Oxmoor Hyundai
Louisville, KY
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This dealership performed some Recall work on our vehicle. The work itself was satisfactory except that we had a problem with them painting our fender a different color from the rest of the vehicle. vehicle. The work itself was satisfactory except that we had a problem with them painting our fender a different color from the rest of the vehicle. The fender was damaged in an incident that occurred due to a Suspension System failure which was the reason for the Recall. After several phone calls to them, the Better Business Bureau, the Hyundai Corp., and posting several negative on-line dealer reviews, they telephoned and offered to repaint the fender. That work has now been completed to our satisfaction. It was a shame to have gone thru' all this just to have something done right that should have been right to begin with. More
I have given this rating because I had the worst car buying experience of my life at this place. They completely wasted my time, they lied to me and completely kept jacking the price back up. They had buying experience of my life at this place. They completely wasted my time, they lied to me and completely kept jacking the price back up. They had 700 dollars in fees alone. So, I would go home and they would call me and ask me to come back in, then do the exact same thing to me again. I wasted so many hours trying to buy a Hyundai. The price somehow went up almost 5000 dollars by the time we were done. I got to the point to where I realized that I dreaded even driving by there. So I moved on and bought a different car. DO NOT GO THERE, SAVE YOURSELF THE TROUBLE> Good luck! More
We have had so many problems with this dealership. They don't follow through on their promises, they do not put the lug nuts back on when they rotate your tires, they claimed to change the oil yet the oil don't follow through on their promises, they do not put the lug nuts back on when they rotate your tires, they claimed to change the oil yet the oil was still dirty and unchanged. Don't go here... EVER! Go to Jeffersonville. It's a little further of a drive for 1000x better service. More
I have bought two of my most recent vehicles from Oxmoor Hyundai. My car buying experiences with all of the managers and sales professionals has been nothing less than an A-1 rating. The personal and prof Hyundai. My car buying experiences with all of the managers and sales professionals has been nothing less than an A-1 rating. The personal and professional service that the Oxmoor Hyundai sales team provides for your auto-buying experience is second to none. Oxmoor Hyundai will personally and professionally tailor your deal to your needs. This professionalism of service carries through before, during, and after the sale. I recommend anyone who is looking for the highest quality vehicles with the highest quality management and sales/service professionals need not look any further than the Oxmoor Hyundai Auto Group. More
My first experience with your service department and I couldn't be happier. Everyone I dealt with was excellent. Chris explained everything and worked hard to get what I needed in the timeframe I needed i couldn't be happier. Everyone I dealt with was excellent. Chris explained everything and worked hard to get what I needed in the timeframe I needed it. I am impressed with your service department and will return in the future. Thank you More
I first went to the Hyundai site on the internet. From there I could build the Sonata including color & options I wanted. The site even gave me an estimated value of my trade. Then it allowed me to look a there I could build the Sonata including color & options I wanted. The site even gave me an estimated value of my trade. Then it allowed me to look at dealer inventory in my area. Later that day I had an email from Chip Alvey (internet sales). Chip was very helpful with the purchase. More
The entire staff was very courteous and friendly. We The entire staff was very courteous and friendly. We were in contact with the dealership in person and by internet. Jason was never pushy with the s The entire staff was very courteous and friendly. We were in contact with the dealership in person and by internet. Jason was never pushy with the sales. He explained everything in detail about the sales and the car. He even set the bluetooth up on my phone and new car. I had trouble getting my husband to leave, he was having such a good time. This is my second Hyundai and I'm already in love with my second one. I am already telling family and friends how great my Elantra is! More
Got a great price (the "Internet Sale", 9.7% off MSRP!) on a Sonata Limited Turbo; no haggling or good-guy/bad-guy routine. What they posted on their web-site was THE price; no hidden charges. off MSRP!) on a Sonata Limited Turbo; no haggling or good-guy/bad-guy routine. What they posted on their web-site was THE price; no hidden charges. Sales person (Chip) was responsive to my questions and queries, and gave a good explanation of the car's features/functions during the test drive. Got a great (generous) price on my trade-in. Car was delivered in perfect condition. A wonderful new car shopping/buying experience. More
Oxmoor Hyundai, Chip Alvey (internet manager), & Jason Winders (Sales) made purchasing my new vehicle a fantastic experience! Very easy & pleasant to work with. Chip replied quickly to my internet Jason Winders (Sales) made purchasing my new vehicle a fantastic experience! Very easy & pleasant to work with. Chip replied quickly to my internet inquiry & Jason was very proficient & knowledgable about the vehicle. I would highly recommend if you are looking to purchase a new vehicle - making your first stop to Oxmoor Hyundai...it will be your only stop! More
WOW! Well worth the drive from Lexington to do business with these gentlemen! They were easy and fun to work with. Had the vehicles, which I saw on the internet, pulled up to the door and ready for me to with these gentlemen! They were easy and fun to work with. Had the vehicles, which I saw on the internet, pulled up to the door and ready for me to look at, test drive and come up with the numbers. Purchase was fast, friendly and no hard sell which people hate! HIGHLY RECOMEND THIS DEALERSHIP! More