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Oxmoor Mazda

Louisville, KY

4.5
1,015 Reviews

7913 Shelbyville Rd

Louisville, KY

40222

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Showing 1,015 reviews

July 06, 2020

Everyone on the Oxmoor team was courteous and helpful. They worked with us to find the right car in our price range. They made the whole process seamless. More

by Bbfitzg
Recommend Dealer
Yes
Employees Worked With
Robert Reimensnyder, Gabrielle Adkins, Sal Buttiglieri
Jul 15, 2020 -

Oxmoor Mazda responded

Thank you for taking the time to leave a review. We are happy to hear you enjoyed your experience with us! Thank you for your business!

June 15, 2020

Shady as a mug. They lose paper work and don't let the bank know when you trade your car in. Then the bank calls harassing me looking for a car payment. This is the 3rd and last time I will deal with Oxmo More

by Weiheheidi7
Recommend Dealer
No
Employees Worked With
Sebastian Centeno
Jun 16, 2020 -

Oxmoor Mazda responded

I apologize about any confusion but it takes up to 30 days from purchase before your previous vehicle will be paid off. All paperwork has to process with our accounting department as well as the new banks accounting department. Once we receive the funds from your new bank we then pay off your old loan, and then your old bank has a processing time as well. If you have a payment due it is advised to make that payment and your bank will reimburse you once everything has processed and cleared. We are checking with the bank to see if everything has cleared with them. If you would like to stop in we will be more than happy to fill your tank, that must have been an oversight with our detail department because all new and certified pre-owned come with a full tank of gas. We apologize about that, as well as any misplaced paperwork.

June 10, 2020

They were Extremely knowledgeable and patient during the process. Car buying is daunting as it is but they made us feel at home and educated us along the way. More

by Devmgray
Recommend Dealer
Yes
Employees Worked With
Mario Convenuto, Matt Storm, Joshua " Jay" Fletcher
Jun 10, 2020 -

Oxmoor Mazda responded

Thank you so much for rating and reviewing our dealership! We are happy to hear you enjoyed your time with us. Thank you for your business!

June 01, 2020

Very professional experience, helpful, knowledgeable The delaership took the covid19 precautions seriously and was very professional throughout the entire experience. They worked to get the highest amou More

by campcravens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Reimensnyder, Joshua " Jay" Fletcher
Jun 01, 2020 -

Oxmoor Mazda responded

Thank you for taking the time to leave a review we greatly appreciate your continued business!

May 30, 2020

It was a great experience we got the right cars at the right price all the staff were very professional and easy to work with! More

by mwrasco
Recommend Dealer
Yes
Employees Worked With
Robert Reimensnyder, Sebastian Centeno
Jun 06, 2020 -

Oxmoor Mazda responded

Thank you for taking the time to leave a review we greatly appreciate your continued business!

May 30, 2020

My husband & I ended up trading in two cars which was not our original plan- but Sebastian was great to work with, very pleasant & helped us negotiate great deals More

by Msrasco7
Recommend Dealer
Yes
Employees Worked With
Robert Reimensnyder, Sebastian Centeno
Jun 01, 2020 -

Oxmoor Mazda responded

Thank you for taking the time to leave a review we greatly appreciate your continued business!

May 18, 2020

Excellent buying experience. Time was taken to answer any questions and concerns that I had after the deal was made. Would definitely buy from again. Highly recommend. More

by Breezy
Recommend Dealer
Yes
Employees Worked With
Tyler Helm, Mario Convenuto, Chad Hildenbrand, Monicah Sallee
May 19, 2020 -

Oxmoor Mazda responded

Thank you for reviewing our dealership your business is greatly appreciated!

May 16, 2020

Leasing new Mazda CX-3 The entire process was straightforward and everyone was friendly! I didn't realize gap insurance was not covered by the lease, so future lessees shoul More

by dd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Monicah Sallee, Gerardo Constantino
May 19, 2020 -

Oxmoor Mazda responded

Thank you for reviewing our dealership! Your business is greatly appreciated!

May 14, 2020

The staff was amazing. They got me a great deal in a great vehicle for my daughter. Even employees that weren’t part of the sale were informative about the Prius. More

by Margie
Recommend Dealer
Yes
Employees Worked With
Mario Convenuto, Scott Reeb, Joshua " Jay" Fletcher
May 15, 2020 -

Oxmoor Mazda responded

Thank you for taking the time to leave a review. We greatly appreciate your business!

May 11, 2020

Very friendly staff that were professional and not pushy at all. Also super helpful in finding my vehicle during the covid-19. They had competitive prices that lead us to drive an 1.5 hours to Louisville to More

by LRusher
Recommend Dealer
Yes
Employees Worked With
Mario Convenuto, Scott Reeb, Ariadna Ortega
May 11, 2020 -

Oxmoor Mazda responded

Thank you for taking the time to review our dealership. We greatly appreciate your time and your business!

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