
Oxmoor Hyundai
Louisville, KY
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Tracy Leatherwood helped me get all set up online to process the loan app. When I came in everything was ready and he had several cars for me to choose from that met my requirements. I decided on one process the loan app. When I came in everything was ready and he had several cars for me to choose from that met my requirements. I decided on one and off we went . Tracy went over all the details on the car and was very thorouh and professional. Every concern in the process was handled with knowledge and every question was answered. 10 min on paper work and while waiting for the finance manager Jeff, we were greeted by a customer service person and he was very professional and nice. Next I went to meet with Jeff and that also was done quickly and efficiently with another professional and personable gentleman. I am very impressed and happy with my new dealership and my new car. Thanks Oxmoor for making my purchase so pleasent. JoAnne P Dasenbrook More
I went to the dealership for routine maintenance on my 2011 Elantra and ended up driving home a 2013! I was really impressed with the improved styling and handling of to the new car. The salesman, Tracy 2011 Elantra and ended up driving home a 2013! I was really impressed with the improved styling and handling of to the new car. The salesman, Tracy was terrific and helped to get me a great deal. More
I bought my first Hyundai this year and for the past 12 months I returned to dealer for all routine maintenance. Until today I had always been blown away by the exemplary customer care and service provided months I returned to dealer for all routine maintenance. Until today I had always been blown away by the exemplary customer care and service provided. Today , I don't know if management or employees have been changed, the experience was painful at best. I will be researching other options for service at this point even if it means forfeiting the double warrant. More
Oxmoor Hyundai always works with me to schedule service when its convenient for me. They always are concerned that their work is done right. They always follow up to be sure I'm satisfied. Topping it of when its convenient for me. They always are concerned that their work is done right. They always follow up to be sure I'm satisfied. Topping it off...their service prices are very reasonable. More
Service and sales people were friendly and courteous. The Finance people, and the leasing people were also friendly and knowledgable. I could tell that they wanted to keep me as a loyal customer and were The Finance people, and the leasing people were also friendly and knowledgable. I could tell that they wanted to keep me as a loyal customer and were willing to work for it. More
I have always been impressed with the quality of service and the friendliness and helpfulness of the staff. I highly recommend Oxmoor Hyumdai for service and encourage any to purchase their next car from th and the friendliness and helpfulness of the staff. I highly recommend Oxmoor Hyumdai for service and encourage any to purchase their next car from them. A++++++ More
They were at the doors to take the car in for service. Paperwork was already set up had a cup of coffee and the car was ready, The car was done and washed waiting for us outside. Paperwork was already set up had a cup of coffee and the car was ready, The car was done and washed waiting for us outside. More
I just want to say that my experience with this dealership was great. My favorite part and what sold me the car was my salesman Joe! I went to this shop three separate times trying to decide wheth dealership was great. My favorite part and what sold me the car was my salesman Joe! I went to this shop three separate times trying to decide whether I wanted to buy this vechile or not. Every time, Joe was there to help and didn't pressure me not one time. I told him I do not make decisions quick and would have to think about it so don't think I was going to buy a car the first time, others tried to get me to buy that day with incentives promotions, but Joe he understood. He was still there each time and he was always willing to help me decide which car was best for me. When we did decide on which vechile I wanted, he sat down with me on payment options and totally talked me thru the process. I was hesitiant at first on buying and it took all night,but Joe sat with me and talked with me the whole night. After I did my paperwork Joe was still there waiting to show me more details on the car itself, the shop had basically closed up and he sat in the parking lot explaining features on the car. He went beyond his time and made sure my buying experience was fabulous. Thanks Joe! Tracie More
We actually purchased 2 new vehicles & both experiences were the absolute best purchases & experiences I have ever had purchasing a vehicle & going in debt!! I dealt with one Salesman, Tom Heit experiences were the absolute best purchases & experiences I have ever had purchasing a vehicle & going in debt!! I dealt with one Salesman, Tom Heitler, he was the most professional, courteous & excellent salesman, I will never deal with another salesman besides himself, he truly made the buying experience a joy. Mr Heitler truly needs to be a manager of a dealership somewhere. just not to far! He is a great asset to Oxmoor Hyundai & we will return most definitely, their needs to be more salesman like Mr Heitler! We referred our neighbor, who in turn purchased an Elantra & well as others and will continue to do so! Thank you all for the joy of purchasing @ New Vehicles! More