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Oxmoor Hyundai

Louisville, KY

4.6
535 Reviews

8107 Shelbyville Rd

Louisville, KY

40222

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Showing 535 reviews

January 23, 2024

Very good dealership overall. Very courteous and professional. A Little challenged in dealing with out of state buyer with some unique circumstances and with out of state processi More

by Rockhounder86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keenan, Jeremy Moody
Jan 23, 2024 -

Oxmoor Hyundai responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Oxmoor Hyundai.

January 22, 2024

Don was great! !! fast easy process finance was fast and easy Excellent dealership five star rating More

by smsub2323
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don
Jan 23, 2024 -

Oxmoor Hyundai responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Don and our team, and we look forward to working with you again.

January 15, 2024

Second vehicle purchased here and both times the process was seamless. Everyone we interacted with was extremely friendly and helpful! More

by Quanikapenny
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian , T J Gritton
Jan 16, 2024 -

Oxmoor Hyundai responded

Congratulations on your new vehicle and thanks for sharing about your experience with Oxmoor Hyundai. We appreciate your business and hope to see you again soon!

January 04, 2024

I wasted 3 1/2 hours of my life to get a simple question answered. By phone and email. All they wanted was to get me in their sales room to get my question answered. Hyundai does some deceptive advertising. More

by laketime247
Recommend Dealer
No
Employees Worked With
Check my email with Oxmoor Hyundai
Jan 04, 2024 -

laketime247 responded

I won't ever go there again.

Jan 05, 2024 -

Oxmoor Hyundai responded

We apologize for any inconvenience you experienced while trying to get your question answered. Our goal is to provide helpful and efficient service to our customers, and it sounds like we fell short of that in this instance. We appreciate your feedback, and we'll use it to improve our communication and customer service processes. If you have any further questions or concerns, please feel free to reach out to me directly. Thank you for bringing this to our attention. Best Regards, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

January 03, 2024

Excellent service, communication and follow up. Easy to work with sales and finance staff. Will recommend More

by Rick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Park, T J Gritton
Jan 03, 2024 -

Oxmoor Hyundai responded

We are very happy to hear that the team provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 01, 2024

Very nice and friendly salesman. They go out of their way to make you a very satisfied customer. More

by C.board88
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian my salesman and all others that was part of my car buying process.
Jan 02, 2024 -

Oxmoor Hyundai responded

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

December 30, 2023

Christian was my sales representative and was very well informed. Answered all my questions and negotiated in a taut and ready manner. More

by jact
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian
Jan 01, 2024 -

Oxmoor Hyundai responded

Thank you for sharing your positive experience with Christian! We're thrilled to hear that he was well-informed, attentive to your questions, and efficient in negotiations. If you have any more questions or need further assistance in the future, don't hesitate to reach out. Safe travels, and enjoy your new vehicle!

December 23, 2023

This dealership is fast efficient and hospitable. Great sales experience, everyone was pleasant. We were in and out in record time. I would recommend them highly. More

by Beverly.heeke
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian S., T J Gritton
Dec 27, 2023 -

Oxmoor Hyundai responded

Thank you for sharing your positive experience with us! We're delighted to hear that you had a great sales experience at the dealership, and we appreciate your recommendation. If you ever need any further assistance or have questions in the future, please feel free to reach out. Enjoy your new vehicle!

December 19, 2023

I bought a 2021 Kia. The price was well below suggested retail and the car is beautiful and runs like new. Christian my sales associate was very informative and helpful. More

by Karrie
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian , Jeremy Moody, T J Gritton
Dec 19, 2023 -

Oxmoor Hyundai responded

Thanks for sharing about your experience with Oxmoor Hyundai. We appreciate your business, Karrie, and hope to see you again soon!

December 16, 2023

It was easy and laid-back from the beginning. Jack, our salesman answered all of our questions and went above and beyond on everything we had questions about. The dealership manager was easy to t More

by Erik Sean
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Payne, Hana Choi
Dec 17, 2023 -

Oxmoor Hyundai responded

Thank you, Erik, for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Jack and our team, and we look forward to working with you again.

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