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Oxmoor Hyundai

Louisville, KY

4.6
550 Reviews

8107 Shelbyville Rd

Louisville, KY

40222

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Showing 550 reviews

October 06, 2015

Great customer service, Salesperson was very knowledgeable and made the deal quick and easy! Danielle made me feel comfortable and was not pushy at all. I appreciated the w More

by ritab
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Danielle Bischoff
Oct 12, 2015 -

Oxmoor Hyundai responded

Thank you for your review and your business. I do apologize for the poor detail job. If you have time to stop by we can redo it for you. I will pass on your kind words to Danielle! Lindsay Jones Internet Sales Manager

October 03, 2015

Service to my Elantra I have been having intermittent problems with my car starting. When first brought in I was told that they could not diagnosis it because it wasn't doi More

by jlchiles
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Steve , Steve Orndorff
Oct 12, 2015 -

Oxmoor Hyundai responded

Dear Jlchiles, Although we are sincerely disheartened to hear that you did not have a good experience at our dealership, all feedback is good and helps us to improve our dealership sales and service departments. With reference to the intermittent problem with starting your vehicle, our service team did try their best to help but at the time could not duplicate your issue. 100% customer satisfaction is of paramount importance at Oxmoor Hyundai and we take these types of situations very seriously so we have communicated your concerns to our service team. We try to satisfy every customer, and would welcome the opportunity to prove ourselves to you in the future. Sincerely, Oxmoor Hyundai

October 02, 2015

GREAT EXPERIENCE! My first time getting a car I got at Oxmoor Hyundai and it was the best choice I could have made. The customer experience was so wonderful, they went More

by Royamh
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Anderson
Oct 12, 2015 -

Oxmoor Hyundai responded

Thank you so much for your business and your review. I will pass on your kind words to Paul, Joe, and Donee.

September 30, 2015

Felt like I was dealing with amateurs Neither the salesman nor the sales manager could answer simple questions. I had to find the answers by googling the questions. The sales manager came More

by Oxmoornomore
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Antonio
September 25, 2015

GREAT SALES AND SERVICE DEPT. EXPERIENCE!! Scott Bell and Joe "Turtle" Ratcliff were just awesome! They were very fair and very respectful! My wife and I have a new 2016 Elantra Value Edition w More

by dclinely1965
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris
Sep 28, 2015 -

Oxmoor Hyundai responded

Hello dclinely, Congratulations on the purchase of your new 2016 Elantra! It is wonderful to hear you had a great car buying experience. Both Scott and Joe from sales and Chris from service will be thrilled of your comments. Have fun showing off your new Elantra! Regards, Oxmoor Hyundai

September 12, 2015

Pleasant experience Joe Ratcliff was awesome and made our experience leasing our second Elantra GT easy and pain free! He never rushed us and always answered all of our q More

by MASSISHADE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 12, 2015 -

Oxmoor Hyundai responded

Thank you so much for your review and business. Joe is definitely one of our top employee's and has been here for a long time. I will pass on your kind words!

September 12, 2015

Premium experience I traded in my 2012 Equus and I would recommend this dealership to anyone. Great people and a great product. I have always had a good experience. More

by MSWRIGHT18814
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 12, 2015 -

Oxmoor Hyundai responded

Thank you for your continued business and your great review. It is greatly Appreciated. I will pass on your kind words to Lee and Joe!

September 11, 2015

Brand New Elantra Joe Ratcliff from Oxmoor Hyundai, gave me the best customer service experience I have ever received. He treats you with the utmost respect and sincer More

by alexis24!
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Oct 12, 2015 -

Oxmoor Hyundai responded

Thank you for your review and Business. I will pass on your kind words to Joe! Thank you for sharing your experience and love of Hyundai's!

September 04, 2015

Santa Fe Sport Very courteous. Knew what I was looking for, and Kevin didn't waste our time looking at different vehicles. No rating for customer service or quality More

by 5DCRA
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Lutz, Paul Anderson
Oct 12, 2015 -

Oxmoor Hyundai responded

Thank you for your review and business it is greatly appreciated!

August 28, 2015

Good Deal Staff was friendly and helpful in finding the vehicle I wanted. The negotiation for the price went well and I feel I got a good deal. More

by MIKEYDO0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erik Apel
Aug 29, 2015 -

Oxmoor Hyundai responded

Thank you so much for your great review and your business. It is greatly appreciated!

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