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Oxmoor Hyundai

Louisville, KY

4.6
535 Reviews

8107 Shelbyville Rd

Louisville, KY

40222

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Showing 535 reviews

March 13, 2023

Tae, TJ, Jacob and Josh were all very helpful and professional. The product and service is excellent. More

by longball2266
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
T J Gritton
Mar 13, 2023 -

Oxmoor Hyundai responded

Hello longball2266, we are very pleased to hear that Tae, TJ, Jacob, Josh and the team were able to assist you with your vehicle needs.

March 12, 2023

Our salesperson went above and beyond to ensure a positive experience from beginning to end. More

by Jeffdecker
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Chesser,Keenan Buie and Katie Harmon
Mar 13, 2023 -

Oxmoor Hyundai responded

We are glad to hear of your great experience with our team here at Oxmoor Hyundai!

March 10, 2023

The dealership was a pleasure to work with. Tae-Ahn Lea work with us to get the best deal available ad Katie was a pleasure. More

by keltra_llc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tae-Ahn Lea
Mar 13, 2023 -

Oxmoor Hyundai responded

Hi Keltra-llc, we are glad that Tae Lea and Katie were able to assist you with your vehicle needs. Thanks for choosing Oxmoor Hyundai!

March 03, 2023

I was treated great by Oxmoor Hyundai dealer. Kirby was excellent! Also Jacob and Josh! More

by Edwardsdk
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kirby, Jacob, Josh
Mar 06, 2023 -

Oxmoor Hyundai responded

We love five-star reviews! Thanks so much for the great comments about Kirby, Jacob and Josh!

March 03, 2023

I would give Corey, my Genesis service advisor, 5 stars - he saved this review. The dealership was the most difficult to communicate with when originally trying to contact or schedule service with (many week More

by Laurak
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Corey
Mar 06, 2023 -

Oxmoor Hyundai responded

We really appreciate you allowing us to assist you with your Genesis service needs and thank you for the great comments about Corey! Please let me know more about this challenge to get your vehicle serviced so we can improve our processes. Thanks again for your patronage! Kenny Alward - kalward@oxmoorautogroup.com

Mar 06, 2023 -

Laurak responded

I tried scheduling online through the service portal twice -once getting a text asking if I could be called and another time a text asking what vehicle I was interested in purchasing. Both times I told them I was trying to schedule service and they assured me someone would call - didn’t happen. Then called to schedule and was told two times by two different people that I would receive a call back “first thing tomorrow morning” - which also didn’t happen. The only way I got anyone to call me back was by going through Genesis corporate. Corey has given me his contact so my issues are resolved but you need to address this to prevent other people from facing the same frustrations.

February 28, 2023

They went above and beyond to help me find a car that matched my lifestyle and made sure I was able to get the best deal possible. More

by Christina.sill01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Don
Mar 01, 2023 -

Oxmoor Hyundai responded

Christina.sill01, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 26, 2023

KEENAN AND KATIE WERE FANTASTIC. ANSWERED ALL MY QUESTIONS.VERY HELPFUL. THANK YOU DAVE BAUDHUIN More

by Davebaudhuin
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
KEENAN and Katie
Feb 27, 2023 -

Oxmoor Hyundai responded

Hi Davebaudhuin, we are very happy to hear that, Katie, Keenan, Dave and the team were able to provide you with top-notch customer service! If you have any further questions, please give us a call. We're always happy to help!

February 22, 2023

Very professional and prompt with service. I always feel that my time and my business are respected. More

by nglasmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Smith
Feb 23, 2023 -

Oxmoor Hyundai responded

Hi nglasmann, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 21, 2023

This was my second time leasing a car from Oxmoor Hyundai. Both times were a breeze and stress free. More

by mattc315
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tae-Lea
Feb 22, 2023 -

Oxmoor Hyundai responded

Hi mattc315, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

February 20, 2023

The whole experience was amazing. I started with texting Alexis and she was very patient and helpful in answering all my questions. I then decided to purchase a Hyundai Tucson Hybri More

by dhumphrey9
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Katie Harmon, Tyler, Alexis, Cody
Feb 21, 2023 -

Oxmoor Hyundai responded

Hello dhumphrey9, we are glad to hear that Alexis, Tyler, Katie and the team was able to assist you the purchase of your new Hyundai Tucson Hybrid. We look forward to seeing you again!

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