Oxmoor Hyundai

Overall happy with my purchase. I love the vehicle. I'm overall happy with my purchase but I feel that the experience wasn't as pleasant as a purchase I made through oxmoor chrysler in 2016. The process I'm overall happy with my purchase but I feel that the experience wasn't as pleasant as a purchase I made through oxmoor chrysler in 2016. The process seemed to be rushed. The salesman was filling put paperwork before I even agreed to buy the vehicle. Interest rates and payments were not immediately disclosed and kept having to ask about it without a straight forward answer. The gap contract was not signed or even given to me until a couple days later when I noticed it was not with my copy of the paperwork and returned to the dealer. The extended warranty that i was sold, wasn't completely explained to me and the finance person said that he would send me an email with more details, which I still haven't recieved. The vehicle under the hood looked as if it had been sitting for a while but the outside was obviously cleaned. These are all minor considering the staff was very friendly and somewhat trust worthy and I was able to get the vehicle price exactly where I wanted after several back and forth negotiations. More

Excellent service Great staff, great atmosphere, obvious knowledge, and very professional staff. All aspects of financingvexplaine, new vehicle delivered as expected an Great staff, great atmosphere, obvious knowledge, and very professional staff. All aspects of financingvexplaine, new vehicle delivered as expected and instruction on all basic functions given. More

My Veloster I think that this dealership and it's employees are great! Most pleasant car buying experience I have ever had. They really wanted to help me make the I think that this dealership and it's employees are great! Most pleasant car buying experience I have ever had. They really wanted to help me make the best decision on the car I wanted. Will certainly deal with them again. More

no GPS and map and trip card I took possession of my car Oct 31st. Today is Oct 9th and the GPS and map cards are not installed. I was told that the parts would be in Louisville I took possession of my car Oct 31st. Today is Oct 9th and the GPS and map cards are not installed. I was told that the parts would be in Louisville a day or two after a picked up my car. I am taking a trip in 4 days and will expect to have the GPS and map card installed or given a car for the trip. The dealsership knew I was going to take the trip when the car was delivered. More

Excellent Service We had a great experience working with Deandre. He never pulled any punches and we were confident that he was very honest with us from the beginning. We had a great experience working with Deandre. He never pulled any punches and we were confident that he was very honest with us from the beginning. He took the time to help us find exactly what we wanted and showed us the price and options up front. More

Love my Elantra! This was a very easy, positive experience. I am very satisfied! Despite it being very busy, I was given all the time and attention needed without bei This was a very easy, positive experience. I am very satisfied! Despite it being very busy, I was given all the time and attention needed without being rushed. More

Retired traveler Smooth purchase process. Love our new Hyundai and all it’s funtions. Great warranty. Comfortable ride and classy, for our travels. Love BlueLink. Woul Smooth purchase process. Love our new Hyundai and all it’s funtions. Great warranty. Comfortable ride and classy, for our travels. Love BlueLink. Would highly recommend Oxmoor Hyundai in Louisville, Ky. More

JAMES REVIEW My salesmen were very nice & capable. The salesman asked what it would take for me to purchase the car today & I told him. He checked with the sales My salesmen were very nice & capable. The salesman asked what it would take for me to purchase the car today & I told him. He checked with the sales manager & said "You Win". I was very excited, as this is my 2nd Hyundai. In total, this was a 4 1/2 hour process...quite long. The finance manager explained in detail every page of the paperwork, until the last page, which has the trade & financing. I discovered I was shorted $2,000 on the trade-in amount I was promised...very disappointed. My husband & I made the trip back to Louisville (a 3 hour trip) to check on this & was advisesd by the finance manager "they will not give you $10,000 for your trade-in". I really like my car, but quite disappointed overall in the purchase experience. More

Thrilled with my Hyundai purchase Jacob and Brian are friendly professionals who seemed to take a genuine interest in my buying experience. They worked together to make sure I felt com Jacob and Brian are friendly professionals who seemed to take a genuine interest in my buying experience. They worked together to make sure I felt comfortable from beginning to end. Their help was very much appreciated!! More

Experience We received great customer service that made the car buying process very straight forward. Everyone employee we spoke with was helpful and friendly, b We received great customer service that made the car buying process very straight forward. Everyone employee we spoke with was helpful and friendly, but Katie in particular was an asset to our transaction with Oxmoor Hyundai. We would recommend them to anyone looking to buy a vehicle. More