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Oxmoor Hyundai

Louisville, KY

Overview
Reviews
Vehicles
4.6
535 Reviews
Call Dealership (502) 894-3400
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8107 Shelbyville Rd

Louisville, KY

40222

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Showing 535 reviews

January 04, 2023

Easy, fast and good communication. Will return. Space in waiting room. Did not have to wait long. More

by chris.koebele
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lacey
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Jan 05, 2023 -

Oxmoor Hyundai responded

chris.koebele, we are pleased to hear of the wonderful customer service our team here at Oxmoor Hyundai was able to provide to you. We thank you for your business.

January 04, 2023

Car was completed on time. Had an oil change done and tires rotated. Took a little over an hr. More

by sonata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
lacey
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Jan 05, 2023 -

Oxmoor Hyundai responded

Sonata, we are glad to hear that your car was completed on time. Thank you for choosing Oxmoor Hyundai for your vehicle needs.

January 04, 2023

Great service! In and out in the time specified. I will be back for other recommended services. More

by bill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Erik Apel, Steve Orndorff, Jason Goss, Cameron Durbin, T J Gritton
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Jan 05, 2023 -

Oxmoor Hyundai responded

bill, we thank you for taking the time to share your experience with our team here at Oxmoor Hyundai.

December 30, 2022

Great service and followup with my Bluelink update. Dealer reps on there game. Thanks for the correct info More

by Outlaw
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Orndorff
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Jan 05, 2023 -

Oxmoor Hyundai responded

Outlaw, we thank you for taking the time to share your experience with our team here at Oxmoor Hyundai.

December 30, 2022

Oxmoor Hyundai provide very professional service. Brandon was particularly helpfu and double checked my concern about tire pressure. More

by dodi_mason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon
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Jan 05, 2023 -

Oxmoor Hyundai responded

We thank you for taking the time to share your experience with Brandon and the team here at Oxmoor Hyundai.

December 27, 2022

The Service Dept in Louisville was efficient and professional. They addressed a recall matter on my Genesis. More

by Dee
Recommend Dealer
Yes
Employees Worked With
Steve Orndorff
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Jan 05, 2023 -

Oxmoor Hyundai responded

Dee, we thank you for taking the time to share your experience with our team here at Oxmoor Hyundai. We look forward to seeing you again,

December 23, 2022

Oil Change, Recall Service and basic service. ALL GOOD...very satisfied. Corey was very kind, knowledgeable and professional. More

by carol.kueber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
COREY SMITH 5 stars
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Jan 05, 2023 -

Oxmoor Hyundai responded

carol.kueber, we thank you for taking the time to share your experience with Corey and the team here at Oxmoor Hyundai. Please let us know if we can be of further assistance to you. Thank you

December 20, 2022

Made an appointment for two needed recall repairs; whist everyone was nice, and the service began promptly one hour later I was informed that one of the repairs I would need to come back for as they didn't More

by Recalled
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Orndorff
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Jan 05, 2023 -

Oxmoor Hyundai responded

We're disappointed to hear of the negative experience you had at our location. We would like to have a better understanding about your experience. Please reach out to me at grobertson@oxmoorautogroup.com at your earliest convenience and we will do our best to resolve this with you. Sincerely, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

October 20, 2022

This dealership has shady business practices. I contacted them in regards to a 2023 Genesis G80. They replied giving me the price for the car of $63,700. They sent me the window sticker. I called More

by David
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Mitchell
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Oct 20, 2022 -

Oxmoor Hyundai responded

David, I am disappointed to hear this experience. We obviously fell short of communicating with you. Please contact me at your convenience, so I can learn more about this situation. Sincerely, Gabrielle Robertson Marketing & Social Spokesperson grobertson@oxmoorautogroup.com

September 08, 2021

Absolute worst dealership with which I have dealt. Terrible customer service. Both times I had an issue I was forwarded from department to department and no one would return my phone call. For my curr More

by daniel.verdon
Customer Service
Recommend Dealer
No
Employees Worked With
Kimberly
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