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Oxmoor Hyundai

Louisville, KY

4.6
546 Reviews

8107 Shelbyville Rd

Louisville, KY

40222

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Showing 546 reviews

October 31, 2023

I couldn’t be happier with the buying process! Everyone was very professional and courteous! No BS, after the deal, pressure to upsell! I highly recommend them and will be back in the future! More

by ekusafetyman
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tyler Stevenson, T J Gritton
Nov 01, 2023 -

Oxmoor Hyundai responded

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Nov 01, 2023 -

ekusafetyman responded

Great purchase experience!

October 28, 2023

Tlyer did an awesome job made us feel comfortable and he made our day and he helped us get used to the car we bought More

by WALLBANGERCOMP
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lindsay Jones, Jeremy Moody, T J Gritton
Oct 28, 2023 -

WALLBANGERCOMP responded

Tyler did a great job

Oct 28, 2023 -

WALLBANGERCOMP responded

Tyler was awesome and he made the sale for me

Oct 30, 2023 -

Oxmoor Hyundai responded

It's great to hear that you had such a positive experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oxmoor Hyundai!

October 28, 2023

Purchased car there in 2019 have had them do all my service but always had to schedule 6months in advance for regular maintenance now need service for check engine light and they cannot even get me in More

by tyworanna
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lindsay Jones, Jeremy Moody, T J Gritton
Oct 30, 2023 -

Oxmoor Hyundai responded

Providing a positive experience is our top priority, so we're disappointed to hear this. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

October 23, 2023

Oxmoor gets very high marks, especially for Don Styles in sales. He was endlessly patient and knowledgable. I also had a very good experience with Jake in service this morning. More

by jack.s.ashworth
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Don Styles
Oct 24, 2023 -

Oxmoor Hyundai responded

Thank you, Jack! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Oxmoor Hyundai.

October 23, 2023

I highly recommend this location. I gave them a budge and exceed my expectations. Kirby my rep has also gone above. After purchase he has check to make sure I didn’t have any questio More

by LisaT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirby Ray
Oct 23, 2023 -

Oxmoor Hyundai responded

Lisa, It's great to hear that Kirby was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oxmoor Hyundai!

October 22, 2023

Sixth vehicle I've purchased from this dealership. Jay Park is an exceptional representative for this dealer. ask for him when you walk in. More

by danellisonky
Recommend Dealer
Yes
Employees Worked With
Jay Park
Oct 22, 2023 -

Oxmoor Hyundai responded

Danel, Thank you for taking the time to share your feedback with us. We appreciate you being a loyal 6 time customer! We will share your comments with our team, and we look forward to working with you again.

October 18, 2023

J Park was knowledgeable, confident and incredibly helpful. This was the best experience I’ve ever had at any dealership. I’ve thought about getting a new vehicle for about 10 years & I ended up at th More

by pjdiss
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
J Park / Matt Bunch
Oct 18, 2023 -

Oxmoor Hyundai responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Oxmoor Hyundai, we look forward to having you as one of our valued customers for many more years to come!

October 18, 2023

One of the best experiences in buying a car that we have ever had, good job. More

by baxter
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keenan was a perfect salesman. He knew his job well and was able to answer all questions. If I was looking to hire more staff you should be looking for a person who has the same traits as Keenan., T J Gritton
Oct 18, 2023 -

Oxmoor Hyundai responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

Oct 18, 2023 -

baxter responded

You are one of a few that has contacted me to say thanks for replying to your survey. That means a great deal to those who have taken their time to reply to these. It would be nice if all companies did this and, believe me any company that does this gets an extra gold star and will be told to many people. Now, I call that good company service!

October 17, 2023

5* is strictly based on my experience with Royal Wright. Mr. Wright went out of his way to find the correct car for me. He was very patient and explained all of the options on the car. More

by rarecarbuyer
Recommend Dealer
Yes
Employees Worked With
Royal Wright
Oct 18, 2023 -

Oxmoor Hyundai responded

It's great to hear that Royal was able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Oxmoor Hyundai!

October 15, 2023

Slow & Expensive. Arrived promptly for 11am Saturday used car test drive. Agreed on price within 15 mins However, took additional 4 hours to do ", paperwork" despite More

by mona.safley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Finance Mgr.
Oct 19, 2023 -

Oxmoor Hyundai responded

We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you.

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