Oxmoor Mazda
Louisville, KY
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Absolutely great experience from beginning to end The entire staff was personable and friendly through the entire purchasing process. Chris was my salesperson and he was phenomenal answered all questi The entire staff was personable and friendly through the entire purchasing process. Chris was my salesperson and he was phenomenal answered all questions and concerns I had with picking out my car. More
Great experience! Gerardo was great! Great service and fast! Would recommend to anyone. Will continue to do business with Oxmoor MAZDA in the future! Thank you Oxmoor M Gerardo was great! Great service and fast! Would recommend to anyone. Will continue to do business with Oxmoor MAZDA in the future! Thank you Oxmoor MAZDA! More
No pressure, no nonsense car shopping I visited this dealership about 9 months ago to test drive the new small Mazda offerings. The salesman showed me the cost breakdown but I didn't have I visited this dealership about 9 months ago to test drive the new small Mazda offerings. The salesman showed me the cost breakdown but I didn't have the money lined up to buy. There was no pressure to accept a finance deal I might not have been comfortable with. Meanwhile I did receive periodic letters/email with rebate offers and trade-in deals. When I returned today with an intention to buy, I was pleasantly surprised that multiple rebates were accepted. Both sales (Robert R.) and finance (Tina T.) seemed genuine in their efforts to do right by me. I feel confident that if I have a future car question, Robert will help me. More
Great service super helpful Best car dealership I have ever dealt with so fast and easy James was the best salesmen super helpful rest drive was great. Wouldn’t buy from anyone e Best car dealership I have ever dealt with so fast and easy James was the best salesmen super helpful rest drive was great. Wouldn’t buy from anyone else More
Second car - great experience Another great experience with the team at Oxmoor Mazda. Everyone was patient was my questions. I'll be back when it's time to buy the next car. Another great experience with the team at Oxmoor Mazda. Everyone was patient was my questions. I'll be back when it's time to buy the next car. More
I would give negative star This is an update on my previous post. I thought it's easy to buy from them and that's true if you just sign the paper and go and never look back in y This is an update on my previous post. I thought it's easy to buy from them and that's true if you just sign the paper and go and never look back in your lease agreement. I was looking at my lease agreement, reviewing it after a week I found that I have been charged an amount which we were not agreed upon before signing the lease. It was kept separately and asked me to buy maintenance and tire services. I said I can't afford extra money at this time because I'm a student and that will put pressure on me. Later the lady was ready for $10.66 per month for both the coverage. But in the lease agreement paper, she put tire maintenance separately as $733 and maintenance as $314. If they have told me the tire maintenance coverage is $733 I wouldn't buy the coverage and sign the lease. When I asked them to remove the extra coverage that was deceitfully put in there. They refused and said even if I cancel it wouldn't change my monthly lease payment. They say one thing and do the other thing. I called to the Mazda capital services and they said I have to contact the dealer. Dealer already denounced so it makes no sense to contact them. My mistake was that I had to rush because of my baby. I'll never ever buy a car again from Oxmoor Mazda. I didn't know that they take such a deceitful advantage of the situation. I will take my earlier recommendation back and update it as " I HIGHLY DON'T RECOMMEND THE OXMOOR MAZDA AS A GOOD PLACE TO BUY A CAR." More
Oxmoor Mazda - best salesman After viewing stock online, I made an appointment & drove to OxmoorMazda from Lexington for a specific vehicle. Addy, who I initially spoke with, int After viewing stock online, I made an appointment & drove to OxmoorMazda from Lexington for a specific vehicle. Addy, who I initially spoke with, introduced me to Bill Morrison and it was a pleasurable experience from that moment on. No hassle, no BS-just a sincere and genuine salesman that made the entire experience a whole lot less stressful than I was making it out to be. Let’s be honest, you’re spending a bit of your hard earned money & it’s stressful! But I actually didn’t mind the process & I love the cx 5 Bill got me in! Sorry I kept you guys so long! Great place! Ask for Bill! More
Great People Sold Me a Great Car When I decided to go car shopping, I was looking around online first. I looked online at Oxmoor Mazda for a used car and I filled out an online credit When I decided to go car shopping, I was looking around online first. I looked online at Oxmoor Mazda for a used car and I filled out an online credit application. Within minutes, I got a call back from a friendly young lady who was calling to see what I was interested in buying. Without even leaving my house, I had already gotten a proposal on a car and all I had to do was come in and test drive it. The sales staff was very helpful and I was signing contracts in no time. The whole process was the most painless car purchase of my life. More
Mazda CX-5 James was my sales rep and was amazing. No pressure to buy, very professional and made my purchase experience extremely enjoyable. I will definitely r James was my sales rep and was amazing. No pressure to buy, very professional and made my purchase experience extremely enjoyable. I will definitely recommend this dealership to others. More
Great Customer Experience Purchasing a know depreciating item is tough for me as businessman. Therefore, the process of buying a vehicle is fundamentally wrong. Doug and Cristi Purchasing a know depreciating item is tough for me as businessman. Therefore, the process of buying a vehicle is fundamentally wrong. Doug and Cristian helped to create a straight forward educational process that was less about the sale, and more about the best car and financing to fit my needs and goals. Learned a few facts on financing never shared with me prior. Glad to recommend this duo when you are looking for your next vehicle. More