Oxmoor Hyundai
Louisville, KY
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Black Did not like back and forth negotiation with manager once it was determined we would not do that it went a little smoother. Salesman was at his mercy. Did not like back and forth negotiation with manager once it was determined we would not do that it went a little smoother. Salesman was at his mercy. More
Satisfactory Went there to look for used car but drove off with a brand new 2018 Hyundai Elantra. I’m so thankful for the staff they will work for you. Thank you Went there to look for used car but drove off with a brand new 2018 Hyundai Elantra. I’m so thankful for the staff they will work for you. Thank you again More
OK Your pushing your luck to require an essay, it was difficult to get a counter offer from the sales manager, other than thaty the sales folks did great Your pushing your luck to require an essay, it was difficult to get a counter offer from the sales manager, other than thaty the sales folks did great More
Great experience at Oxmoor Hyundai I originally went in to purchase a used car. That car was sold before I arrived. The team worked with me an got me into a new car with more options a I originally went in to purchase a used car. That car was sold before I arrived. The team worked with me an got me into a new car with more options at a similar price range. They were never pushy and responsive to my needs. More
Accent 2017 My overall experience was great and I was able to purchase a brand new car for cheaper then what I thought it would be. Staff was very friendly, knowl My overall experience was great and I was able to purchase a brand new car for cheaper then what I thought it would be. Staff was very friendly, knowledgeable, and honest! More
Overall happy with my purchase. I love the vehicle. I'm overall happy with my purchase but I feel that the experience wasn't as pleasant as a purchase I made through oxmoor chrysler in 2016. The process I'm overall happy with my purchase but I feel that the experience wasn't as pleasant as a purchase I made through oxmoor chrysler in 2016. The process seemed to be rushed. The salesman was filling put paperwork before I even agreed to buy the vehicle. Interest rates and payments were not immediately disclosed and kept having to ask about it without a straight forward answer. The gap contract was not signed or even given to me until a couple days later when I noticed it was not with my copy of the paperwork and returned to the dealer. The extended warranty that i was sold, wasn't completely explained to me and the finance person said that he would send me an email with more details, which I still haven't recieved. The vehicle under the hood looked as if it had been sitting for a while but the outside was obviously cleaned. These are all minor considering the staff was very friendly and somewhat trust worthy and I was able to get the vehicle price exactly where I wanted after several back and forth negotiations. More
Excellent service Great staff, great atmosphere, obvious knowledge, and very professional staff. All aspects of financingvexplaine, new vehicle delivered as expected an Great staff, great atmosphere, obvious knowledge, and very professional staff. All aspects of financingvexplaine, new vehicle delivered as expected and instruction on all basic functions given. More
My Veloster I think that this dealership and it's employees are great! Most pleasant car buying experience I have ever had. They really wanted to help me make the I think that this dealership and it's employees are great! Most pleasant car buying experience I have ever had. They really wanted to help me make the best decision on the car I wanted. Will certainly deal with them again. More
no GPS and map and trip card I took possession of my car Oct 31st. Today is Oct 9th and the GPS and map cards are not installed. I was told that the parts would be in Louisville I took possession of my car Oct 31st. Today is Oct 9th and the GPS and map cards are not installed. I was told that the parts would be in Louisville a day or two after a picked up my car. I am taking a trip in 4 days and will expect to have the GPS and map card installed or given a car for the trip. The dealsership knew I was going to take the trip when the car was delivered. More
Excellent Service We had a great experience working with Deandre. He never pulled any punches and we were confident that he was very honest with us from the beginning. We had a great experience working with Deandre. He never pulled any punches and we were confident that he was very honest with us from the beginning. He took the time to help us find exactly what we wanted and showed us the price and options up front. More