
Oxmoor Hyundai
Louisville, KY
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I was in the market for a new vehicle, so stopped at Oxmoor Hyundai to see what all the buzz was about the Hyundai Elantra. I met Dan Ellison and he gathered some information about me to help him pick Oxmoor Hyundai to see what all the buzz was about the Hyundai Elantra. I met Dan Ellison and he gathered some information about me to help him pick the right vehicle for me. We took a test drive, and I fell in love immediately. We were able to come to very nice price, and I'm proud to say I drove the car off the lot. What I thought would be a frightening experience turned out to be a surprisingly pleasant one. Go see Dan for your next car; he'll take care of you. More
My experience with Hyundai of Oxmoor could not have been better! They were extremely professional, friendly and made my car buyomg experience a tru pleasure. I tend to be intinmidated by car salesman but th better! They were extremely professional, friendly and made my car buyomg experience a tru pleasure. I tend to be intinmidated by car salesman but this was completley different! I was treated with respect and like a person. No pressure just the facts about what i needed in a car and never did they try to "up-sell". My salesman, Chuck Myers was friendly, professional and really cared about my needs in a car. He did his job in an exceptional way and not only asked the right questions to determine my needs in a car, but actually saved me a great deal of money in the process! I strongly recommend Hyundai of Oxmoor for you next car buying experience and also stronly recommend Chuck Myers as your personal car buying professional. I am over 50 years of age and have never experienced such a "pain free" car buying experience and such professionalism in the staff at Hyundai of Oxmoor. Hyundai cars are among the best in the industry now and if you don'g give this dealership your first choice, your aking a mistake in my opinion! Thanks Chuck for all you did and thanks Hyundai of Oxmoor for my best car buying experience ever!! Sincerley, Jim Nash More
So,I have to agree with several other reviewers on here about the price fluctuating. We actually settled on a deal, but found out that "Brad" with so many years experience was either an idiot or about the price fluctuating. We actually settled on a deal, but found out that "Brad" with so many years experience was either an idiot or a bold face liar. He said the mileage overage on a lease was .08 a mile, then the finance guy in the office right behind him said it was .20??????? So we ended up sealing the deal, signing papers and all.....then they call us 2 days later and say there were problems with the paperwork and they needed another $1000 down and our payment was going up $40 a month. This is not the way to run an establishment to get repeat customers! More
I inquired about a new Hyundai Elantra online on Shelbyville Rd and talked with Tom Heitler for about 5 days. I drove 2 hours only to find out the specific car I asked about had been sold and I did Shelbyville Rd and talked with Tom Heitler for about 5 days. I drove 2 hours only to find out the specific car I asked about had been sold and I did not receive any notifications as to this. I was very disappointed because nothing was done to look at any kind of alternative new cars, I was talked to with such an attitude for asking simple questions, and Tom talked to me like I was non educated and had no idea what I was talking about. I will not recommend this dealer to anyone and I have taken my business elsewhere and have actually now found the car I wanted because that dealer went out of his way to make sure I was happy with the car and price. More
I purchased a new vehicle there. Got the extended 200,000 mile waranty if I had all service performed there. The first few oil changes went very well. Then the main service person left and it was do 200,000 mile waranty if I had all service performed there. The first few oil changes went very well. Then the main service person left and it was down-hill from there. When I purchased the car the service was performed on a first come first serve basis. That worked out well for me. They then went to appointment only. When I was able to come in for service they were not able to give me an appointment. I went over for my oil change and that invalidated by 200,000 mile extended warranty. The last appointment I scheduled for an oil change and ask them to look at a brake job they had just done and brakes were squealing,(took morning off/lost $), and they didn't have me down for the appointment. I like the car so far (2 yrs old), but not the dealer/service. I won't go back there. These people also want your last $ for service. More
This dealership performed some Recall work on our vehicle. The work itself was satisfactory except that we had a problem with them painting our fender a different color from the rest of the vehicle. vehicle. The work itself was satisfactory except that we had a problem with them painting our fender a different color from the rest of the vehicle. The fender was damaged in an incident that occurred due to a Suspension System failure which was the reason for the Recall. After several phone calls to them, the Better Business Bureau, the Hyundai Corp., and posting several negative on-line dealer reviews, they telephoned and offered to repaint the fender. That work has now been completed to our satisfaction. It was a shame to have gone thru' all this just to have something done right that should have been right to begin with. More
I have given this rating because I had the worst car buying experience of my life at this place. They completely wasted my time, they lied to me and completely kept jacking the price back up. They had buying experience of my life at this place. They completely wasted my time, they lied to me and completely kept jacking the price back up. They had 700 dollars in fees alone. So, I would go home and they would call me and ask me to come back in, then do the exact same thing to me again. I wasted so many hours trying to buy a Hyundai. The price somehow went up almost 5000 dollars by the time we were done. I got to the point to where I realized that I dreaded even driving by there. So I moved on and bought a different car. DO NOT GO THERE, SAVE YOURSELF THE TROUBLE> Good luck! More
We have had so many problems with this dealership. They don't follow through on their promises, they do not put the lug nuts back on when they rotate your tires, they claimed to change the oil yet the oil don't follow through on their promises, they do not put the lug nuts back on when they rotate your tires, they claimed to change the oil yet the oil was still dirty and unchanged. Don't go here... EVER! Go to Jeffersonville. It's a little further of a drive for 1000x better service. More
I have bought two of my most recent vehicles from Oxmoor Hyundai. My car buying experiences with all of the managers and sales professionals has been nothing less than an A-1 rating. The personal and prof Hyundai. My car buying experiences with all of the managers and sales professionals has been nothing less than an A-1 rating. The personal and professional service that the Oxmoor Hyundai sales team provides for your auto-buying experience is second to none. Oxmoor Hyundai will personally and professionally tailor your deal to your needs. This professionalism of service carries through before, during, and after the sale. I recommend anyone who is looking for the highest quality vehicles with the highest quality management and sales/service professionals need not look any further than the Oxmoor Hyundai Auto Group. More
My first experience with your service department and I couldn't be happier. Everyone I dealt with was excellent. Chris explained everything and worked hard to get what I needed in the timeframe I needed i couldn't be happier. Everyone I dealt with was excellent. Chris explained everything and worked hard to get what I needed in the timeframe I needed it. I am impressed with your service department and will return in the future. Thank you More