
Oxmoor Hyundai
Louisville, KY
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Sales Staff was awesome Antonio was great to work with. He made the whole car buying deal a pleasant one. He took the time to answer and address all my needs. He is main reas Antonio was great to work with. He made the whole car buying deal a pleasant one. He took the time to answer and address all my needs. He is main reason I would highly recommend Oxmoor Hyundai More
Exceptional Service Each department that we came in contact with: sales, finance, or service was very polite and professional. They answered our questions and offered the Each department that we came in contact with: sales, finance, or service was very polite and professional. They answered our questions and offered their services if we needed anything. More
Very satisfied Aside of the time involved, I was more than satisfied with customer service, quality of vehicle and professionalism. I will recommend this dealership Aside of the time involved, I was more than satisfied with customer service, quality of vehicle and professionalism. I will recommend this dealership to anyone looking for quality vehicles. More
Hyundai Santa Fe I found the vehicle online and talked with the online professional at first (Shawna), and she was very professional and got me in the dealership. Onc I found the vehicle online and talked with the online professional at first (Shawna), and she was very professional and got me in the dealership. Once I arrived at the dealership I worked with TJ and he was very helpful. He showed me the vehicle and rode with me on the test drive. He seemed to be familiar with the vehicle and showed me all the bells and whistles. I would def return to this dealership in the future if I chose to buy another Hyundai. More
Renewed faith Thanks for renewing my faith Joe. Glad I stopped in that Sunday. You guys won my business and look forward to doing business in the future as well. Thanks for renewing my faith Joe. Glad I stopped in that Sunday. You guys won my business and look forward to doing business in the future as well. More
Review Antonio was helpful, polite and respectful. He went above and beyond to show me features in the car and demonstrate why those features were important. Antonio was helpful, polite and respectful. He went above and beyond to show me features in the car and demonstrate why those features were important. I was very pleased with his help and kind demeanor. More
Excessive time to complete a sale My sale was agreed to be "Out the Door" priced. I just received a tax bill on my 2011 Sonata, which was the trade in. 2.5 hours to complete a sale tha My sale was agreed to be "Out the Door" priced. I just received a tax bill on my 2011 Sonata, which was the trade in. 2.5 hours to complete a sale that was already negotiated and paid with cash. More
Unanswered concerns. It is apparent that the staff was unfamiliar with the features of their vehicles, since we were promised a feature that was unavailable on the model w It is apparent that the staff was unfamiliar with the features of their vehicles, since we were promised a feature that was unavailable on the model we choose. As of yet we have not heard anything from the dealer concerning this matter. More
Review Great relaxing atmosphere, great customer service, and I would recommend Tyrell Means. I receive the car that same day. I would recommend dealer an Great relaxing atmosphere, great customer service, and I would recommend Tyrell Means. I receive the car that same day. I would recommend dealer and sales person. Just wished I had more information on service contracts. Though it worked in my favor. Park Federal Credit Union, had a better deal than a dealer would be able to offer. On some of these survey questions: did your salesperson show how work items on car, you can 't have time to go over all items, and car been in lot, so the wind shield was little dirty. In all fairness, I didn't get the information on how things work every detail on the car, but that is ok. I knew I could read the manual and it was late in evening when we finished. He stayed over and had gas in car so I could take it home the same night. I just called, today, found a six in cut in carpet under passenger seat and told bring right in tomorrow, he is even staying later so he can view it. Great salesperson. More
Great service Great atmosphere, friendly staff. We got exactly what we wanted and didn't have to spend days at the car lot. They helped us understand the car befo Great atmosphere, friendly staff. We got exactly what we wanted and didn't have to spend days at the car lot. They helped us understand the car before we left More