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Oxmoor Hyundai
Louisville, KY
550 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 550 reviews
July 15, 2015
Joe "Turtle" Ratclff is THE BEST I've been to Hyundai a total of about 4 times between 2013 - 2015. Turtle was the most respectful and courteous salesperson that I've ever come acros I've been to Hyundai a total of about 4 times between 2013 - 2015. Turtle was the most respectful and courteous salesperson that I've ever come across. I recommend that everyone see ONLY him when visiting Oxmoor Hyundai. The other sales staff were polite, however, Turtle made this transaction painless and smooth. More
by FUNKOHANA
Verified Customer
July 15, 2015
Excellent Had a great experience. Rabi was extremely knowledgeable and helpful. Went above and beyond to help get exactly what we wanted. I would highly recomme Had a great experience. Rabi was extremely knowledgeable and helpful. Went above and beyond to help get exactly what we wanted. I would highly recommend them. More
by ERINKAWA
July 15, 2015
New Purchase Matt and Eric were very thorough in showing us options in colors and trim levels in the Sonata Limited line. I was on my way to buy a Nissan Maxima bu Matt and Eric were very thorough in showing us options in colors and trim levels in the Sonata Limited line. I was on my way to buy a Nissan Maxima but stopped by Oxmoor Hyundai first. After comparing the two, I decided to buy the Sonata. More
by DPAUL829
July 08, 2015
Santa Fe We love the Santa Fe. Very sharp appearance and has all the features we wanted. Handles well and has pretty good acceleration from higher speeds. We love the Santa Fe. Very sharp appearance and has all the features we wanted. Handles well and has pretty good acceleration from higher speeds. More
by TMCELROY
Employees Worked With
Erik Apel
July 04, 2015
Hyundai Elantra GT Upon my arrival I was hoping to get to a Veloster. It was just interesting how I was able to get financed for one vehicle only. Although I had highl Upon my arrival I was hoping to get to a Veloster. It was just interesting how I was able to get financed for one vehicle only. Although I had highly favored the Veloster, I truly believe that they have given me the better vehicle despite my poor credit. I was able to get the GT with no money down and no trade in too. Even though the interest is VERY HIGH I'm very satisfied with the number that was presented to me. I have an intention of trading in the vehicle to get another once my credit score increases, credit history improves and the number of inquires are down. Hopefully the result will be similar but with a better interest rate. Everyone was professional, courteous and very attentive to my needs. I will enjoy the Hyundai ELANTRA GT for the next couple of years until I get into a Genesis Coupé or Saloon (Sedan). Thanks again!! More
by DEMARQUES.JAMISON
Employees Worked With
Paul Anderson, Erik Apel
June 28, 2015
Good Experience Much better experience than at I had at another dealership (not a Hyundai). I don't want to write anymore for this survey. Three more words. Much better experience than at I had at another dealership (not a Hyundai). I don't want to write anymore for this survey. Three more words. More
by MELANIE.REINSTEDLER
June 24, 2015
Salesman aka Jerk! I did not leave with the car I originally showed interest in when I spoke with Tony at Oxmoor Hyundai. He was my first and original contact from the m I did not leave with the car I originally showed interest in when I spoke with Tony at Oxmoor Hyundai. He was my first and original contact from the moment I showed interest through their website. I told him that I was specifically interested in two accents they had at a great deal for that I had seen on their website and he said he would look into the status of their availability. He said that if something went wrong, i.e. they had already been sold before 430, that he would call me back and let me know. I arrived at Oxmoor Hyundai and Tony had told me upon my arrival that the two cars I was interested in were not available and one had been in an accident. His salesman was too pushy about a Chevy Cruze they had available and I didn't want, he ran my credit the first time without telling me, and didn't tell me what my terms for the brand new 2016 elantra I ended up buying. They tried to sell me the brand new '16 Elantra saying that there were no other years of the Elantra on their lot (even though I had seen one with my own eyes when I was test driving the Cruze). That same salesman was not a friendly guy in general and I will never let them treat me like that ever again. It was my first time buying a car from a dealership and they took advantage of me. I love my Elantra but I was nowhere near pleased with the salesman. Paul, the guy in finance, on the other hand, was very friendly and if he were my salesman instead of the one I actually had I would have been an all-around happy girl. Now my bank account will be suffering for 6 years because no one told me what my terms were until last second. I of course take partial credit for what happened but now I know what to do and what not to do. More
by AKTOMLIN
June 10, 2015
Great dealership! Great experience, friendly staff. Can't wait to get back for the next vehicle! Transaction was smooth and quick - was able to get everything accompl Great experience, friendly staff. Can't wait to get back for the next vehicle! Transaction was smooth and quick - was able to get everything accomplished one afternoon following work. More
by JUSTIN.SHELMAN
June 10, 2015
Excellent Experience & Service! As a new graduate, the staff at Oxmoor Hyundai made my first car-buying experience a great one! I will definitely be back to purchase another vehicle As a new graduate, the staff at Oxmoor Hyundai made my first car-buying experience a great one! I will definitely be back to purchase another vehicle. More
by A.CodyRyanRN
June 06, 2015
Don't worry, we'll take care of it. What a wonderful car buying experience this has been. Brad was able to work out an amazing deal for me and I'm driving out in a 2016 Elantra. I wasn't What a wonderful car buying experience this has been. Brad was able to work out an amazing deal for me and I'm driving out in a 2016 Elantra. I wasn't confident when coming here, afraid I couldn't afford anything they offer and that I was too upside down in my current car to make a deal. Brad said many times "don't worry about that, I'll take care of it." He was able to get me out of a car worth $2000 where the loan was sitting at $6900 with no problems at all. Very grateful for the help. More
by Enewman
