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Oxmoor Hyundai
Louisville, KY
550 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 550 reviews
August 27, 2015
Pleasant Danielle and Erik were vey well versed on their knowledge of Hyundai. They were professional and polite. I appreciate all of their help while buying t Danielle and Erik were vey well versed on their knowledge of Hyundai. They were professional and polite. I appreciate all of their help while buying this vehicle. More
by KBROWN1927
Verified CustomerEmployees Worked With
Danielle Bischoff, Erik Apel, Danielle Bischoff
August 11, 2015
Salesperson did not seem knowledgable Salesperson did not seem knowledgeable about the car. I had to get most of the information from the finance manager who clearly was annoyed with quest Salesperson did not seem knowledgeable about the car. I had to get most of the information from the finance manager who clearly was annoyed with questions. In short, while I purchased the vehicle and do like it, it seemed like I had to figure out more about the car than I should have had to. More
by COLLECA
Employees Worked With
John Glass
August 05, 2015
Good experience. It was very easy to turn in my old leased car and purchase a new one. My new car was exactly what I expected, Joe did a great job. It was very easy to turn in my old leased car and purchase a new one. My new car was exactly what I expected, Joe did a great job. More
by GAIL_ZINN
August 05, 2015
Very UPSET I have NEVER been treated as badly or rudely as I was treated today at the Oxmoor Hyundai store, I tool my Grand Caravan to them cause they rear hatch I have NEVER been treated as badly or rudely as I was treated today at the Oxmoor Hyundai store, I tool my Grand Caravan to them cause they rear hatch was leaking and the front tires that they had put on the van when we bought it less than 2 weeks ago were a very poor tire, They were very noisy and they also caused us to slide on wet roads, One of the people that checked my van today, even tried to tell me he couldnt feel any of the headliner wet, I showed him exactly where it was and he finally said he could feel it a little. The service dept man hopes he fixed it, but they wont do anything about the tires, said that there was nothing that could be done about them that they had miles on them now, I guess I should have said SAFE TIRES in our contract. The van did not do that until they put these tires on the van, NOW I Have a 19,000 van that I am scared to drive on wet roads.............. More
by Trudy1957
Employees Worked With
Scott
July 31, 2015
lying salesperson I worked my deal over the phone due to a recent surgery. My salesperson Eric told it was 95% done. When I went in they told me they could not do it fo I worked my deal over the phone due to a recent surgery. My salesperson Eric told it was 95% done. When I went in they told me they could not do it for the price he quoted on the car or payments. Tried to get me to buy other cars instead. I took me leaving to go to Kia to get them to come close to the original deal and still screwed me on my trade in. Will not use this dealer again. Love the car just not the dealership. More
by ASTITCHINGWITCH
Employees Worked With
Eric
July 29, 2015
Great buying experience - service ??? I had a great purchasing experience but at this point, I'm disappointed in the service I've received. I've taken the car back for service twice (for I had a great purchasing experience but at this point, I'm disappointed in the service I've received. I've taken the car back for service twice (for the same issue) and I've been told they don't see a problem. It vibrates at 70 m.p.h. and feels like it is out of alighment or something. More
by SHERRY_ADAMS
July 28, 2015
Trustworthy saleseman Matt put my mind at ease by helping me explore all my options. He made the process less stressful and easy to navigate. I definitely recommend workin Matt put my mind at ease by helping me explore all my options. He made the process less stressful and easy to navigate. I definitely recommend working with him. More
by Heathermarcus
July 23, 2015
Matt made buying a new care easy. Matt's laid back disposition made the experience pleasant. We felt his primary goal was for us to get the vehicle that WE wanted. He was thorough wh Matt's laid back disposition made the experience pleasant. We felt his primary goal was for us to get the vehicle that WE wanted. He was thorough when reviewing all the features, and patient with all of our questions. More
by SUSAN.HAMMOND
July 21, 2015
Great Experience with Eric Apel I went online just looking for another car although I only had 1 year left on it was a Ford 500 over 100,000 miles and i was starting to spend money o I went online just looking for another car although I only had 1 year left on it was a Ford 500 over 100,000 miles and i was starting to spend money on it and once you start spending never stops. I looked online at some cars that interested me and was contacted by Tony Wilson via internet and we setup a time for me to look at cars. My salesman Eric Apel was awesome when I was on the test drive he was very honest about the features and what sold me was the gas mileage and it would be less expensive. He really worked to get me a deal , yeah I paid a little more than I wanted but I have a remaining warranty and I really love my Hyundai Sonata. I had to take it back for a few small things but Eric made sure that I had a good replacement vehicle until my repairs were done. I would highly recommend Eric he's AWESOME. Eric if you're reading this review THANK YOU FOR YOUR GREAT SERVICE!!!! Joyce C More
by Great Experience
Employees Worked With
Tony Wilson, Erik Apel
July 18, 2015
great experience IT was great the people were great I love my new car I am very satisfied would recommend this dealership to all friends and family IT was great the people were great I love my new car I am very satisfied would recommend this dealership to all friends and family More
by WEBERCLAN86
Employees Worked With
Lindsay Jones
