Oxmoor Hyundai

A great car shopping experience. By the end I drove away with a beautiful, fully loaded 2013 Elantra. I couldn't be happier. Thanks Joe!! with a beautiful, fully loaded 2013 Elantra. I couldn't be happier. Thanks Joe!! More

Really good experience; the most important thing was the no pressure sales. Steve was very helpful and answered all questions and concerns. He was knowledgeable and helpful. I dislike dealing with sales peo no pressure sales. Steve was very helpful and answered all questions and concerns. He was knowledgeable and helpful. I dislike dealing with sales people because of the big pitches, game play, etc. but I didn't get any of that at all. That actually is probably what made me go ahead and buy rather than leave and think about it to be certain I was making the right decision. More

I had an excellent experience purchasing a vehicle from Rick Hoover. He knows his job very well and went above and beyond to make sure everything was taken care of. There was a couple issues with the vehic Rick Hoover. He knows his job very well and went above and beyond to make sure everything was taken care of. There was a couple issues with the vehicle and Mr. Hoover had it taken care of without any hassle at all. Rick Hoover is a great salesman and I highly recomend him to anyone. More

I had a great car buying experience at this dealership. Tom Heilter and Rick Hoover were great deal with and really went above and beyond to help me with my new purchase. The service was excellent and Tom Heilter and Rick Hoover were great deal with and really went above and beyond to help me with my new purchase. The service was excellent and exceeded my expectations. I highly recommend Oxmoor Hyndaui to anyone who is looking for a new or used car. please see Tom Heilter or Rick Hoover they are best of the best at Oxmoor Hyndaui. I have already recommended this dealership to my family and co-workers! Thank you Terah Andersen More

When I saw a used car I was interested in purchasing from this dealership, I called them to find out more about the car because I live 2 hours away. I did not want to drive all that way to find out it wasn' this dealership, I called them to find out more about the car because I live 2 hours away. I did not want to drive all that way to find out it wasn't going to be a good fit. I specifically asked if there was any external or internal damage to the car, including rust. I was told at first that he did not know and that he would look for me and send me a video(s) and/or picture(s) of the car. I received the videos and it was awful quality, so I spoke to him again. I explained it was impossible for me to tell what was wrong with it and he proceeded to tell me there was a small scrape on the right-side rear of the vehicle, but no rust. I figured it might be worth driving there to look at it. I drove 2 hours to find out, there wasn't just a scrape, but a large dent and rust, along with another relatively large externally damaged area on the left front-side. I was furious! I spoke to this gentleman about the condition of the vehicle and he was very rude stating he sent me a video and that I should have known. So, it was obvious he didn't care that he misled/lied to me. I proceeded to ask for the manager. The manager met me outside by the vehicle and I started explaining what had happened. When I showed him the damage on the front left-side which I wasn't informed about, he stated that it really was not minor damage. Then, when I showed him the rear right-side, he looked furious. He apologized profusely about what his sales rep. had done. I was very pleased that he seemed sympathetic to my situation, however, he did nothing about it. He didn't even offer to pay for all the money I spent on fuel driving to Louisville. With today's cost of fuel, this would have been nice compensation and would have shown integrity on his and his dealerships part. I am very disappointed in this dealership and do not recommend them at all. I highly suggest anyone stay away from them because you most likely will be lied to and treated rudely and unfairly. I hope this sell's rep. was at least disciplined by the manager in some way shape or form. More

I had a great experience at Oxmoor Hyundai. The sales person, Rico, was professional and friendly, knowledgeable and made sure that I was satisfied with the car I chose. Rico called me to find out what person, Rico, was professional and friendly, knowledgeable and made sure that I was satisfied with the car I chose. Rico called me to find out what model Hyundai I was interested in buying, and told me all about the benefits and financial incentives available. When I was ready to purchase, I went to Oxmoor Hyundai, and Rico was the first person I saw when I got there. It was a very pleasant and fast purchase. I was really, really pleased. More

Do not buy! If you have a problem once you sign the contract they wont return a call. No one calls back, i have a new car with expired paper tags, hyundai finance has no paperwork, and I cant get anyon contract they wont return a call. No one calls back, i have a new car with expired paper tags, hyundai finance has no paperwork, and I cant get anyone to call me back to resolve the issue!! This dealership is horrible!!! More

Im new to Oxmoor Hyundai and recently went to do my regularly scheduled maintenance. At my old dealership i had to call to schedule service appointments, but at Oxmoor I was able to do it very easily f regularly scheduled maintenance. At my old dealership i had to call to schedule service appointments, but at Oxmoor I was able to do it very easily from their website, plus one for them. Once i went in I was welcomed by a gentleman named Jeff who was very helpful. The process was smooth and no complaints or criticism to give. Because of this, i felt compelled to give accolades to their service team. Thanks again Jeff for your help, ill see you in 10k miles :) More