Oxmoor Mazda

Overall am happy with the Oxmoormazda support. The people are very friendly and cooperative. Even though i pruchased a used car i prefer Oxmoormazd for the service center. If i get a chance to by a new car i are very friendly and cooperative. Even though i pruchased a used car i prefer Oxmoormazd for the service center. If i get a chance to by a new car i prefer to go to oxmoormazda again. thanks to oxmoormazda team More

This is the 2nd used car I bought from "Mazda Mike" and the dealership has been great to work with both times. If your interesed in any car or truck in the Oxmoor family dealerships see these guys, espica the dealership has been great to work with both times. If your interesed in any car or truck in the Oxmoor family dealerships see these guys, espically Mike Hazlip. I have been on a lot of car lots, looking for vehicles, but this time I went straight to Oxmoor Mazda and got a great deal on a 09' Mazda 6. Thank You More

The staff was very prompt to greet us and took us right out to the models we wanted to test drive. Mike was very knowledgeable about the model's features and also knew a great deal about the features of c out to the models we wanted to test drive. Mike was very knowledgeable about the model's features and also knew a great deal about the features of comparable models offered by competitors. We got great pricing from general manager Bill Willoughby and Mike also hooked us up with a coupon for a free turkey since Thanksgiving was right around the corner. More

Everyone I worked with there were very professional and got me in and out in a reasonable time. I was very impressed with how nice everyone was. The Prentice's explained every question I had and made sure got me in and out in a reasonable time. I was very impressed with how nice everyone was. The Prentice's explained every question I had and made sure that everything was taken care of and explained everything that was done to my vehicle, More

Process was quick and we settled on a monthly payment that was affordable for us. Would have like to have had more colors to choose from on the lot for the model that we bought though. The dealership was that was affordable for us. Would have like to have had more colors to choose from on the lot for the model that we bought though. The dealership was under going a renovation so we had to overlook the mess but the dealership greatly needs the renovation. I would have preferred to wait to purchase the car from them once the renovation was completed but the offer for my trade in was only valid for so many days. More

I had a nice expierence with the guys at Oxmoor Mazda. Upon my arrival I was greeted by Mike. He was great because I was very picky about the used car I was going to buy thankfully he was patient with me Upon my arrival I was greeted by Mike. He was great because I was very picky about the used car I was going to buy thankfully he was patient with me as we drove alot of cars!! The Manager and Mike did everything they could to find a car for me. I did eventually purchase a car and am set to pick it up today. I hope to return to Oxmoor Mazda for my next car purchase. More

I was looking for a used Ford Taurus, since I'd had an earlier Taurus that served me very well. Oxmoor Mazda had three, so I went there, took down the sales numbers and said I would have my husband check earlier Taurus that served me very well. Oxmoor Mazda had three, so I went there, took down the sales numbers and said I would have my husband check them out. One of them (listed as a 2008) had a good price, and low mileage. My husband brought the car to me at work and I drove it around the neighborhood and said I liked it and would buy it. When he shut the car off, it would not re-start due to a dead battery. We tried and tried to call Oxmoor Mazda to have them come over and jump the battery, but "everyone was in a meeting." We called AAA and they jumped the battery and gave us a printout showing a dead cell. During all this time, we looked the car over, and my husband had to lift the hood so AAA could get to the battery. We didn't see anything wrong. Back at the dealership, my husband said we'd buy the car if they replaced the battery. Herb said they would. That afternoon We went back to close the deal. We didn't see the car (which turned out to be a 2007) anymore until the paperwork was completed (a 2-hour ordeal). And there was some question about a "mix-up" over the inventory numbers, but Herb assured us it was only a mistake that happened from time to time. Finally the car was brought out to us and I drove it home. In our driveway, we discovered there was a dent in the front fender, a broken windshield, and, worst of all, someone had scrawled a large Mazda logo on the hood. I'm sure we would have seen this in raising the hood for AAA. I called them immediately and told them the problems. They said they would make them good, but when I took the car back for the repairs, they said I'd bought the car "As Is" and they wouldn't pay for the repairs. It is my belief that they switched cars on me. Then even though saying they would replace the windshield and repaint the hood, they reneged. DON'T EVER BUY A CAR NEW OR USED, FROM THESE BASTARDS!! More

