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Oxmoor Mazda

Louisville, KY

4.7
1,042 Reviews

7913 Shelbyville Rd

Louisville, KY

40222

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Showing 1,042 reviews

January 23, 2026

I was greeted and handled promptly and efficiently . All my questions were answered well by Josh . He was great to work with ! More

by dbeall7203
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh McManis
Jan 23, 2026 -

Oxmoor Mazda responded

Thank you for your feedback! We’re glad to hear Josh provided prompt, efficient service and answered all your questions. We appreciate the opportunity to work with you and look forward to assisting you again.

January 16, 2026

Cody did a great job, he displayed great communication and professionalism. I would highly recommend him! More

by Terry.Green2013
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mario Convenuto, Cody Becton
Jan 17, 2026 -

Oxmoor Mazda responded

Hi there, thank you for taking the time to leave a review for us at Oxmoor Mazda. We’re happy we could meet your expectations!

January 04, 2026

Josh was great to work with! It was a super easy and straightforward transaction. Great experience overall. More

by stef.b
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh McManis, Mario Convenuto
Jan 08, 2026 -

Oxmoor Mazda responded

Stef, we're so glad that we were able to go above and beyond your expectations!

December 29, 2025

They were very helpful, understanding, and not too pushy. They are willing to work with different financial situations!! More

by maupin.savannah
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Geoff, Tim Bandurske
Dec 30, 2025 -

Oxmoor Mazda responded

Thank you for the kind feedback! We’re glad our team was helpful, understanding, and flexible with different financial situations. We appreciate your business!

December 02, 2025

We had the best buying experience in our 38 years of car buying. Matt took his time with us, did not pressure us, provided us with vast financing options and was polite and enjoyable. I am very excited to More

by afath66
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Ramser
Dec 05, 2025 -

Oxmoor Mazda responded

Thank you for the wonderful feedback! We’re thrilled to hear Matt provided a pressure-free and enjoyable experience with plenty of options. We truly appreciate your business and hope you enjoy your new Mazda!

November 16, 2025

100% Recycled. The entire process is completely transparent. Everything is very organized and you leave there wanting to buy another car. More

by Carlos Delvalle
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Orlando Sánchez Garcia
Nov 21, 2025 -

Oxmoor Mazda responded

Thank you for your feedback. We’re glad to hear you found the process transparent, organized, and enjoyable. We appreciate your business and look forward to assisting you again.

November 01, 2025

Tire pressure should have been checked before leaving with vehicle. Got about 10 miles away when the low tire indicator came on. Stopped at a tire store, both front tires were at only 25psi and should ha More

by peggyclapham
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Helm, Karlea King, Kody Thornsberry
Nov 03, 2025 -

Oxmoor Mazda responded

Thank you for sharing your feedback. We’re glad to hear Cody took great care of you. We apologize about the tire pressure issue — that should have been caught before you left, and we appreciate you bringing it to our attention so we can address it.

October 24, 2025

Fraudulent business practice. Final cost of vehicle was $10,000 more than sticker price and I can't find anyone who'll provide me with a copy of the sales sheet showing details. More

by jfscot01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cody Shown (salesman) , Tyler Helm, Mario Convenuto
Oct 24, 2025 -

Oxmoor Mazda responded

We’re very sorry to hear about your experience and the concerns regarding pricing transparency and documentation. That’s not the standard of honesty or clarity we aim to provide. Please contact us directly so we can review your paperwork, explain all charges, and address this situation. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

August 13, 2025

The internet person, Jennifer Bell scheduled an appointment for me. She connecting me with Edgar and he was fantastic. I visited a couple times to test drive and he was always so kind and helpful. More

by jenny.brown19
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Internet department, Jennifer Bell, Mario Convenuto, Gerardo Constantino
Aug 13, 2025 -

Oxmoor Mazda responded

Thank you! We're glad Jennifer and Edgar made your CX-5 purchase a positive experience and that Edgar was kind, helpful, and thorough. We appreciate your feedback on the hidden fees and will work to be more transparent in the future.

August 01, 2025

This dealership is like family. I’ve purchased my last three vehicles from this location. More

by brookieharp
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Josh McManis sales 5 stars, Mario Convenuto, Karlea King
Aug 11, 2025 -

Oxmoor Mazda responded

Thank you! We're honored to have earned your trust for your last three vehicle purchases.

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