Oxmoor Hyundai
Louisville, KY
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I took my car in for an oil change and AC issues. Despite my informing them of the issues concerning my AC, the amount of time the various issues have been occurring and the progression of said issue Despite my informing them of the issues concerning my AC, the amount of time the various issues have been occurring and the progression of said issues, they were unable to identify any mechanical problems (which would have been under warranty). Instead, they ran (so they said) various diagnostic tests only to find it needed recharging. This whole process took two days and cost me $500 for a recharge. The ultimate problem will be (and it will) that they haven't properly addressed the actual issue and when it reappears (and it will) they might then be able to acknowledge that it was not just a freon issue but mechanical as well and I will be out the original $500 for a recharge. Lesson learned, if you have any real mechanical related issues with your vehicle do not take it Oxmoor Hyundai. More
Just bought a 2023 Tucson Limited. This is my third Hyundai purchase from Oxmoor. I was delighted with Justin Benton's professional assistance - no pressure -just information! This is my third Hyundai purchase from Oxmoor. I was delighted with Justin Benton's professional assistance - no pressure -just information! More
I only came to this dealership because I continue to have recall after recall on this vehicle. So for me to pick it up and it not start after it’s been there for 6+ hours for a “software update / recall” sho recall after recall on this vehicle. So for me to pick it up and it not start after it’s been there for 6+ hours for a “software update / recall” shows me they could care less about my vehicle. No problems with the battery before this! More
Camden Cash is hands down the best salesman we've ever encountered. We never felt presured to buy and he showed us plenty of options before we settled on the 2022 Santa Fe XRT encountered. We never felt presured to buy and he showed us plenty of options before we settled on the 2022 Santa Fe XRT More
I bought 2015 Ford Escape and had a good experience, some gamesmanship but that is every dealer(no matter what they claim). Helped me to contact previous owner and gave all the important history on the car i gamesmanship but that is every dealer(no matter what they claim). Helped me to contact previous owner and gave all the important history on the car including the CarFax and KBB. I will check there first on my next purchase More