I work for a large corporation in Louisville KY. Travel is required with my job with the company and requires that I rent a car each time from a local car rental company. I am to receive a mid-size car, b is required with my job with the company and requires that I rent a car each time from a local car rental company. I am to receive a mid-size car, but it all depends on whatever is available from the car rental company. I have driven many different makes/models of cars, but must say my best experince with a rental car was the 2006 Mazda 6. I feel in love with the car during the week long business trip. I told my husband when I returned home that if we ever decided to purchase another car, I wanted a 2006 Mazda 6. Not long after that, we went looking for cars and found a used one year old 2006 Mazda 6. It was everything I would have ever dreamed of in a car! I loved that car! About 1.5 years later, the car was involved in an auto accident. Neil Huffman Mazda did the repair work (rear end damage repair), however I was not pleased with their performance as it took them three times to match the paint correctly. Last year, my husband was still not pleased with the car any longer due to being involved in an accident, so we decided to trade it in on a new car in July 2009. We visited Oxmoor Mazda and on the same day, purchased a 2009 Mazda 6. Mike Beach and Bill Willoughby were wonderful. The worked with me to get me what I wanted. Now don't take what I am about to say as negative, but after purchasing the 2009 Mazda 6, I was not happy. The new car was great and handled very well, however, it was bigger than the 2006 model and not really the size car I wanted. So in April of 2010, I returned to Oxmoor Mazda to talk to them about trading the 2009 Mazda 6 for something smaller and more sporty. They again were wonderful to work with. They showed me lots of different models of cars available, however, since I was returning a car I had not even had for a year, it wasn't as easy to find what I liked in the price range I needed to be. But they finally found the perfect car for me! I purchased a 2010 Mazda 3, celestial blue! Awesome color, great handling, perfect size, awesome car! My son and daughter in law had some bad luck with their used cars, and decided to begin the process of looking for another vehicle. I highly recommended they go talk to the great folks at Oxmoor Mazda. They did and drove home in a 2010 Mazda 5! Then my sister decided it was time to trade in her car for something newer and bigger (so that she could have room for her four grandchildren). I also referred her to Oxmoor Mazda, and she drove home in a 2010 Mazda CX-9! I returned the car today for the first scheduled oil change. I must say to all you read this....Oxmoor Mazda has the most courteous and friendly staff. Everyone always smiles and welcomes you there! Oxmoor Mazda employees are a great group of people who I will continue to refer anyone to that I know is in the market for a new vehicle. Thanks Oxmoor Mazda! Zoom-Zoom! More

The eve we drove into the lot to just look at the used vehicles, the general mgr took the time to chat with us although it was closing time. We loved the down to earth attitude and honesty of the staff. M vehicles, the general mgr took the time to chat with us although it was closing time. We loved the down to earth attitude and honesty of the staff. My husband actually went in the next day to get more info and said he had no problems whatsoever. We haven't even had the Highlander a full day but so far so good. We will definately recommend this dealership to our friends who say they are searching for a new/used vehicle. Thanks so much! More

Went in to buy a used car. After being shuffled through 3-4 different salesmen ended up with the used car manager, Gene Willis. He snuck in an additional $598.00 fee to my 17 year old daughter's car purch 3-4 different salesmen ended up with the used car manager, Gene Willis. He snuck in an additional $598.00 fee to my 17 year old daughter's car purchase as a "special benefits package". Ask anyone at the dealeship what a "special benefits package" is and you will get a different answer. The finance guy told me that EVERYONE THAT SHOPS AT OXMOOR HAS TO PAY A SPECIAL BENEFITS PACKAGE FEE which is basically a tacked on fee that they determine and is never disclosed to the customer. Everyone at the dealership has a different explainatin for what the special benefits package is. One guy told me it was documentation fees (those were charged elsewhere), one person told me it was to keep the lights on at the dealership, one guy told me it was for towing charges, and another told me it was for grocery store coupons (never did receive those). Basically it's just a large fee you are being charged by them for nothing! Their sales practices are extremely deceptive, they use "closers", pull the bait and switch thing and are basically everything you expect a slimy used car sales staff to be. Take my word, don't shop there!!! You will get overcharged and you will regret it!!! I have sent several emails and placed several calls and noone will return my calls. More