert Reimensnyder
Mar 04, 2019 -

Oxmoor Mazda responded

Thank you for taking the time to review our dealership! Your business is greatly appreciated!

February 18, 2019

Buying a new Mazda Excellent service, all questions answered. Handy tips, and we felt no pressure. Nathan made this an easy decision and a very good experience. We wil More

by Siamadia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Lankford
Mar 04, 2019 -

Oxmoor Mazda responded

Thank you for taking the time to review our dealership! Your business is greatly appreciated!

February 17, 2019

Very Happy with my new Mazda3 Tyler Helm is awesome! He was extremely easy to work with. He helped me get exactly what I was looking for in a new automobile. Very friendly dealersh More

by Sam52
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Helm
Mar 04, 2019 -

Oxmoor Mazda responded

Thank you for taking the time to review our dealership! Your business is greatly appreciated!

February 13, 2019

Great experience Salesman Scott Reeb took his time with us with no pressure. He brought out several different vehicle trims for us to look at and was very accommodatin More

by Flink
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mario Convenuto, Scott Reeb, Emily Baker
Feb 15, 2019 -

Oxmoor Mazda responded

Thank you for rating our dealership. We do apologize that you didn't like the extended warranty talk, but we have many customers that want those options, so we just make sure we bring them up to everyone. We greatly appreciate your business!

January 31, 2019

Amazing. James was amazing! Tina was amazing! The whole experience was amazing! The honesty, integrity, and knowledge James and Tina gave is and was amazing! More

by Mazda3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tina Finace Manager, James Marthel
Feb 02, 2019 -

Oxmoor Mazda responded

Thank you so much for reviewing our dealership! We appreciate your business!

January 27, 2019

Great buyer experience The sales staff was very knowledgeable about the CX-5. Answered my questions concerning comparison vehicles. Worked hard to find me the correct car i More

by CargalCX-5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Lankford
Feb 02, 2019 -

Oxmoor Mazda responded

Thank you for reviewing our dealership! We greatly appreciate your business!

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