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Oxmoor Hyundai
Louisville, KY
576 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 576 reviews
September 25, 2015
GREAT SALES AND SERVICE DEPT. EXPERIENCE!! Scott Bell and Joe "Turtle" Ratcliff were just awesome! They were very fair and very respectful! My wife and I have a new 2016 Elantra Value Edition w Scott Bell and Joe "Turtle" Ratcliff were just awesome! They were very fair and very respectful! My wife and I have a new 2016 Elantra Value Edition with which we are VERY happy! Concerning the service dept. experience, Chris (I don't know his last name) was TOTALLY impressive!! He was just as thorough and professional and detail oriented as I would be with my own prized possession!! I do wish that we had more employees like these three people where my wife and I work!! Thank you, Oxmoor Hyundai!! More
by dclinely1965
Employees Worked With
Chris
September 12, 2015
Premium experience I traded in my 2012 Equus and I would recommend this dealership to anyone. Great people and a great product. I have always had a good experience. I traded in my 2012 Equus and I would recommend this dealership to anyone. Great people and a great product. I have always had a good experience. More
by MSWRIGHT18814
Verified CustomerSeptember 12, 2015
Pleasant experience Joe Ratcliff was awesome and made our experience leasing our second Elantra GT easy and pain free! He never rushed us and always answered all of our q Joe Ratcliff was awesome and made our experience leasing our second Elantra GT easy and pain free! He never rushed us and always answered all of our questions. We would defiantly recommend " Turtle" Joe Ratcliff and Oxmoor Hyundai. Turtle was able to find the car I wanted and had it waiting for me all clean and ready to go. I love my new Elantra! Thanks Oxmoor More
by MASSISHADE
September 11, 2015
Brand New Elantra Joe Ratcliff from Oxmoor Hyundai, gave me the best customer service experience I have ever received. He treats you with the utmost respect and sincer Joe Ratcliff from Oxmoor Hyundai, gave me the best customer service experience I have ever received. He treats you with the utmost respect and sincerity. He wants to help you find a car that will suit your needs and also your budget. Great deal on a brand new Elantra that has everything I could ever need and want. All of my family has Hyundai's and I will keep on recommending as long as there is an employee like Joe I can send them too! More
by alexis24!
September 04, 2015
Santa Fe Sport Very courteous. Knew what I was looking for, and Kevin didn't waste our time looking at different vehicles. No rating for customer service or quality Very courteous. Knew what I was looking for, and Kevin didn't waste our time looking at different vehicles. No rating for customer service or quality of work because I haven't needed any service. More
by 5DCRA
Employees Worked With
Kevin Lutz, Paul Anderson
August 28, 2015
Good Deal Staff was friendly and helpful in finding the vehicle I wanted. The negotiation for the price went well and I feel I got a good deal. Staff was friendly and helpful in finding the vehicle I wanted. The negotiation for the price went well and I feel I got a good deal. More
by MIKEYDO0
Employees Worked With
Erik Apel
August 27, 2015
Pleasant Danielle and Erik were vey well versed on their knowledge of Hyundai. They were professional and polite. I appreciate all of their help while buying t Danielle and Erik were vey well versed on their knowledge of Hyundai. They were professional and polite. I appreciate all of their help while buying this vehicle. More
by KBROWN1927
Employees Worked With
Danielle Bischoff, Erik Apel, Danielle Bischoff
August 11, 2015
Salesperson did not seem knowledgable Salesperson did not seem knowledgeable about the car. I had to get most of the information from the finance manager who clearly was annoyed with quest Salesperson did not seem knowledgeable about the car. I had to get most of the information from the finance manager who clearly was annoyed with questions. In short, while I purchased the vehicle and do like it, it seemed like I had to figure out more about the car than I should have had to. More
by COLLECA
Employees Worked With
John Glass
August 05, 2015
Good experience. It was very easy to turn in my old leased car and purchase a new one. My new car was exactly what I expected, Joe did a great job. It was very easy to turn in my old leased car and purchase a new one. My new car was exactly what I expected, Joe did a great job. More
by GAIL_ZINN
August 05, 2015
Very UPSET I have NEVER been treated as badly or rudely as I was treated today at the Oxmoor Hyundai store, I tool my Grand Caravan to them cause they rear hatch I have NEVER been treated as badly or rudely as I was treated today at the Oxmoor Hyundai store, I tool my Grand Caravan to them cause they rear hatch was leaking and the front tires that they had put on the van when we bought it less than 2 weeks ago were a very poor tire, They were very noisy and they also caused us to slide on wet roads, One of the people that checked my van today, even tried to tell me he couldnt feel any of the headliner wet, I showed him exactly where it was and he finally said he could feel it a little. The service dept man hopes he fixed it, but they wont do anything about the tires, said that there was nothing that could be done about them that they had miles on them now, I guess I should have said SAFE TIRES in our contract. The van did not do that until they put these tires on the van, NOW I Have a 19,000 van that I am scared to drive on wet roads.............. More
by Trudy1957
Employees Worked With
Scott
